Fix Auto San Jose

4.7 (4,375reviews)
94%
250 East Brokaw Road,  San Jose,  CA  95112
Bot
Shop AssistantSparkles

In operation 34 years, 32 years at this location.

Fix Auto San Jose is a family owned and operated body shop that was founded in 1992. We are experts in collision repair and accept all makes and models. Our body shop in San Jose guarantees your cars body repair for life, through our limited-lifetime warranty. Being part of Fix Auto’s network of body shops, we have established a reputation respected by every insurance company. If you reside in San Jose or surrounding communities, call or visit our collision center in San Jose for a free estimate for any accident or auto body repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,375)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repairs that leave vehicles looking brand new, often exceeding expectations. The professionalism, friendliness, and attentiveness of the front desk and repair staff are frequently highlighted, with many noting they felt valued and well-informed throughout the process. Timeliness is a strong point, with numerous customers reporting repairs completed ahead of schedule. Convenient amenities such as on-site rental car coordination and complimentary vehicle cleaning added to the positive experience. A few customers noted areas for improvement, including inconsistent communication during the repair process and occasional delays, as mentioned directly in their feedback. Overall, the vast majority of customers express high satisfaction and enthusiastically recommend the shop to friends and family.
Select to learn more
"Very professional. Very high quality. Reasonable price. Very fast estimate. Shorter time for repairs than ..." Read more
"... establishment three times in the past five years and theyve always provided high quality body work, while meeting the promised completion date. The front office treats every customer with respect ..." Read more
"... met with inconsistent information. Upon inspection, the quality of repairs failed to meet professional standards. This experience has caused unnecessary inconvenience ..." Read more

Likely to Recommend

Repair Quality

The guys and gals at fix auto went above and beyond. Not only did they take care of me when I couldn’t come by the day my truck was ready, they also gave my truck a wash down and some tlc on the interior. Thank you!!

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great customer service. Good repairs.

Customer Service

My Experience

Did an amazing job with the paint work

Likely to Recommend

Repair Quality

Customer Service

My Experience

Staff was very courteous and informative. I will recommend fix 100%.

My Experience

Thank you for keep me updated every day

My Experience

I had an excellent experience with Fix Auto San Jose yesterday. Everyone was incredibly friendly, professional, and helpful throughout the entire process. The two ladies at the front desk and Nicholas were warm and welcoming. The installation work was done very professionally, and Nicholas was extremely responsive, easy to communicate with, and handled everything quickly and professionally, which I really appreciated. Overall, the service was excellent from start to finish. I would absolutely recommend Fix Auto San Jose to all my friends and family, and I will definitely come back here for any future automotive repairs or services. Thank you to the entire team for such a great experience!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I brought the car to Fix Auto San Jose for repair. I received the mail when the car was ready to pick up. I received a call from the staff Victoria to let me know that the car had not passed her quality check. She would request the additional work before the car was picked up. Although I could not pick up the as the original schedule, I fully appreciated her professionalism for the customer satisfaction. I'm satisfied with the repair experience overall.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Friendly and professional staff, great service

Customer Service

Great!

My Experience

Thank you very much for extraordinary professional work!!

Likely to Recommend

Repair Quality

Very professional. Fast, kind and extraordinary work!!

Customer Service

Likely to Recommend

Absolutely. I would love to refer anyone who wants quality work done in timely manner.

Repair Quality

Looks like new!

Customer Service

Very friendly and courteous.

Likely to Recommend

I'd like to use this shop and recommend it to my friends

Repair Quality

kind explanation about the repair process.

Customer Service

kind explanation about the repair process.

Likely to Recommend

Repair Quality

Super fast service, very friendly! Thank you. For fixing my car!

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Good customer serivce, great recommendation on how to go about the fix, time taken and being ready on time.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

It’s fast easy

Likely to Recommend

Repair Quality

fast and easy.

Customer Service