Acheson Auto Works

4.9 (410reviews)
96%
8000 University Blvd.,  Clive,  IA  50325

In operation 79 years, 36 years at this location.

Acheson Auto Works is a family-owned automobile and light truck repair facility founded in 1947 by Sam Acheson and his wife, Mary Frances. For over 70 years we've performed a wide range of repairs including collision repair refinishing, preventive maintenance, engine repair, general servicing, heating and AC repair, diagnostics & troubleshooting and various flushes including transmission, coolant, brake, power steering and fuel induction. We do just about all types of repair! Our goal is to offer the best service we can at a reasonable price in a timely fashion to get our Clients back on the road. Sam & Mary's old-fashioned, business principles are still applied to all transactions today. They are; 1.) Under promise-Over deliver 2.) Do what we say we're going to do 3.) Make sure our charges are fair 4.) Complete repairs in a timely manner 5.) Handle problems gratefully and politely 6.) Always be honest 7.) Have fun at work! Bottom Line? WE PROMISE TO DO OUR BEST FOR YOU!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (410)

My Experience

Very happy with the beautiful job repairing my car and all dealings with Acheson Auto Works. I know who’s my go to auto body business from now on. Easy to work with too!

Likely to Recommend

Repair Quality

You have a good business. My car came back looking great. Thanks!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Amazing job

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

The repair was good but someone must have drained the battery in my daughters car- left something on- I just bought that car and had a new battery put in 3 months ago and had to have it replaced yesterday for $200- someone at your place told Her” You may wanna check the battery” When she picked it up which was very suspicious- She is a med Student in desmoines and a $200 battery is not something she can afford - just disappointed that no one said something

Customer Service

Returned Clean

My Experience

My Experience

As it ended being a long drawn out affair, through no fault of Acheson, we want it known that we appreciate everyone we dealt with.

Likely to Recommend

Repair Quality

This is a second response. Can’t remember quite what we said the first time, but we are very happy with the services. There were circumstances beyond your control, so not the normal timelines. However, we know Acheson did all they could to stay on task and deliver the car as soon as humanly possible.

Customer Service

We were treated quite well from start to finish by all staff that were involved.

Returned Clean

Likely to Recommend

Repair Quality

Great customer service and repair! Sam and his team are pros.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Done a good job. Thanks

Customer Service

Returned Clean

My Experience

Great job. Thank you.

Likely to Recommend

Repair Quality

Great job!

Customer Service

Again, great job!

Returned Clean

Likely to Recommend

Repair Quality

Timing was a bit long for the repair with some electronic miscommunication sent regarding the completion date…which caused us to take an extra trip and then scramble for the remaining days as we were anticipating having the van.

Customer Service

Returned Clean

Likely to Recommend

We’ve always had good results and good service at your shop.

Repair Quality

Our vehicle was only one year old so it was near perfect before the accident. It came out of the shop near perfect, so very pleased.

Customer Service

The repair took longer than expected, but we were kept updated on the progress.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I do know a lot of drivers, but also quite a bit of Passengers. Would recommend by word-of-mouth as-needed

Repair Quality

Looks slick, even washed and detailed my car. Would recommend.

Customer Service

Been a customer for years, would only go to Acheson

Returned Clean

My Experience

Your operation seems organized, and your people are friendly. I liked the updates during the process. The finished product looks great! Like new. Thanks again.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Loved the updates thru email. Everyone I was in contact with either by phone or in person were very kind and helpful. My car looks great, considering it is so old. Thanks again.

Likely to Recommend

We have used Acheson for our body work for years and will continue to do so. Very satisfied.

Repair Quality

Great repair work! Can’t tell there was ever any damage.

Customer Service

Everyone we encountered at Archeson was courteous and professional.

Returned Clean

Likely to Recommend

Repair Quality

Great communication!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Work is excellent. My back seat floor mats are missing, however.

Customer Service

Returned Clean