Caliber - Orlando - E Colonial

4.9 (2,912reviews)
97%
14060 E Colonial Dr,  Orlando,  FL  32826

In operation 29 years, 6 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,912)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, with repairs frequently described as flawless, professional, and restoring vehicles to like-new condition. Communication was a standout highlight, with customers appreciating frequent text and phone updates at every stage of the repair process, which reduced stress and built confidence. Timeliness was another major strength, as many customers noted their vehicles were completed days or even weeks ahead of the estimated date. The welcoming and courteous staff, seamless coordination with rental car services, and complimentary vehicle cleaning were also widely appreciated. A small number of customers noted areas for improvement, including occasional paint imperfections such as overspray or drips, cleanliness concerns upon vehicle return, and isolated communication gaps - all of which were mentioned directly in customer feedback.
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"... pleasure of meeting. And my car looks brand new, you cannot tell there was damage at all!! I am a very happy customer and will recommend your ..." Read more
"... worked quickly with the insurance company and the repairs were flawless. The car looks perfect! Perfect paint match and all. Extremely happy with ..." Read more
"The process couldnt have gone smoother. The service was exceptional. We were given several updates so we knew exactly how the process was going. Theres ..." Read more
"... little higher than other companies. As expected, the work was superior and well worth the extra money. From the estimate to the vehicle pickup, the whole ..." Read more
"... every step of the way and I'm so thankful for them! Had my car ready a week before they thought! Thank you" Read more
"The repair was beautifully done and in only four days 👏. I am well pleased. Thank you ."
"... understood and accepted it. Then came the best surprise—my car was finished on Christmas Eve! The timing couldnt have been more perfect. We were ..." Read more
"Took an extra few days"
"Superior communication. Other companies need to take notes."
"... be with this collision company about four times! I love the step by step communication!! The efficiency and customer service is on point. ..." Read more
"Constant communication, which was great!"
"Very professional, courteous and friendly. They notify you by text as each phase begins. I would highly recommend Caliber."

My Experience

Great service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everyone was super helpful and communicated effectively every step of the process. Mikayla was extremely helpful and made sure I was informed. Great customer service.

My Experience

Great service and my advisor was amazing!

Likely to Recommend

Repair Quality

Quality job performance and effective communication.

Customer Service

Returned Clean

My Experience

Thank you for taking care of our car (again) hopefully I won't be back but... I'll see you guys next time if something happens.

Likely to Recommend

Repair Quality

Customer Service

My Experience

The 4 Wheel drive logo that comes standard on all Willys jeeps from the factory was not placed on the new door. We were told it’s not OEM but that is false information that could have been verified by calling any Jeep dealer in the world.

My Experience

The front desk was super receptive and knowledgeable. I really appreciated her and I feel bad I didn't catch her name. Mekayla was amazing, again sorry if I spelled the name wrong. She was on point with estimates and the process. She kept me informed along the way. Lastly, thank you so much for the extra touch and cleanup of my car. That was above and beyond. Amazing place I will recommend to anyone needing auto body work. You truly made the process easy for me from start to finish. A low stress and well executed process. Truly too nitch 5 star service. I am copying this to add to social media sites.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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I would recommend it

Repair Quality

Friendly, speedy recovery, communication excellent

Customer Service

Excellent customer service

Returned Clean

My Experience

Car was perfect when i got it back shout out to DJ he was a HUGE help through this i got my car back in after about 3-4 days when i was told it was gonna take 7-10 they did an amazing job! Thank you!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Love the costumer service and treat their costumers with kindest and respect i recommend them.

My Experience

Excellent service, delightful staff, repair completed 6 days ahead of the originally stated time. Highly recommend!

My Experience

I liked to quickly and well informed I was. Love the emphasis of having my car on time

Likely to Recommend

Repair Quality

Everything was great. Service was fast information was quick and accurate. You guys did a great job. Very happy with my car.

Customer Service

Awesome job

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Caliber Collision is a trustworthy place for complete professional work, empathy at inception and transparency from start to finish. My advisor Mikayla, is amazing 👍

Likely to Recommend

Repair Quality

Everything went well from start to finish, my assigned rep Mikayla is wonderful at what she does. Very pleased and very satisfied with her and the service provided by Caliber Collision.

Customer Service

Returned Clean