Russ's Body & Paint

4.9 (2,778reviews)
97%
1105 N Russell St,  Missoula,  MT  59808

Welcome to Russ's Body and Paint Since 1940, Russ's Body & Paint has been providing excellent service to Missoula and the surrounding area. In continuing their family tradition, Russ's Body & Paint takes pride in every job from the initial damage assessment to the finished product, with guaranteed workmanship. Our goal is to provide you with the highest quality products and customer service available. Innovation in the auto repair collision industry mandates that we continue to stay in stride with manufacturer specifications; our certified technicians will diagnose and repair your vehicle to pre-loss conditions.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,778)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding repair quality, with many noting their vehicles looked brand new or better than expected upon return. The team receives high marks for proactive communication, including text updates and timely phone calls throughout the repair process. Timeliness is a recurring highlight, with numerous customers noting repairs were completed on or ahead of schedule. Customers also appreciate the added touch of vehicles being returned clean inside and out. A few customers noted isolated concerns such as a missed damage item during initial evaluation, a loose door handle, and occasional inaccuracies in completion estimates, particularly when awaiting parts. Overall, the shop earns strong loyalty, with many customers identifying themselves as repeat visitors who recommend the business without hesitation.
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"Repair was perfect. Service was even better."
"Customer communication great. Work done perfectly and timely."
"The customer service and quality of the repairs was outstanding."
"Russ's are outstanding professionals who deliver the highest quality of workmanship. They're very trustworthy and easy to deal with. Highly ..." Read more
"Perfect! It's just like brand new!"
"Best service ever! Great communication and finished the work a day earlier than anticipated! Thank you!"
"It was compleated 4 days days earlier than expected."
"They finished up earlier for us as we needed the car for a medically necessary trip. Also checked it out ..." Read more
"Scheduled quickly, repair was on-time, quality work."
"Timely, kept us informed of progress, excellent repair, estimate spot on accurate"
"Incredibly professional and extremely proactive at communicating about the status of the vehicle. Russ called periodically with updates ..." Read more
"Clear communication and precision work have made this a successful experience. I was comfortable from the ..." Read more
"Very efficient form of communication. Also excellent at returning calls."
"Customer communication great. Work done perfectly and timely."
"... experience and customer service. Fair prices too. I love getting the daily text updates on my jeep service. Highly recommend!! And I will come back for future ..." Read more

My Experience

I have used Russ’s for 40 years. I always get great body work, professional treatment, done on time at a reasonable price.

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Returned Clean

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They did a great job

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Very friendly

Returned Clean

My Experience

Thank you for the excellent job you did repairing our Toyota 4 runner. Great service and work!

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Customer Service

Tyler was great to work with and made the process super easy.

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Russ’ Auto Body performed a flawless major door scrape repair on our 2025 Forester. Tyler’s estimated timeline was accurate and their documentation handling with my insurance was pretty painless free.

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Returned Clean

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My Experience

Very well done Everyone was pleasant, and professional. I will continue to use and recommend you guys for body work, hopefully not often for us. Thanks for a great job

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A great, repeat experience.

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Returned Clean

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My Experience

Good services and communication.

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Returned Clean

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There are broken plastic parts on the replacement wheel well as if the tire broke it when it was put back on the car. Or maybe the tire is hitting the wheel well when I turn. Also the paint job has a spot on the clear coat that did not fill seal. My car is making a squeaking noise as well. So I’m getting the breaks done to see if that’s it. Otherwise it has something to do with the repair.

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Returned Clean

My Experience

Looks nice

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You guys were terrific. Efficiently took care of all the paperwork with my insurance company and got my car back to me when they promised. Would definitely recommend.

Customer Service

Returned Clean