CARSTAR Espana's San Jose

4.9 (1,238reviews)

100%

(408) 453-9875

470 E. Brokaw Rd., San Jose, CA 95112

100%

See Photos

470 E. Brokaw Rd.
San Jose, CA 95112

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About CARSTAR Espana's San Jose

See Photos

470 E. Brokaw Rd.
San Jose, CA 95112

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

Carstar Espana's San Jose Auto Body Repair Shop ia a family owned auto repair business that has been since 1990. Our goal as a shop is to provide high quality repairs and great customer service to each one of out customers. We provide a high level on communication throughout the repair process this includes text, email messaging and calls with our customers. Carstar Espana's has been repairing vehicles for more than 30 years. Our shop center is know for it's expertise, honesty and great customer service and quality on repairs. Here at Carstar Espana's, we have a team of certified professionals committed to deliver superior quality and service to all of our customers. As off today it takes a highly qualified shop to properly repair vehicles. Carstar Espana's qualifies for the participation in certified programs to place our customers needs and safety at the highest level. As a valuable shop we commit to customer satisfaction and ensure we meet customer expectations.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Acura

Ford

GM Electric Vehicles

Honda

I-Car

Scion

Toyota

Call

Website

Reviews (1,238)

Sort By:
Newest
Rating

1,238 Customers Rated

5 Stars

77.9% Complete

(965)
4 Stars

13.7% Complete

(170)
3 Stars

2.7% Complete

(34)
2 Stars

2% Complete

(25)
1 Star

0.6% Complete

(7)
< 1 Star

3% Complete

(37)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new after service. The team received high marks for professionalism, friendliness, and clear communication throughout the repair process, including daily text and email updates that customers found especially valuable. Timeliness was frequently highlighted, with numerous vehicles completed on or ahead of schedule. Customers appreciated the transparency around any delays, noting they were proactively informed. A few customers mentioned minor issues such as incomplete readiness at pickup or slight delays, but these were generally resolved promptly and did not overshadow the overall positive experience. The shop is widely recommended by its customers for quality, care, and a smooth, stress-free repair process.

Select to learn more

Service Quality
Timeliness
Communication

"The quality of the repairs is outstanding, and they even cleaned and detailed my car. They also painted my ..." Read more

"Awesome repair job, car looks new, Im more than a satisfied customer. Turnaround time to get your car back from ..." Read more

"This place is amazing they made my car look like new , I had a bumper replaced they even fixed some other things that were loose. ..." Read more

"Excellent repair quality! My vehicle looks as good as new. The team did an amazing job repairing the damage, matching the paint perfectly, ..." Read more

"... throughout the process was clear and consistent. The vehicle came back in great condition, and we were very satisfied with the quality of the work. Highly recommend ..." Read more

"The turnaround time was better than promised."

"Originally it was estimated to take 7-10 business days but it only took 4 days for it to be completed."

"Another thing I appreciated was that the repair was completed earlier than expected, which was a pleasant surprise. Overall, their communication, ..." Read more

"Vehicle was ready on time they did a great job"

"Car was ready 1 day after original estimated date - I was notified ahead of time of the delay. Car was subsequently ready on updated date"

"Communication was amazing throughout the whole process. Even when delays happened during repair process, ..." Read more

"Excellent service! They kept me informed every step of the way, handled my insurance, and did an amazing job on the repairs and paint. ..." Read more

"Communication both via email and phone was timely and efficient."

"Quick and efficient service. Appreciate the email updates on the status of my car. Convenient location and easy access for my rental ..." Read more

"What I appreciated the most was the consistency of communication via email, calls, and text. In terms of the shop itself, from start to finish ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"The quality of the repairs is outstanding, and they even cleaned and detailed my car. They also painted my ..." Read more

"Awesome repair job, car looks new, Im more than a satisfied customer. Turnaround time to get your car back from ..." Read more

"This place is amazing they made my car look like new , I had a bumper replaced they even fixed some other things that were loose. ..." Read more

"Excellent repair quality! My vehicle looks as good as new. The team did an amazing job repairing the damage, matching the paint perfectly, ..." Read more

"... throughout the process was clear and consistent. The vehicle came back in great condition, and we were very satisfied with the quality of the work. Highly recommend ..." Read more

"The turnaround time was better than promised."

"Originally it was estimated to take 7-10 business days but it only took 4 days for it to be completed."

"Another thing I appreciated was that the repair was completed earlier than expected, which was a pleasant surprise. Overall, their communication, ..." Read more

"Vehicle was ready on time they did a great job"

"Car was ready 1 day after original estimated date - I was notified ahead of time of the delay. Car was subsequently ready on updated date"

"Communication was amazing throughout the whole process. Even when delays happened during repair process, ..." Read more

"Excellent service! They kept me informed every step of the way, handled my insurance, and did an amazing job on the repairs and paint. ..." Read more

"Communication both via email and phone was timely and efficient."

"Quick and efficient service. Appreciate the email updates on the status of my car. Convenient location and easy access for my rental ..." Read more

"What I appreciated the most was the consistency of communication via email, calls, and text. In terms of the shop itself, from start to finish ..." Read more

Maria (Dodge owner) reviewed 8/10/26

Kesor (Ford owner) reviewed 8/10/26

Keith (Volkswagen owner) reviewed 8/10/26

Repair done more quickly than expected. Car washed prior to return. Customer service was excellent.

Excellent. Friendly and helpful.

Fernando (Honda owner) reviewed 8/7/26

Very professional, courteous, and very transparent with all the information

Excellent

Sihao (Toyota owner) reviewed 8/5/26

Melissa (Acura owner) reviewed 8/4/26

The team sod a wonderful job with my vehicle’s repairs. Ezekiel and Maribel were amazing and took great care of me as a customer.

Again, Maribel and Ezekiel provided h great customer service!!

Mao (Toyota owner) reviewed 8/3/26

James (Toyota owner) reviewed 8/2/26

Had some issues with trying to phone in

No contact

Anicia (Honda owner) reviewed 8/2/26

Lynette (RAM owner) reviewed 7/31/26

Highly recommend

Very fast fixing my truck . Looks great and I like you went beyond the damage to make sure the paint blended in.

Very nice.

Jeff (Ford owner) reviewed 7/31/26

Sylvia (Toyota owner) reviewed 7/28/26

I would like a quote for other repairs

Laura (Toyota owner) reviewed 7/27/26

Eugene (BMW owner) reviewed 7/23/26

Barbara (Toyota owner) reviewed 7/22/26

Absolutely!

My car looks great. I was heartbroken when it was vandalized and Carstar has it looking like new. Many thanks!

Everyone was personable and professional. Carstar maintains a courteous and friendly atmosphere.

Mike (RAM owner) reviewed 7/20/26

Great communication

Theodore (Hyundai owner) reviewed 7/20/26

Incredible job!

George (Toyota owner) reviewed 7/20/26

Wonderful Rapid Service

Tuoi (Toyota owner) reviewed 7/20/26

Parvin (Buick owner) reviewed 7/18/26

Besides getting the part really late service was good

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Oftentimes, an auto body shop will need to remove exterior parts from your vehicle in order to identify hidden structural damage below the surface. Doing this as part of the estimating process helps ensure you get the most accurate estimate.

CARSTAR Espana's San Jose

Get an AI powered repair cost prediction

Schedule an estimate appointment

About CARSTAR Espana's San Jose

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (1,238)

1,238 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0