Action Collision Center

4.9 (1,000reviews)
100%
2417 Port Sheldon St.,  Jenison,  MI  49428

In operation 40 years.

Collision Repair, Frame Work, Painting, Glass Replacement, Paintless Dent Removal

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,000)

Likely to Recommend

Repair Quality

I had thought the silver strip on the bumper would be new also.

Customer Service

It was my understanding that the silver strip would also be replaced

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

Your staff members kept me updated on the progress they were making with my vehicle. They explained everything to me in detail and gave me information I didn’t even know I needed. They were so friendly and suggested other businesses they work with regarding other auto related needs. I got my car back looking brand new! It’s like the accident never even happened.

Likely to Recommend

Repair Quality

My Jeep looks brand new again! You can’t even tell I was involved in an accident.

Customer Service

They sent me updates via text every step of the way. A few days before the work was completed they sent me a text stating the Jeep would be ready for pick up. It was great not having to call and check in with them. They were so helpful any time I had a question or concern, they had all the answers. They are the best in my book!

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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My Experience

Very pleased with the work they did. Very friendly people to deal with. No Bullshit, No hidden fees. It was GREAT!

Likely to Recommend

I would highly recommend

Repair Quality

Customer Service

I dealt with Steve and Kristin, both were great to deal with. Answered any questions or concerns I had.

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Repair Quality

Customer Service

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My Experience

My Experience

Likely to Recommend

Repair Quality

Kept me informed

Customer Service

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My Experience

Thank you for taking such good care of Shanel the Santa Fe :) this was a really scary situation but I’m glad I could come to you guys! You not only took well care of my car but of me too! Also the young woman at the front desk was really sweet and explained everything in easy to understand terms. Everyone did great! Thanks!

Likely to Recommend

I only say 8 because I’m hoping no one gets into an accident anytime soon, and for small repairs my partner actually works on cars :) but if anyone ever has something big they need fixed that he can’t do, this is the first place I’d recommend

Repair Quality

It’s like I never even got in an accident! Thank you for taking care of my Santa Fe. Everyone was very kind and understanding of my situation. Very glad that statefarm let me know about you guys!

Customer Service

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Repair Quality

Customer Service

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My Experience

Great job! Very helpful! Would recommend to anyone.

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Repair Quality

Everything went smoothly. Appreciate picking up and dropping off rental vehicle @ your location. Also appreciate your keeping me up-to-date on developments.

Customer Service

My Experience

From the beginning with getting a quote from Steve, who was extremely clear and described in detail what needed to be repaired and replaced, my husband and I felt we found the facility that would bring my car back to pristine condition. Kirsten was also a great communicator as we went through the process, making sure we understood what we could expect. Hands down, extremely happy with the results.

Likely to Recommend

Repair Quality

Customer Service

Great customer service. They did exactly what they said they were going to do.

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My Experience

Likely to Recommend

Repair Quality

It looks great!

Customer Service

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My Experience

Likely to Recommend

Repair Quality

Customer Service

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My Experience

Fast, thorough and personable service. They take the time to explain repairs (the what, how and why!) Worked extremely well with my insurance company, and got my vehicle done EARLY! 5 stars, 10/10, top notch experience.

Likely to Recommend

Repair Quality

From start to finish, excellent work. Quick, accurate and personable!

Customer Service

Everything was explained at the initial estimate, great communication throughout! Always updating and keeping me informed.

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Repair Quality

Customer Service

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