Active Autobody

4.9 (800reviews)
100%
1281 Forgewood Avenue,  Sunnyvale,  CA  94089
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In operation 24 years, 19 years at this location.

Active Auto Body is a family-owned and operated business since 2002. Our staff includes outstanding technicians with I-CAR training and certification, many with over 20 years experience in the industry.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Polestar
Ram
Tesla
Call
Email

Reviews (800)

Customers say
Overall Customer Satisfaction
Customers consistently praised Active Auto Body for its exceptional service quality, with many highlighting the team's professionalism, friendliness, and willingness to go above and beyond. Repair work was frequently described as flawless, with vehicles often returned cleaner than when dropped off. Timely delivery and proactive communication throughout the repair process were also widely appreciated. Several customers noted they had returned or referred others based on their positive experiences. A few customers mentioned minor concerns such as delays, a loose heat protector, a misaligned window, and an improperly reinstalled back seat, reflecting areas where customers felt improvements could be made.
AI-Generated from reviews written in the last 12 months
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"... replacing my rear bumper and taillight. They also went the extra mile and detailed the car and charged the battery. This kind of customer service is rare ..." Read more
"Stunning attention to detail and great customer experience throughout. I already recommended a neighbor last ..." Read more
"Active Autobody does an amazing job, from top to bottom!! If you are looking for an Autobody shop that will ..." Read more
"Exceeded expectations. They cleaned the car inside and out after the bumper repair. Very nice to pick up after ..." Read more
"Staff was superior in service and performance! So lucky to have found you!!"
"... we needed the car ready for an upcoming road trip. Active Autobody came through for us and got our car back to us with plenty of time to spare. We are so grateful!!" Read more
"Quality of work was excellent and on time. All communication was very clear and all the staff are extremely friendly ..." Read more
"i was told my car would be ready in 3 days and my car was ready in 3 days and a n excellent job was done. Great work"
"Just a great place. Fit my car into their schedule quickly and done a day earlier than promised."
"Great service, professional staff, great turnaround, and fair price!"
"Quality of work was excellent and on time. All communication was very clear and all the staff are extremely friendly and helpful."
"Great communication always kept me up to date on the repairs"
"Great communication on repair status and the completion of the repairs! Interactions with all staff were ..." Read more
"Absolutely the best at keeping me informed of the status of the work and the insurance payment"
"Didn't hear from you until I called on Friday, then it was ...we were just about to call you."

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

very responsive and on time. thank you Javier

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

100% recomend

Repair Quality

Professional team

Customer Service

Perfect service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great service, I was mostly concerned about a major coffee spill in the interior that happened due to the accident and they took care of it for me with a detailer and liner replacements. Really fast as well.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Active Auto body Completely trustfully Auto repair center.

Repair Quality

Active Auto Body is perfect car repair center in Sunnyvale.The staff are friendly and responsible.I highly recommend "Active Auto Body" at 1281 forgewood Ave,Sunnyvale.

Customer Service

First of all I met truck drive name " Speedy Bumper Repair"he took my $2400.he was totally scam.everyone don't believe "Speedy Bumper Repair"which is truck.after that i choose Active Auto Body.I highly recommend Active Auto Body.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Car came back look as good as ever!

Customer Service

They frequently gave me updates and we’re on schedule about everything

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Pedro did awesome job

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Thank you for fixing my car.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Service was wonderful; from the front desk to Joe and then the quality of repairs/replacement. My car looks like it never got damaged in the first place. Joe was wonderful in communicating every step of the way with me and the liable insurance. Voicemails were left and call-backs were promptly answered. Office also has cold water, free snacks, and extremely clean!

Customer Service

Would recommend Active to anyone. Especially the Lawrence expressway Sunnyvale location!!!

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Professional and courteous

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

The car looks better than before the accident! Thank you Active for doing such a terrific job.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Active did a great job on my Tesla. Joe went out of his way to make sure I’m Satisfied

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

We have worked with Active Autobody in the past, and we will continue referring others to the shop as their work and customer service is “top notch”!!

Repair Quality

Active Autobody does an amazing job, from top to bottom!! If you are looking for an Autobody shop that will over deliver, you have found the right place!!

Customer Service

The staff will do whatever they can to make your needs met and have you leaving with a very positive experience!

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

We specifically requested to come here again from our insurance since they initially recommended a different place to us.

Repair Quality

Quality of work was excellent and on time. All communication was very clear and all the staff are extremely friendly and helpful.

Customer Service

Everyone is knowledgable, friendly and helpful.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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