Russ's Body & Paint

4.9 (2,734reviews)

97%

(406) 549-9327

1105 N Russell St, Missoula, MT 59808

97%

See Photos

1105 N Russell St
Missoula, MT 59808

Get Directions Website Email

About Russ's Body & Paint

See Photos

1105 N Russell St
Missoula, MT 59808

Get Directions Website Email

Welcome to Russ's Body and Paint Since 1940, Russ's Body & Paint has been providing excellent service to Missoula and the surrounding area. In continuing their family tradition, Russ's Body & Paint takes pride in every job from the initial damage assessment to the finished product, with guaranteed workmanship. Our goal is to provide you with the highest quality products and customer service available. Innovation in the auto repair collision industry mandates that we continue to stay in stride with manufacturer specifications; our certified technicians will diagnose and repair your vehicle to pre-loss conditions.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

I-Car

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Website

Reviews (2,734)

Sort By:
Newest
Rating

2,455 Customers Rated

5 Stars

82.9% Complete

(2267)
4 Stars

5.2% Complete

(142)
3 Stars

0.8% Complete

(21)
2 Stars

0.5% Complete

(13)
1 Star

0.1% Complete

(3)
< 1 Star

0.3% Complete

(9)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its exceptional service quality, with repairs frequently described as perfect, like new, or better than new. The team receives high marks for clear and proactive communication, including regular text and phone updates throughout the repair process. Timeliness is a recurring highlight, with many customers noting their vehicles were completed on or ahead of schedule. Customers also appreciate the added touches such as vehicles being returned clean inside and out. A few customers noted occasional challenges with parts delays affecting completion estimates, and one mentioned a missed damage item requiring a return visit, as shared directly in their feedback.

Select to learn more

Service Quality
Timeliness
Communication

"Repair was perfect. Service was even better."

"The customer service and quality of the repairs was outstanding."

"Scheduled quickly, repair was on-time, quality work."

"Russ's are outstanding professionals who deliver the highest quality of workmanship. They're very trustworthy and easy to deal with. ..." Read more

"Your bodu work was perfection!! It looked like a brand new car....inside & out!!"

"They finished up earlier for us as we needed the car for a medically necessary trip. Also checked it out ..." Read more

"Best service ever! Great communication and finished the work a day earlier than anticipated! Thank you!"

"... leave my truck there early before the appointment and got it back earlier than expected." Read more

"... got it in quick and fixed up perfect . They also got the job done before they said it would be . Very happy with there work . If I ever have another ..." Read more

"Ready on time to the day."

"Always professional, communicative, and repairs completed with precision and care. Quite appreciated!"

"Customer communication great. Work done perfectly and timely."

"I really appreciated the good service and daily texts with updates. I also was pleasantly surprised that my car was ..." Read more

"Clear communication and precision work have made this a successful experience. I was comfortable from the ..." Read more

"From the very beginning and along the way your team kept us informed on the estimated cost and completion date, as well as any complications ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Repair was perfect. Service was even better."

"The customer service and quality of the repairs was outstanding."

"Scheduled quickly, repair was on-time, quality work."

"Russ's are outstanding professionals who deliver the highest quality of workmanship. They're very trustworthy and easy to deal with. ..." Read more

"Your bodu work was perfection!! It looked like a brand new car....inside & out!!"

"They finished up earlier for us as we needed the car for a medically necessary trip. Also checked it out ..." Read more

"Best service ever! Great communication and finished the work a day earlier than anticipated! Thank you!"

"... leave my truck there early before the appointment and got it back earlier than expected." Read more

"... got it in quick and fixed up perfect . They also got the job done before they said it would be . Very happy with there work . If I ever have another ..." Read more

"Ready on time to the day."

"Always professional, communicative, and repairs completed with precision and care. Quite appreciated!"

"Customer communication great. Work done perfectly and timely."

"I really appreciated the good service and daily texts with updates. I also was pleasantly surprised that my car was ..." Read more

"Clear communication and precision work have made this a successful experience. I was comfortable from the ..." Read more

"From the very beginning and along the way your team kept us informed on the estimated cost and completion date, as well as any complications ..." Read more

Phyllis (Toyota owner) reviewed 8/10/26

The entire experience was seamless and the quality of work excellent!

Rich was easy to work with, he explained things in detail and in easy to understand language

Anne (Toyota owner) reviewed 8/10/26

Dean (Toyota owner) reviewed 8/7/26

Alan & Alice A (Nissan owner) reviewed 8/6/26

Definitely will recommend Russ's Body & Paint!

This is the second time we have used your service and we are completely satisfied with the awesome job done in a timely manner!

Very helpful and professional and courteous!

Anonymous (Ford owner) reviewed 8/6/26

Craig (Ford owner) reviewed 8/5/26

Working with real experts was comforting!

Sarah (Honda owner) reviewed 8/4/26

Phillip (Subaru owner) reviewed 8/3/26

From start to finish it was fast and easy! I got my car the day he thought it should be ready. No forms to fill out and already had my insurance information.

Jessica (Ford owner) reviewed 7/30/26

Russ’s is amazing!! They take good care of their customers! I have been very happy with the work they have done on my car!

Robert (Subaru owner) reviewed 7/28/26

George (GMC owner) reviewed 7/27/26

Khyler (Honda owner) reviewed 7/27/26

Christopher (Chevrolet owner) reviewed 7/27/26

Bruce (Subaru owner) reviewed 7/24/26

Ashlea and Rick were our contact people. Ashlea was friendly and efficient in the shop and Rick kept us updated with phone calls. Their office is spotless, as was my vehicle when I picked it up! Pride in workmanship and excellent customer service. Highly recommend!

Bridget (BMW owner) reviewed 7/24/26

Tina (Mazda owner) reviewed 7/23/26

Lorna (Ford owner) reviewed 7/20/26

Fast, friendly service. They kept me informed throughout the process

Bryan (Honda owner) reviewed 7/20/26

Cynthia (RAM owner) reviewed 7/17/26

Cynthia (Honda owner) reviewed 7/15/26

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Auto Body Shops and Auto Mechanic Shops are different. Mechanical Repair shops fix the internal workings of a car (engine, transmission, brakes, etc.) while Auto Body shops typically only work on external components damaged in an accident.

Russ's Body & Paint

About Russ's Body & Paint

Reviews (2,734)

2,455 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0