Acheson Auto Works

4.9 (409reviews)
96%
8000 University Blvd.,  Clive,  IA  50325

In operation 79 years, 36 years at this location.

Acheson Auto Works is a family-owned automobile and light truck repair facility founded in 1947 by Sam Acheson and his wife, Mary Frances. For over 70 years we've performed a wide range of repairs including collision repair refinishing, preventive maintenance, engine repair, general servicing, heating and AC repair, diagnostics & troubleshooting and various flushes including transmission, coolant, brake, power steering and fuel induction. We do just about all types of repair! Our goal is to offer the best service we can at a reasonable price in a timely fashion to get our Clients back on the road. Sam & Mary's old-fashioned, business principles are still applied to all transactions today. They are; 1.) Under promise-Over deliver 2.) Do what we say we're going to do 3.) Make sure our charges are fair 4.) Complete repairs in a timely manner 5.) Handle problems gratefully and politely 6.) Always be honest 7.) Have fun at work! Bottom Line? WE PROMISE TO DO OUR BEST FOR YOU!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (409)

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My Experience

Everyone was so friendly and helpful. I really appreciated how organized the whole process was and would recommend it to all I know in a heartbeat. Thanks for doing such a great job.

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Wonderful customer service, stay constant with updates, and quality of repair was amazing!

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My Experience

This was a great experience. I was kept informed about the work being done on my vehicle at all times. The work was expertly done and was a painless process. Thank you.

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My Experience

Very professional and outstanding attention to detail. I just moved to the area and have found my auto care Home. Thank you.

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well satisfied and would come back again.

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My Experience

Likely to Recommend

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Everything Ok, did not care for the length of time to get everything done.

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My Experience

Excellent work from the clear, restored headlights, thorough restoration from tar damage, careful attention to the other body, bumper and back headlight repairs. I enjoyed meeting one of the team members when my truck was brought around. Thank you very much!

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Excellent work, timely, courteous

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My Experience

All involved were very friendly and courteous. I had a very pleasant experience working with Acheson and definitely will recommend Acheson Auto works to others! Thank you, Linda Malloy

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My Experience

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Likely to Recommend

I don’t know that I would recommend Acheson, but if I did, I would let the person know of our experience with the lack of communication.

Repair Quality

Customer Service

We had an appointment on Monday, 7/15/19, to fix our car. We dropped our car off the night before our appointment, so it would be there first thing the next day. The repair should have taken one to two days, but the repairs were not completed until Tuesday, 7/23/19. The entire time our car was there, we never received a call from anyone to let us know that there was a delay. We are the ones that had to make calls to Acheson, in order to find out that there was a delay in the repair and the reason for the delay. If Acheson would have been proactive in calling us to keep us informed on the delay, we would have been understanding about the delay, but to get radio silence from Acheson, is not good customer service.

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My Experience

Everyone in your organization is professional, courteous, and nice!

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