Rick's Auto Body, Inc.
2008 W Broadway,
Missoula,
MT
59808
USA
23 years at this location.
Rick's Auto Body has been in the collision repair industry since 1973. In 1976, we started Rick's Auto Body as a part-time business doing total-loss rebuilds, custom painting and restoration work. Rick's Auto Body opened full-time in September 1979. Since the early 1980's the automobile industry has presented itself with many changes. Newer technology, enhanced body styles and stronger awareness for safety concerns continue to offer the collision repair industry with many ground-breaking challenges. In addressing these challenges, Rick's Auto Body found a genuine passion for the collision repair industry and saw an opportunity to build a business better suited to serving the community's collision repair needs. Rick's Auto Body strives to focus on innovation, mastering the programs and policies that drastically alter how vehicles are repaired, always remaining current in today's ever-changing market.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Acura
Chrysler
Dodge
Fiat
Ford
Honda
Hyundai
I-Car
Jeep
Kia
Nissan
Ram
Subaru
Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional customer service, with many highlighting the excellent communication through regular text updates and phone calls. The quality of repairs receives outstanding feedback, with vehicles often looking brand new and paint matching perfectly. Timeliness is a major strength, as most repairs are completed ahead of schedule, saving customers rental car costs. The unexpected vehicle cleaning service delights customers, with many surprised to find their cars detailed inside and out. Staff professionalism and friendliness are frequently mentioned, with customers feeling heard and valued throughout the process. While some customers noted minor issues with initial estimates taking longer than expected and occasional communication gaps, the overall experience is overwhelmingly positive, leading to strong recommendations and repeat business.
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Service Quality
"Rick's is by far the best repair company I have ever worked with. First, they were 100% responsive ..."
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"... repair to my vintage pickup was exceptional as well. Other shops declined to accept the vehicle for repair due to the age. I will henceforth recommend Ricks ..."
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"After our insurance company sent us to another auto body shop who did not do the work correctly, they ..."
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"I worked in the auto repair world for a long time and the quality of service I received is as good ..."
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"Rick's Auto Body ALWAYS goes the extra mile! My car was done several days ahead of schedule and ..."
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"It was a week early!!!!"
"... originally set for August, and I was suprised when it was done weeks ahead of schedule"
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"My vehicle was done one week before it was supposed to be done saving me 2 weeks of renting a car. Thank ..."
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"A month early"
"It was done early."
"100%. An unexpected level of keeping me informed."
"Absolutely!!!! The front office called or text us constantly keeping us informed of the progress of our truck"
"They texted me every day for updates!"
"Loved the text message, email & pdf communication from start to finish."
"There was a lack of communication. No calls or updates were offered unless I took the initiative ..."
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Sharon
(Honda owner)
reviewed 7/30/26
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Mary
(Subaru owner)
reviewed 7/23/26
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Leigh
(Chevrolet owner)
reviewed 7/21/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Toby
(Toyota owner)
reviewed 7/21/26
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Kayla
(Ford owner)
reviewed 7/20/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Kodi
(GMC owner)
reviewed 7/20/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Charlene
(GMC owner)
reviewed 7/19/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Professional and personable staff, good communication and a great result on my repair!
Customer Service - 5.0/5.0 -
Communication throughout the process. Staff is lovely to work with.
Returned Clean
M'lissa
(Honda owner)
reviewed 7/17/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
constant communication on what was happening was great!
Returned Clean
Dennis
(Hyundai owner)
reviewed 7/16/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Claire
(Chevrolet owner)
reviewed 7/13/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The team was extremely helpful in navigating these repairs.
Customer Service - 5.0/5.0 -
very helpful team
Returned Clean
Steve
(Honda owner)
reviewed 7/11/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Janet
(GMC owner)
reviewed 7/8/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Will
(Dodge owner)
reviewed 7/6/26
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Christopher
(Subaru owner)
reviewed 7/6/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Antoinette
(Ford owner)
reviewed 7/5/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Richard
(RAM owner)
reviewed 7/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Too early to tell , looks good now
Customer Service - 5.0/5.0 -
Great service
Carla
(Audi owner)
reviewed 7/2/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Jean
(Chevrolet owner)
reviewed 6/29/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Susan
(Buick owner)
reviewed 6/29/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Kevin/Kathleen
(Lexus owner)
reviewed 6/29/26