Van Eck Auto Body

4.9 (3,756reviews)
99%
4520 Chicago Dr SW,  Grandville,  MI  49418
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Shop AssistantSparkles

Van Eck Auto Body is a full service collision repair facility, servicing all makes and models. We work with ALL insurance companies, and are direct repair for most. We are open until 5:00 PM Monday - Thursday, and 12PM on Friday, We are family owned and operated and have been servicing West Michigan for over 30 years

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 12:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Ford
GM
Honda
Hyundai
I-Car
Jeep
Kia
Ram
Subaru

Reviews (3,756)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding repair quality, with many noting their vehicles looked brand new upon return. The friendly, professional, and knowledgeable staff receive frequent commendations, with customers highlighting a welcoming atmosphere and attentive service. Timeliness is a strong theme, as many vehicles were completed ahead of schedule. Customers also appreciate proactive communication through calls and texts throughout the repair process. A pleasant bonus noted by many was receiving their vehicles cleaned inside and out. A few customers mentioned wanting more frequent progress updates, occasional part delays, and isolated workmanship concerns, though these were generally handled promptly by the team.
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"Hands down VanEck Auto Body is the Best! Professional. Do what they say and on time. Friendliest staff also. ..." Read more
"The customer service was excellent and the repair work was second to none. I have zero complaints. The process was seamless."
"... clients to! I could not be more satisfied with how they handle their business with speed, integrity, and class!" Read more
"Van Eck is the only place I go to in need ! Always so easy to work with, quality work, great communication and I trust them !!"
"... repair looks nice, you can even tell it was damaged. The color match was done really well." Read more
"Customer service was also top notch. Communication updates via text were great."
"They were very open about the entire process, sending emails or calling about each step of the process"
"Great communication, clarity, and customer service. The repair process was clear, concise, and as advertised ..." Read more
"Multiple calls to update, texts sent to update and also carwise to check if desired."
"Only part that made me uneasy was the communication, did not receive any confirmation of work until the job was complete"

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I don't think anyone could do better, but I can see where the damage was, only because I know the area and a contoured area is difficult.

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Returned Clean

My Experience

Super fast and kept me updated throughout the entire process. Pleasure to work with and if I ever need anything in the future, I would definitely use them again.

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Above and beyond

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Initial body repair was not done correctly. However, a second repair was scheduled to correct the work.

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Great service and quality work!

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I was extremely impressed with the quality of work done on my traverse. Not only was the work completed on time, but they even took the time to clean and wash the car and make it look like brand new again. I would highly recommend Van Eck Auto Body !!! Thank you, Robert Karsies 😀

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Returned Clean

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I have been bringing my cars to VanEck for years. They always do great work and stand behind their work. Highly recommend.

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Outstanding customer service! They even helped me with my rental. Very nice people.

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Very knowledgeable and fast service.

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Returned Clean

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I would recommend to everyone I know.

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I will be sure to recommend you to all my family and friends. Your service was outstanding!

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The customer service was also outstanding!

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Everybody there treats you like you're their neighbor and are obviously very proud to serve our community

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They are Awesome!

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We’ve use Van Eck about 15 years ago and service is still the same high quality today

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Everything looks perfect!

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Even with a delay of parts, my enteraction with each staff person was great!

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Van Ek did a beautiful job on my Honda! They even cleaned it afterward.

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Everyone is wonderful here .

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Class act...highly recommend them

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Returned Clean

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