Caliber - Orlando - E Colonial

4.9 (2,859reviews)
98%
14060 E Colonial Dr,  Orlando,  FL  32826

In operation 29 years, 6 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,859)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, proactive communication, and impressive timeliness. Many highlighted the seamless repair process, with vehicles frequently returned earlier than estimated and in like-new condition. The text message update system received widespread appreciation, keeping customers informed at every stage. Staff professionalism, friendliness, and attentiveness were repeatedly commended. A few customers noted minor concerns such as paint imperfections, cleanliness issues upon pickup, and occasional communication gaps, reflecting areas customers feel could be refined further.
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"... They worked quickly without cutting corners, and my car looks absolutely incredible—better than I imagined. I couldnt be happier and will definitely be coming ..." Read more
"... representatives I have ever had the pleasure of meeting. And my car looks brand new, you cannot tell there was damage at all!! I am a very happy customer and will recommend ..." Read more
"... than ABSOLUTELY amazing!!! I highly recommend them! My Jettas front bumper looks brand new, cannot even tell it was completely destroyed prior. This place gets a 1010 from me! They were ..." Read more
"Really happy with the repair, the time it took to complete, and the excellent communication along the way. If ..." Read more
"... little higher than other companies. As expected, the work was superior and well worth the extra money. From the estimate to the vehicle pickup, the whole ..." Read more
"Excellent job, Work completed in half the estimated time. Hope I never need them again but if I am requiring ..." Read more
"... every step of the way and I'm so thankful for them! Had my car ready a week before they thought! Thank you" Read more
"It was ready Christmas Eve! Originally projected for January 2"
"Besides supply chain issues, service was great and very up to date with repairs. And the repairs look great and the ..." Read more
"Superior communication. Other companies need to take notes."
"... be with this collision company about four times! I love the step by step communication!! The efficiency and customer service is on point. I wouldnt work ..." Read more
"I cant say enough nice things about Caliber. I was updated daily. The staff was efficient and welcoming. My brother ran a body shop so I know quality workmanship ..." Read more
"I received one automated text and had to call 3 times for verification as to when I could pick up the truck"

My Experience

Makayla was great keeping me updated on the status of my car, the shop did a great job repairing my car

Likely to Recommend

Repair Quality

There’s some overspray on the wheel and other parts close to the repair area

Customer Service

Makayla was great

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

We are very satisfied with the whole procedure from start to finish

Customer Service

Satisfied from start to finish

Returned Clean

My Experience

2nd time at Caliber with two different vehicles...both times very satisfied with results...hopefully never need you again! LOL

My Experience

ILoved the way the employees treated me from the day one.The work was excellent.,too.Great job Elvis Lopez . I'm very happy. Highly recommended. Thank you

Likely to Recommend

Repair Quality

Great service and communication! Just use the sun visor next time LOL

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Such an easy and quick process!

Customer Service

Returned Clean

My Experience

I got my car fixed on time and as programed. Right from the start, the repair status updates seemed very professional to me and gave me peace of mind.

Likely to Recommend

Repair Quality

On time delivery and the best part is the day by day updates on the job status

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

DJ was awesome! He turned a really upsetting experience of getting into an accident into a simple, efficient experience. My car looks good as new!! I would recommend Caliber Collision to anyone who needs repairs after a collision.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Good job

My Experience

Thank-you!

Likely to Recommend

Repair Quality

So amazing, and quick! Would recommend

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Creat Customer service and excellent Crew

My Experience

My Experience

The part that was worked on looks new!

My Experience

Mckayla was perfect. I walked in with an issue. It was taken care of immediately, I was offered a rental car many times, but I didn't need one. I was upto date the entire repair process. Flawless service. I hope to never have to use your services again, but if I do I'll be grateful knowing I would be taken care of.

Likely to Recommend

Repair Quality

MCKAYLA IS AMAZING!!!!! Fantastic shop, very professional, very to the point, no BS, get in get out, love it. And the communication was perfect. Thank you!

Customer Service

Returned Clean