Action Auto Body

4.9 (1,280reviews)
97%
2705 S Clark St.,  Missoula,  MT  59801

Action Auto Body is a family - owned auto body repair business. We pride ourselves on being diverse and efficient. We can meet all of your needs and meet them well. We provide a high level of communication throughout the repair process including text and email messaging with our customers. We have very good working relationships with all insurance carriers and excellent scores with our DRP partners.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,280)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for proactive communication through texts, calls, and photos throughout the repair process. While some repairs took longer than initially expected, customers frequently noted delays were due to parts availability, insurance, or weather - factors outside the shop's control. Several customers highlighted the shop's willingness to go above and beyond, including working after hours, advocating with insurance companies, and promptly addressing any post-repair concerns. The welcoming, professional atmosphere and fair pricing further contribute to a strong pattern of repeat customers and enthusiastic referrals.
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"Action Auto Body did an excellent job from start to finish. They kept me updated, were professional and kind, and truly cared about ..." Read more
"... used Action Auto Body Shop, and both times their work was affordable, and expertly performed in a timely manner. And their office staff is also exceptionally helpful, ..." Read more
"Went above and beyond to get our back to oem condition"
"From start to finish absolute professionals and even went so far as to ensure their work was above board checked the car for an ..." Read more
"... this point, which is about 300 miles of driving. The bodywork is excellent and the car looks new." Read more
"Clear and consistent communication on the progress from start to finish."
"Prompt, accurate estimate, kept me informed all the way, quality work, highly recommended"
"They are very good with communicating where they are in the process and if anything is not right or will delay them"
"Texts and calls! I loved knowing what was going on!"
"Excellent work. Excellent communication."

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Just because how long it took. Also, I would have liked a reminder that the office closed for lunch at 12:00. I got there at 12:09 and had to wait.

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Took 2 1/2 weeks to get my car back. That seemed like an awfully long time, especially if I were having to rent my own car at $50 a day which is what my insurance said it would be if I made a claim with my insurance.

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Completely satisfied

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My vehicle looks better than it did before the accident. Excellent job thank you so much. I would highly recommend Action Auto Body

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Frustrated to have waited for the return of my truck for many many weeks due to problems you had trying to get parts delivered. Would have been so much better to have had the use of my vehicle until all the parts were in your shop. Spent 800 dollars in extra rental fees.

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Communication was clear and regular. I do appreciate that

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From start to finish absolute professionals and even went so far as to ensure their work was above board checked the car for an issue that arise after pickup would definitely go back.

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Work is great

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Great auto body shop. They kept me up to date through the entire process. Also, they were great to work with insurance.

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Always done right!

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Just like new! Great job as always

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I was very satisfied with the vehicle being repaired and that you were able to work with insurance from the man who hit the work truck. I was a bit surprised that there was ever a request for us to pay for anything, so thank you for working to have that bill handled by the insurance claim. The parts also seemed to take a while longer to get it to repair, but overall satisfied.

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I felt you worked hard to get the work truck repaired in a timely manner. It was tough not having a vehicle for over 3 weeks, but that falls more on insurance.

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