Action Collision Center

4.9 (1,019reviews)
100%
2417 Port Sheldon St.,  Jenison,  MI  49428
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In operation 40 years.

Collision Repair, Frame Work, Painting, Glass Replacement, Paintless Dent Removal

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Call
Email

Reviews (1,019)

Customers say
Overall Customer Satisfaction
Customers consistently express high satisfaction with the shop's repair quality, frequently noting that their vehicles looked brand new after service, with seamless results that made accidents undetectable. The cleanliness of returned vehicles, often detailed inside and out beyond expectations, was a recurring pleasant surprise. Communication was widely praised, with customers appreciating regular text, email, and phone updates throughout the repair process. Timeliness stood out strongly, as many vehicles were completed ahead of schedule. A few customers noted minor issues such as interior dust, overspray, or unaddressed scratches, reflecting opportunities for improvement as shared directly in their feedback.
AI-Generated from reviews written in the last 12 months
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"My Jeep looks brand new again! You cant even tell I was involved in an accident."
"... service from them. They have pleased me every time. Their communication and work is spot on." Read more
"Beautiful and seamless repair"
"From start to finish, excellent work. Quick, accurate and personable!"
"... twice in the past year, and they sure delivered! They exceed in professionalism, communication and quality of work!" Read more
"... up-to-date on the timeline for a repair of our vehicle. Vehicle was done two days before it was expected to be completed. Highly recommend for auto collision repairs." Read more
"... Worked extremely well with my insurance company, and got my vehicle done EARLY! 5 stars, 1010, top notch experience." Read more
"They started working on it when planned and finished a day ahead of schedule. It looks like new again."
"Friendly & helpful people. Great job on fixing my car & it was done a day early! I would highly recommend Action Collision"
"You guys fixed my car in just a few hours, even though you were already booked. Im really happy with your service."
"... timely manner. And communication was great as well, I was informed on the process every day!! Thank you again for job well done!" Read more
"... car was repaired expertly and so clean at pick up, the team kept me informed every step of the way. Action Collision also handled my insurance company ..." Read more
"They sent me updates via text every step of the way. A few days before the work was completed they sent ..." Read more
"... was amazing. Its like the accident never happened. I loved getting the status updates about the work progressing on time and then the personal call when a part didnt arrive ..." Read more
"Really satisfied! Great communication all the way through front start to finish!"

My Experience

Job completed to satisfaction in car was polished to perfection

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Communication was top notch. Easy to work with.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Very thorough while originally looking at my truck and the process of repairing it. It looks brand new after they fixed it!

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Best place hands down Thanks

Likely to Recommend

Repair Quality

Beautiful work! People that saw what it was like before can't believe how nice it turned out Best service around!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Devin did a great job. He always does.

My Experience

Action collision has repaired vehicles for me, and the repaired results are always fantastic!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

The vehicle was completed ahead of schedule. Clean and friendly environment.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I was extremely happy with my repair. I didn’t expect it to be perfect as it is an almost 10 yr old car. Not only was the repair perfect, I got it back cleaned both inside and out. Would highly recommend them. People are all very nice.

Likely to Recommend

Repair Quality

This was my third time having service from them. They have pleased me every time. Their communication and work is spot on.

Customer Service

They kept me informed all along the way.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Did a great job

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Friendly and knowledgeable staff. Clean and comfortable waiting area. The repair estimate for my vehicle was explained as well as possible increased cost based upon further inspection. Very pleased with the results

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Done on time. Extra touch up appreciated!

Likely to Recommend

Repair Quality

Done on time. Quickly removed smudge area and touched up 2 scratches not in work order on their own.

Customer Service

Kept me informed all the way.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Steve and Kristen were friendly and easy to work with, very professional very satisfied with the job they did

My Experience

Great service, even better communication on the status of the repair. Highest quality of workmanship and reasonable price for it. Could not be happier and would recommend Action Collision without any hesitation. Thank you for the outstanding service!

Likely to Recommend

Repair Quality

Customer Service

Really satisfied! Great communication all the way through front start to finish!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My car looks like it’s brand new. You did a beautiful job. Thank you, Shirley Ghysels

Likely to Recommend

Action was recommended to me by Jenison Auto. I would recommend them to others.

Repair Quality

I am very please, with the repair. Action did a beautiful job and thank you.

Customer Service

Everyone was very helpful. I appreciated that.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My car looks like new. Sanded and buffed ro get some scratches out. Wonderful work.

Likely to Recommend

I have already told people how get Action Collision Center is.

Repair Quality

They did a wonderful job.

Customer Service

They kept me very well informed. She gave me the information I needed for the touch up paint I wanted.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

1 - 20 of 1,019

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