Rick's Auto Body, Inc.

4.9 (4,139reviews)

97%

(406) 541-9299

2008 W Broadway, Missoula, MT 59808

97%

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2008 W Broadway
Missoula, MT 59808

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Take photos and get an online estimate

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About Rick's Auto Body, Inc.

See Photos

2008 W Broadway
Missoula, MT 59808

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

23 years at this location.

Rick's Auto Body has been in the collision repair industry since 1973. In 1976, we started Rick's Auto Body as a part-time business doing total-loss rebuilds, custom painting and restoration work. Rick's Auto Body opened full-time in September 1979. Since the early 1980's the automobile industry has presented itself with many changes. Newer technology, enhanced body styles and stronger awareness for safety concerns continue to offer the collision repair industry with many ground-breaking challenges. In addressing these challenges, Rick's Auto Body found a genuine passion for the collision repair industry and saw an opportunity to build a business better suited to serving the community's collision repair needs. Rick's Auto Body strives to focus on innovation, mastering the programs and policies that drastically alter how vehicles are repaired, always remaining current in today's ever-changing market.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Acura

Chrysler

Dodge

Fiat

Ford

Honda

Hyundai

I-Car

Jeep

Kia

Nissan

Ram

Subaru

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Website

Reviews (4,139)

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4,015 Customers Rated

5 Stars

83.8% Complete

(3469)
4 Stars

8.1% Complete

(336)
3 Stars

1.6% Complete

(68)
2 Stars

1.4% Complete

(56)
1 Star

0.5% Complete

(21)
< 1 Star

1.6% Complete

(65)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The team received strong recognition for excellent communication, including proactive text and phone updates throughout the repair process. A standout highlight was the unexpected interior cleaning and detailing of vehicles, which delighted many customers. Timeliness was frequently commended, with numerous repairs completed ahead of schedule. A few customers noted areas for improvement, including occasional delays in parts procurement, inconsistent communication in some cases, and minor quality concerns upon vehicle return. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.

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Service Quality
Communication

"... informed all the way. But what is most incredible is the level of craftsmanship. It's pure art, especially the paint works. In my case I had a tight deadline to get my ..." Read more

"... attention to detail, listening to my concerns, and correcting the first shops mistakes. You guys rock." Read more

"Very happy with the work that was done. My truck looks brand new, they did a beautiful job!! Everyone was friendly and excellent at communicating ..." Read more

"... was very impressed with the quality of work. And the details you all put into my Camry made it look new. Even my coworkers noticed how nice my car looked. ..." Read more

"Scratches were left around the rear glass on the vehicle that appears to be where a tool was used to pry the ..." Read more

"Absolutely!!!! The front office called or text us constantly keeping us informed of the progress of our truck"

"Great customer service, update on progress, and vehicle was perfect and cleaned. Super pleased!!"

"There was a lack of communication. No calls or updates were offered unless I took the initiative to check in after not hearing anything."

"Loved the text message, email & pdf communication from start to finish."

"Amazing communication and customer service. I highly recommend Ricks."

Service Quality
Communication

Service Quality
Communication