CARSTAR Espana's San Jose

4.9 (1,229reviews)
100%
470 E. Brokaw Rd.,  San Jose,  CA  95112
Bot
Shop AssistantSparkles

Carstar Espana's San Jose Auto Body Repair Shop ia a family owned auto repair business that has been since 1990. Our goal as a shop is to provide high quality repairs and great customer service to each one of out customers. We provide a high level on communication throughout the repair process this includes text, email messaging and calls with our customers. Carstar Espana's has been repairing vehicles for more than 30 years. Our shop center is know for it's expertise, honesty and great customer service and quality on repairs. Here at Carstar Espana's, we have a team of certified professionals committed to deliver superior quality and service to all of our customers. As off today it takes a highly qualified shop to properly repair vehicles. Carstar Espana's qualifies for the participation in certified programs to place our customers needs and safety at the highest level. As a valuable shop we commit to customer satisfaction and ensure we meet customer expectations.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Ford
GM
GM Electric Vehicles
Honda
I-Car
Scion
Toyota

Reviews (1,229)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional service quality, with many noting repairs that make vehicles look brand new and professional workmanship. Communication stands out as a major strength, with customers appreciating daily text updates, timely phone calls, and staff who explain processes clearly. The team is frequently described as friendly, professional, and accommodating. Timeliness receives positive feedback, with many vehicles completed ahead of schedule or on promised dates. Customers value the thorough cleaning and detailing provided, often receiving vehicles cleaner than when dropped off. The shop earns strong recommendations, with many customers stating they would return and refer family and friends.
Select to learn more
"This place is amazing they made my car look like new , I had a bumper replaced they even fixed some other ..." Read more
"The quality of the repairs is outstanding, and they even cleaned and detailed my car. They ..." Read more
"Just amazing work. Forgot that I was rear ended. Could t tell the difference."
"Very very good my car looks better than when i first got it"
"... throughout the process was clear and consistent. The vehicle came back in great condition, and we were very satisfied with the quality of the ..." Read more
"The vehicle was ready earlier than expected."
"Was done faster than I thought."
"Originally it was estimated to take 7-10 business days but it only took 4 days for it to be completed."
"My car was complete is 4.5 days. Which is great service"
"Another thing I appreciated was that the repair was completed earlier than expected, which was a pleasant surprise. Overall, their communication, ..." Read more
"The email updates was a game changer."
"What I appreciated the most was the consistency of communication via email, calls, and text. In terms of the shop itself, from start to finish ..." Read more
"Communication was amazing throughout the whole process. Even when delays happened during repair process, ..." Read more
"Communication was great. They called me if anything required my attention and I was sent a daily update through text."
"They sent me text messages every step of the way."

Likely to Recommend

Highly recommend

Repair Quality

Very fast fixing my truck . Looks great and I like you went beyond the damage to make sure the paint blended in.

Customer Service

Very nice.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I would like a quote for other repairs

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Absolutely!

Repair Quality

My car looks great. I was heartbroken when it was vandalized and Carstar has it looking like new. Many thanks!

Customer Service

Everyone was personable and professional. Carstar maintains a courteous and friendly atmosphere.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Great communication

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Incredible job!

Likely to Recommend

Repair Quality

Wonderful Rapid Service

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Besides getting the part really late service was good

Likely to Recommend

Will always recommend CARSTAR for all repairs.

Repair Quality

Awesome repair job, car looks new, I’m more than a satisfied customer. Turnaround time to get your car back from shop was also as promised. Only take your car repairs to CARSTAR…. Great service 👍🏽.

Customer Service

Answered all questions promptly, great customer service 👍🏽

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Great customer service! I would definitely recommend this place to family and friends. Keep up the good work :-)

Returned Clean

Likely to Recommend

Excellent service from start to finish. They repaired my dent, fixed my door lock, and the paint matched perfectly. The team was friendly, kept me updated, and handled everything with my insurance, making the process stress-free. I highly recommend CARSTAR España’s!

Repair Quality

Excellent repair quality! My vehicle looks as good as new. The team did an amazing job repairing the damage, matching the paint perfectly, and fixing everything with great attention to detail. They kept me updated throughout the process, were professional and friendly, and made the entire experience easy and stress-free. I highly recommend CARSTAR España to anyone needing quality repairs.

Customer Service

The customer service was outstanding. Everyone was friendly, professional, and kept me informed throughout the entire repair process. They answered all of my questions, worked directly with my insurance, and made everything as easy and stress-free as possible. I truly appreciated their communication and excellent service.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My car is as good as new and the service was very fast and prompt!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Thank you for all your hard work! I love the paint job. Great customer service at this shop. Highly recommended.

Customer Service

Great customer service from everyone here at this shop. Thank you

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean