CARSTAR Espana's San Jose

4.9 (1,264reviews)

99%

(408) 453-9875

470 E. Brokaw Rd., San Jose, CA 95112

99%

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470 E. Brokaw Rd.
San Jose, CA 95112

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About CARSTAR Espana's San Jose

See Photos

470 E. Brokaw Rd.
San Jose, CA 95112

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

Carstar Espana's San Jose Auto Body Repair Shop ia a family owned auto repair business that has been since 1990. Our goal as a shop is to provide high quality repairs and great customer service to each one of out customers. We provide a high level on communication throughout the repair process this includes text, email messaging and calls with our customers. Carstar Espana's has been repairing vehicles for more than 30 years. Our shop center is know for it's expertise, honesty and great customer service and quality on repairs. Here at Carstar Espana's, we have a team of certified professionals committed to deliver superior quality and service to all of our customers. As off today it takes a highly qualified shop to properly repair vehicles. Carstar Espana's qualifies for the participation in certified programs to place our customers needs and safety at the highest level. As a valuable shop we commit to customer satisfaction and ensure we meet customer expectations.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Acura

Ford

GM Basic

GM Electric Vehicles

Honda

I-Car

Scion

Toyota

Call

Website

Reviews (1,264)

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Newest
Rating

1,264 Customers Rated

5 Stars

77.9% Complete

(985)
4 Stars

13.8% Complete

(175)
3 Stars

2.7% Complete

(34)
2 Stars

2% Complete

(25)
1 Star

0.6% Complete

(7)
< 1 Star

3% Complete

(38)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new after service. The team received high marks for professionalism, friendliness, and thorough explanations of the repair process. Communication was a standout strength, with customers appreciating regular updates via text, email, phone calls, and an online portal throughout the repair journey. Timeliness was also frequently highlighted, with numerous customers noting their vehicles were completed on time or even ahead of schedule. A few customers mentioned minor improvement areas such as better night drop-off signage, occasional delays in readiness confirmations, and ensuring all items on the preparation checklist are completed before notifying customers for pickup - all noted directly from customer comments.

Select to learn more

Service Quality
Timeliness
Communication

"The quality of the repairs is outstanding, and they even cleaned and detailed my car. They also painted my ..." Read more

"Awesome repair job, car looks new, Im more than a satisfied customer. Turnaround time to get your car back from ..." Read more

"This place is amazing they made my car look like new , I had a bumper replaced they even fixed some other things that were loose. ..." Read more

"... repair quality! My vehicle looks as good as new. The team did an amazing job repairing the damage, matching the paint perfectly, and fixing everything with great ..." Read more

"... throughout the process was clear and consistent. The vehicle came back in great condition, and we were very satisfied with the quality of the work. Highly recommend ..." Read more

"The turnaround time was better than promised."

"Originally it was estimated to take 7-10 business days but it only took 4 days for it to be completed."

"... Even when delays happened during repair process, car was done exactly when the initial estimate was given to me. Would absolutely recommend coming here." Read more

"Quick turnaround. Recieved quicker than expected. Smooth transaction"

"Another thing I appreciated was that the repair was completed earlier than expected, which was a pleasant surprise. Overall, their communication, ..." Read more

"Communication was amazing throughout the whole process. Even when delays happened during repair process, ..." Read more

"The customer service was outstanding. Everyone was friendly, professional, and kept me informed throughout the entire repair process. They answered ..." Read more

"The email updates was a game changer."

"Communication both via email and phone was timely and efficient."

"Services were very promt, sending us updates about repairs via text messages were appreciated. Thank you"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"The quality of the repairs is outstanding, and they even cleaned and detailed my car. They also painted my ..." Read more

"Awesome repair job, car looks new, Im more than a satisfied customer. Turnaround time to get your car back from ..." Read more

"This place is amazing they made my car look like new , I had a bumper replaced they even fixed some other things that were loose. ..." Read more

"... repair quality! My vehicle looks as good as new. The team did an amazing job repairing the damage, matching the paint perfectly, and fixing everything with great ..." Read more

"... throughout the process was clear and consistent. The vehicle came back in great condition, and we were very satisfied with the quality of the work. Highly recommend ..." Read more

"The turnaround time was better than promised."

"Originally it was estimated to take 7-10 business days but it only took 4 days for it to be completed."

"... Even when delays happened during repair process, car was done exactly when the initial estimate was given to me. Would absolutely recommend coming here." Read more

"Quick turnaround. Recieved quicker than expected. Smooth transaction"

"Another thing I appreciated was that the repair was completed earlier than expected, which was a pleasant surprise. Overall, their communication, ..." Read more

"Communication was amazing throughout the whole process. Even when delays happened during repair process, ..." Read more

"The customer service was outstanding. Everyone was friendly, professional, and kept me informed throughout the entire repair process. They answered ..." Read more

"The email updates was a game changer."

"Communication both via email and phone was timely and efficient."

"Services were very promt, sending us updates about repairs via text messages were appreciated. Thank you"

Emeterio (Honda owner) reviewed 9/24/26

Great job

Jayme (Chevrolet owner) reviewed 9/22/26

Kyle (Toyota owner) reviewed 9/22/26

They did a great job.

They did a great job with my car. The door that was damaged looks new. Very good customer service from the office staff, and they kept me informed about the status of my car. They also washed and did some detailing on my car before returning it to me.

Very good in office and on the phone and by text.

Angelina (Toyota owner) reviewed 9/21/26

Dennis (Honda owner) reviewed 9/17/26

Margie (Honda owner) reviewed 9/17/26

Yes we will recommend this place to everyone we know

Very satisfied with the repairs and the paint job

They were very informative explained everything to us

Toolika (Honda owner) reviewed 9/17/26

Thankyou for repairing my car.

Claudia (Chevrolet owner) reviewed 9/17/26

Always great it’s the fifth time one of our family car has been taken with them and never disappoints

Great customer service

Dung (Acura owner) reviewed 9/15/26

Zihan (Toyota owner) reviewed 9/14/26

Walter (Chevrolet owner) reviewed 9/14/26

I would totally refer your shop to other people I know.

I am totally satisfied with the service and repairs.

Customer service was great I was kept very well informed along the whole process

Jose (Toyota owner) reviewed 9/7/26

Professional, prompt, and courteous service. The repair was completed quickly. I am so impressed with Carstar. Thank you.

Teresa (Hyundai owner) reviewed 9/7/26

Mariah (Honda owner) reviewed 9/7/26

Would recommend

Car was new when they were done with it. Excellent work I would highly recommend getting your cars done here.

Super helpful and kept me update along the way

Steve (Toyota owner) reviewed 9/2/26

The car looks great

Everyone was very nice and professional

Milton (Toyota owner) reviewed 8/31/26

Joaquim (Subaru owner) reviewed 8/31/26

I’m very happy with the work done on my car and the way I was treated

Excellent work and and workers

Excellent customer service

Jessica (Toyota owner) reviewed 8/31/26

Anonymous (BMW owner) reviewed 8/27/26

Overall, the work was great. I am dissatisfied because I reported damage to the inside arm rest of my car. I was offered to buy the a replacement part out of my pocket to be replaced at no cost. I'm not happy with this proposal.

Cheng (Lexus owner) reviewed 8/25/26

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You should always ask your auto body shop if they offer a warranty on their repairs.

CARSTAR Espana's San Jose

Get an AI powered repair cost prediction

Schedule an estimate appointment

About CARSTAR Espana's San Jose

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (1,264)

1,264 Customers Rated

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0