Gerber Collision & Glass - Longwood

4.9 (1,821reviews)
99%
461 Florida Central Pkwy,  Longwood,  FL  32750

In operation 81 years, 5 years at this location.

Gerber Collision & Glass - Longwood offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (1,821)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding service quality, seamless communication, and impressive turnaround times. Many highlight that repairs were completed ahead of schedule, with vehicles returned looking brand new. The staff is widely recognized for being friendly, professional, and thorough in explaining the repair process. Regular text and call updates kept customers informed every step of the way, reducing stress during an already difficult time. Complimentary interior and exterior cleaning was a pleasant surprise for many. A few customers noted minor concerns such as incomplete repairs, parts alignment issues, or post-repair mechanical problems, reflecting areas customers feel could be strengthened for a fully consistent experience.
Select to learn more
"I had an excellent experience here. The customer service was top-notch—the staff was incredibly kind and helpful throughout the entire process. They made ..." Read more
"The quality of the repair was absolutely perfect!"
"... Everyone at Gerber in Longwood were very accommodating. They did a fantastic job repairing our work in a very short period of time. Kept us in contact every step of the way. ..." Read more
"... keeping me updated while my vehicle was in repair. Work was 100% satisfactory my auto looks new with the job they did." Read more
"... would look afterward but they absolutely nailed it. The paint match is perfect, the alignment is spot on, and you genuinely cant tell a door was ever replaced. ..." Read more
"As noted prior repaired 5 days sooner than expected"
"Yes the car was ready a day early!"
"... and did amazing repairs! The only issue I would say needs work is to be more accurate on when the car will be completed and ready to pick up." Read more
"Very prompt. Our vehicle was done before the original estimated time."
"Nice people to work with. Car got done weeks ahead of schedule. Looks better than I expected. Thanks for the care!"
"The communication was great‼️"
"The entire team was very helpful and informative. Communication was fantastic throughout the entire process and the repair work was exceptional as well. No complaints ..." Read more
"... vehicle was in the shop originally. Now there has been no communication from the shop on resolving the outstanding issues." Read more
"Great service. Explained everything well. Set expectations kept me informed. Done on time as promised. Perfect! Thanks"

My Experience

Incredibly polite and professional service. They emailed me weekly with updates as to the progress of the repair - no chasing people down for answers. The inside of the car was also cleaned prior to returning the vehicle - nice touch!!! 5-star service!

Likely to Recommend

Repair Quality

The weekly email updates were very much appreciated.

Customer Service

Returned Clean

Likely to Recommend

Thank you very much

Repair Quality

Very good communication

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Car looks great and runs great!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The longwood Gerber location was amazing. They were super professional and pleasant to deal with.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I’m very happy with my repairs and everybody was so nice I will refer people there for repairs . Thanks for everything

Likely to Recommend

Repair Quality

Super nice people got my car done so I could take it on vacation

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

YES ABSOLUTELY 💯

Repair Quality

IM VERY HAPPY 😊 AND I SATISFID WITH REPAIR IN MY SCION THANKS....

Customer Service

The personnel is excellent...

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Professional courteous kind all with a smile even when you yourself do a id10T error. LOL I push my window locks button and didn’t realize it so when I took the car back to find out why the windows didn’t roll up they were still kind professional courteous. Obviously they figured it out.

Likely to Recommend

Repair Quality

Great service, explained everything, professional and considerate.

Customer Service

Professional

My Experience

Good job

Likely to Recommend

Repair Quality

Customer Service

My Experience

Had a great experience with Gerber. The repairs were quick and the communication was excellent. Would go back, but hope I don’t have to.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Always a pleasant experience with great service! Thank you to Regi for great service,as well as the office staff!

Likely to Recommend

Repair Quality

Always great work and always professional!

Customer Service

Office is efficient and friendly.

Likely to Recommend

Repair Quality

Customer Service

They were so kind :)

Returned Clean

My Experience

All the staffs were very accommodating and kind, they were much more willing to help

Likely to Recommend

Repair Quality

Customer Service

They are so helpful and always makes sure that we are updated

Returned Clean

Likely to Recommend

Adam went above and beyond to bring my car to my home, and took the rental back to Enterprise. The staff at Longwood were all very kind, professional and helpful. Excellent care and service.

Repair Quality

Customer Service

Returned Clean