Caliber - Oviedo

4.9 (5,468reviews)
99%
430 Kane Court,  Oviedo,  FL  32765
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In operation 29 years, 12 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
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Email

Reviews (5,468)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding communication, with many highlighting frequent text and phone updates that kept them informed throughout the repair process. The quality of repairs was frequently described as excellent, with vehicles returned looking brand new. Timeliness was a standout strength, as numerous customers noted their vehicles were completed ahead of schedule. The team was widely recognized for being professional, friendly, and caring, making stressful situations much more manageable. A few customers noted areas for improvement directly from their comments, including occasional inconsistencies in communication updates, cleanliness of vehicles upon return, and minor workmanship concerns such as paint issues or misaligned parts.
AI-Generated from reviews written in the last 12 months
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"... Collision was recommended by our insurance company and we are grateful for their work from beginning to end." Read more
"... company is by far the BEST Ive ever done business with, you made it very easy and simple to get my car fixed like new. Caliber is very professional. Your company took ..." Read more
"... me informed, handled everything efficiently, and the quality of the work exceeded my expectations. My car looks amazing, as if nothing ever happened. ..." Read more
"... by much, but still, thats almost unheard of today. My vehicle was repaired to pretty much brand new condition. You all even went above and beyond by buffing some ..." Read more
"... considerable damage we brought the car in on Monday by Thursday it was fine like new! Plus the staff was amazing upbeat and explained everything not clinical like ..." Read more
"... everything going on during the repair process and they even completed the job early! I will definitely come back if we ever need repairs on our cars." Read more
"It was ready a couple days after, but still delivered within a timely manner. Im glad that they took their time to release a high quality repair rather ..." Read more
"Repair was finished 8 days early.."
"They were actually delayed by one more day because of one of the vendors who supplies the parts."
"... was I impressed with the quality work on the car, I was very impressed with the communication that I would get that kept me informed on the progress of the repairs. ..." Read more
"... From start to finish, their customer service and communication were excellent. I received regular updates while my vehicle was being worked on, which made ..." Read more
"Delivered faster than expected. Daily texts to communicate where they were at with the repair. Highly recommend."
"They truly did an awesome job here on my car and kept me in the loop every step of the way which I really appreciated!"
"Caliber clearly communicated status updates on my repair and the paint looks like new!"

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Alex was extremely professional and empathetic to my situation. She made this awful reason for meeting seamless and without any headaches or problems

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent repair work and even better customer service.

Likely to Recommend

Excellent work.

Repair Quality

Excellent repair.

Customer Service

Fantastic service start to finish.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Its a new car again. Very mmo e job.

Likely to Recommend

Repair Quality

It was a great job

Customer Service

Very nice and helpful

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great job on the car and also in keeping in touch with the progress of the repair.

My Experience

Nothing new to offer, everyone was great.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Amazing! My repair was completed in just a couple days! Samantha kept me informed - I’m delighted with the final result!

My Experience

They did a good job fixing the car and did it quicker than expected.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Alex was great! I really appreciate her expert customer service!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very well repaired, great service, and very informative throughout the process and stages of repair.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

As usual, I was kept informed during the repair. I was assisted with the rental car acquisition and drop off. The repair of the car appears to be done extremely well and everything is functional.

Likely to Recommend

Repair Quality

As usual, this facility is very good. They kept me informed during the repair and helped take care of the coordination with the rental car acquisition. The car looks great and everything is working as it should.

Customer Service

As stated, I was kept informed during the repair by text and phone message.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Second time I have used your services. Totally happy with the entire experience. Everybody is very professional and the car looks great.

Likely to Recommend

Repair Quality

Could not have been easier. Everybody was very professional. They called back if I left a voice message. Great experience.

Customer Service

Very good. No issues. I was kept up to date with text messages. Easy. And the car looks great.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

The repair looks amazing.

Customer Service

Blake kept me in the loop through the whole process and responded to my questions very quickly. There were some delays due to parts being delayed, wrong parts come in, and additional issues occurring; however, Blake kept me in the loop and explained what the issues were.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Paint on bumper doesn't match

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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