Action Collision Center

4.9 (1,000reviews)

100%

(616) 669-2808

2417 Port Sheldon St., Jenison, MI 49428

100%

See Photos

2417 Port Sheldon St.
Jenison, MI 49428

Get Directions Website Email

About Action Collision Center

See Photos

2417 Port Sheldon St.
Jenison, MI 49428

Get Directions Website Email

In operation 40 years.

Collision Repair, Frame Work, Painting, Glass Replacement, Paintless Dent Removal

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Motorcycle Repair
Paintless Dent Repair

Payment Types

Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:30 pm
Tue	8:00 am - 5:30 pm
Wed	8:00 am - 5:30 pm
Thu	8:00 am - 5:30 pm
Fri	8:00 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Call

Website

Reviews (1,000)

Sort By:
Newest
Rating

871 Customers Rated

5 Stars

81.5% Complete

(815)
4 Stars

4.4% Complete

(44)
3 Stars

0.6% Complete

(6)
2 Stars

0.2% Complete

(2)
1 Star

0.1% Complete

(1)
< 1 Star

0.3% Complete

(3)

Customers say

Overall Customer Satisfaction

Customers consistently express high satisfaction with the shop's repair quality, frequently noting that vehicles looked brand new after service, with many stating the damage was undetectable post-repair. The friendly, professional staff and transparent communication - including proactive text and phone updates throughout the repair process - were widely praised. Several customers highlighted vehicles being completed ahead of schedule as a standout positive. Cleanliness upon return, including unexpected interior detailing, was a delightful surprise for many. A few customers noted minor concerns such as overspray, misaligned parts, or items not repaired as expected, as mentioned directly in their feedback.

Select to learn more

Service Quality
Timeliness
Communication

"My Jeep looks brand new again! You cant even tell I was involved in an accident."

"From start to finish, excellent work. Quick, accurate and personable!"

"Beautiful and seamless repair"

"... twice in the past year, and they sure delivered! They exceed in professionalism, communication and quality of work!" Read more

"Excellent repair. Great employees. Very easy to work with."

"... up-to-date on the timeline for a repair of our vehicle. Vehicle was done two days before it was expected to be completed. Highly recommend for auto collision repairs." Read more

"Early!! Cant ask for much more!"

"They started working on it when planned and finished a day ahead of schedule. It looks like new again."

"You guys fixed my car in just a few hours, even though you were already booked. Im really happy with your service."

"It was done a week ahead of the original estimated time."

"They sent me updates via text every step of the way. A few days before the work was completed they sent ..." Read more

"... And the repairs were done in a timely manner. And communication was great as well, I was informed on the process every day!! Thank you again for job well done!" Read more

"... was amazing. Its like the accident never happened. I loved getting the status updates about the work progressing on time and then the personal call when a part didnt arrive ..." Read more

"Everything was explained at the initial estimate, great communication throughout! Always updating and keeping me informed."

"... car was repaired expertly and so clean at pick up, the team kept me informed every step of the way. Action Collision also handled my insurance company ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"My Jeep looks brand new again! You cant even tell I was involved in an accident."

"From start to finish, excellent work. Quick, accurate and personable!"

"Beautiful and seamless repair"

"... twice in the past year, and they sure delivered! They exceed in professionalism, communication and quality of work!" Read more

"Excellent repair. Great employees. Very easy to work with."

"... up-to-date on the timeline for a repair of our vehicle. Vehicle was done two days before it was expected to be completed. Highly recommend for auto collision repairs." Read more

"Early!! Cant ask for much more!"

"They started working on it when planned and finished a day ahead of schedule. It looks like new again."

"You guys fixed my car in just a few hours, even though you were already booked. Im really happy with your service."

"It was done a week ahead of the original estimated time."

"They sent me updates via text every step of the way. A few days before the work was completed they sent ..." Read more

"... And the repairs were done in a timely manner. And communication was great as well, I was informed on the process every day!! Thank you again for job well done!" Read more

"... was amazing. Its like the accident never happened. I loved getting the status updates about the work progressing on time and then the personal call when a part didnt arrive ..." Read more

"Everything was explained at the initial estimate, great communication throughout! Always updating and keeping me informed."

"... car was repaired expertly and so clean at pick up, the team kept me informed every step of the way. Action Collision also handled my insurance company ..." Read more

Pam (Chevrolet owner) reviewed 9/4/26

My car looks like new. Sanded and buffed ro get some scratches out. Wonderful work.

I have already told people how get Action Collision Center is.

They did a wonderful job.

They kept me very well informed. She gave me the information I needed for the touch up paint I wanted.

James (Lexus owner) reviewed 9/2/26

John (Honda owner) reviewed 8/28/26

Great

Super

Maria (RAM owner) reviewed 8/27/26

Steve the owner was honest from the start. I received my truck the day he said he would have it ready and kept his word. My truck looks awesome .

Steven (RAM owner) reviewed 8/25/26

Carolyn (Kia owner) reviewed 8/24/26

You did an excellent job. We appreciate all your cooperation with us getting us back-and-forth and working as in as soon as you could. Thank you so much.

everyone, especially Steve, we’re very helpful workingaround all the problems without any problem. You did nice work.

Sarah (Ford owner) reviewed 8/24/26

It was very easy to work with Action Collision. They were able to give me an accurate estimate quickly and scheduled the repair at a convenient time.

Kristen was very easy to reach and answered all my questions.

Lynne (Jeep owner) reviewed 8/24/26

Your company is fantastic! The work was done quickly and the end result was amazing. It’s like the accident never happened. I loved getting the status updates about the work progressing on time and then the personal call when a part didn’t arrive as scheduled. It was a pleasure doing business with you

Jeremy (Honda owner) reviewed 8/20/26

They color matched my paint perfectly. The repair looks good. And finished on time. Thank you.

Anabel (Dodge owner) reviewed 8/17/26

Richard (GMC owner) reviewed 8/17/26

Britt (Toyota owner) reviewed 8/17/26

Toby (Chevrolet owner) reviewed 8/13/26

Great company honest fair and willing to go the extra mile. I had the misfortune of wrecking my classic car and these guys went the extra mile to get my baby back in time for a huge show.

Car looked great they completed work in great time but did leave overspray on motor and had several trim bolts and nuts that had been loose or stripped overall great guys to work with and being a classic is a challenge to get things perfect

Communication was awsome very easy to get in touch when i needed to

Kurt (Honda owner) reviewed 8/11/26

Great experience!! They were very friendly and handled everything very smoothly and did a fantastic job!

They did a great job and were really great to work with

Really great people

Edna (Jeep owner) reviewed 8/10/26

The repair was done so well it looks perfect. I’m very happy with it.

They were all very friendly.

Rhonda (Buick owner) reviewed 8/5/26

Everyone was very friendly

Ronald (GMC owner) reviewed 8/3/26

Daljeet (Kia owner) reviewed 7/30/26

You guys fixed my car in just a few hours, even though you were already booked. I’m really happy with your service.

Alex (Chevrolet owner) reviewed 7/20/26

Estimate process informative, completion date given, regular text updates, job done well, car cleaned inside and out. Very pleased.

Daniel (GMC owner) reviewed 7/20/26

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I-CAR and ASE are the two most recognized auto collision repair training and certification bodies in the auto body industry.

Action Collision Center

About Action Collision Center

Reviews (1,000)

871 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 4.5/5.0

Repair Quality - 4.0/5.0 -

Customer Service - 4.5/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?