Gerber Collision & Glass - Longwood

4.9 (1,815reviews)
99%
461 Florida Central Pkwy,  Longwood,  FL  32750

In operation 81 years, 5 years at this location.

Gerber Collision & Glass - Longwood offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (1,815)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional service quality, with particular emphasis on excellent communication throughout the repair process. Many highlight the professional and friendly staff who provide regular updates via text messages and calls, keeping customers well-informed at every step. The repair quality receives outstanding feedback, with numerous customers noting their vehicles look brand new and paint matching is perfect. Timeliness is frequently commended, with many repairs completed ahead of schedule. Customers appreciate the thorough cleaning service provided and the seamless rental car coordination. The personalized attention and care from staff members creates a family-like atmosphere that turns a stressful situation into a positive experience. Areas for improvement mentioned by customers include occasional scheduling flexibility issues and ensuring all mechanical components are properly reconnected after repairs.
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"The paint matched perfectly and the bumper looked good as new"
"The work in my car is exceptional and it looks like a new car! Really good work and it was fast. Thanks ..." Read more
"Phenomenal service an excellent communication. My car came back looking great like it never happened!"
"... keeping me updated while my vehicle was in repair. Work was 100% satisfactory my auto looks new with the job they did." Read more
"There arent,t enough superlatives available to describe our repair experience with Gerber Collision. They ..." Read more
"Yes the car was ready a day early!"
"... and it looks like a new car! Really good work and it was fast. Thanks again! Great job guys!" Read more
"Work finished ahead of schedule."
"The car was done way sooner than I thought it would be. Very fast service"
"As noted prior repaired 5 days sooner than expected"
"Excellent communication from the repair shop"
"... professional. My car was returned to me fairly quickly. I appreciated receiving updates throughout the entire process." Read more
"The shop text me regularly to update on how the process was going. Very pleased with that."
"The entire team was very helpful and informative. Communication was fantastic throughout the entire process and the repair work was exceptional as well. ..." Read more

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

YES ABSOLUTELY 💯

Repair Quality

IM VERY HAPPY 😊 AND I SATISFID WITH REPAIR IN MY SCION THANKS....

Customer Service

The personnel is excellent...

Returned Clean

My Experience

My Experience

I’m very happy with my repairs and everybody was so nice I will refer people there for repairs . Thanks for everything

Likely to Recommend

Repair Quality

Customer Service

My Experience

Professional courteous kind all with a smile even when you yourself do a id10T error. LOL I push my window locks button and didn’t realize it so when I took the car back to find out why the windows didn’t roll up they were still kind professional courteous. Obviously they figured it out.

Likely to Recommend

Repair Quality

Great service, explained everything, professional and considerate.

Customer Service

Professional

My Experience

Good job

Likely to Recommend

Repair Quality

Customer Service

My Experience

Had a great experience with Gerber. The repairs were quick and the communication was excellent. Would go back, but hope I don’t have to.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Always a pleasant experience with great service! Thank you to Regi for great service,as well as the office staff!

Likely to Recommend

Repair Quality

Always great work and always professional!

Customer Service

Office is efficient and friendly.

Likely to Recommend

Repair Quality

Customer Service

They were so kind :)

Returned Clean

My Experience

All the staffs were very accommodating and kind, they were much more willing to help

Likely to Recommend

Repair Quality

Customer Service

They are so helpful and always makes sure that we are updated

Returned Clean

Likely to Recommend

Adam went above and beyond to bring my car to my home, and took the rental back to Enterprise. The staff at Longwood were all very kind, professional and helpful. Excellent care and service.

Repair Quality

Customer Service

Returned Clean

My Experience

All staff were friendly and pleasant! Work was done quickly. Pricing was reasonable. A great place to get repairs done!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Keep up the great work, from the warm greetings in your office through the careful repair process. We'll done!

Likely to Recommend

Repair Quality

Superior service and friendly atmosphere

Customer Service

As before

Returned Clean

My Experience

Not all the work was done. I had to bring the car back.

Likely to Recommend

Wait to see how the rest of the repairs are done.

Repair Quality

They did a great job on the body work but nothing else. The horn was not working. The a/c not working and the car was over heating. All this was brought up when we drop the car for repairs.

Customer Service

The staff was very nice and polite

Returned Clean

My Experience

Adam Hardy was very professional and pleasant to work with. He is an asset to your company. Monica was very professional and pleasant as well. I highly recommend Gerber Longwood!

Likely to Recommend

Repair Quality

Adam Hardy is excellent, professional with good customer service. Highly recommend.

Customer Service

Excellent

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Monica and Adam were delightful to work with. They explained clearly what was happening and kept us posted through the entire process.

Customer Service

Returned Clean