CARSTAR Campbell

4.9 (356reviews)
98%
925 S MCGLINCY LN,  Campbell,  CA  95008
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Shop AssistantSparkles

In operation 3 years.

At CARSTAR Campbell, we provide the highest quality auto body repair. We offer 24/7 accident support and towing assistance to get you back on the road quickly. Our collision center in Campbell, CA provides dent repair, dent removal, storm damage repair and other services. We repair all makes and models, work with most insurance companies and offer a nationwide warranty.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (356)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, with many highlighting repairs that left vehicles looking brand new. The team demonstrated exceptional professionalism in handling insurance coordination and rental car arrangements. Communication was a standout strength, with customers appreciating daily text updates throughout the repair process. Timeliness was well-regarded, with several vehicles completed ahead of schedule. A few customers noted occasional delays due to parts availability or paint corrections, though these were handled proactively. Overall, customers expressed high satisfaction and willingness to recommend the shop to friends and family.
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"Car came back practically as new, very satisfied with the work and the hospitality."
"I received first-class service and was well taken care of throughout the entire repair process."
"Repair appears flawless."
"... promptly and the communication was excellent. Im very happy with the quality of the repair and the service I received." Read more
"They did a terrific job repairing the front end damage to my car. The status updates as the car went through ..." Read more
"Great communication throughout the entire process!"
"Communication was poor and spotty and inconsistent. Unable to make requests due to inability to reach ..." Read more
"... CARSTAR. The staff was professional, friendly, and kept me updated throughout the repair process. Everything was handled promptly and the communication was excellent. ..." Read more
"The work was excellent and highly informative, with clear daily progress updates. Im pleasantly surprised by how affordable the repair ..." Read more

My Experience

Very pleasant experience throughout the entire repair process. Frequent updates on my car’s status were very appreciated. Best experience I’ve had with a body shop! Would definitely recommend to others.

Likely to Recommend

Repair Quality

Took longer then expected but not your fault.

Customer Service

Very helpful

Returned Clean

My Experience

Kayla is amazing!!! Went above expectations for excellent customer service!! Nice waiting area and coordination with an insurance and rental car. Very grateful!!

Likely to Recommend

Repair Quality

Kayla and team were fantastic!!! Highly recommend!!

Customer Service

Returned Clean

Likely to Recommend

I was very happy with everything

Repair Quality

Very satisfied with my experience at CARSTAR. The staff was professional, friendly, and kept me updated throughout the repair process. Everything was handled promptly and the communication was excellent. I’m very happy with the quality of the repair and the service I received.

Customer Service

The customer service representative who helped me was wonderful. She was friendly, professional, and kept me updated throughout the entire process. I really appreciated her communication and how helpful she was.

Returned Clean

Likely to Recommend

Repair Quality

Simple and effective system

Customer Service

Efficient and friendly

Returned Clean

My Experience

De principio a fin todo el proceso fue excelente, buen trato y trabajo profesional siempre manteniéndose al tanto del.preogeeso de la reparación, supe de usteses atrás vez de su comercial en radio y como dicen en el comercial mi auto quedo como nuevo, gracias a cada una de las personas que repararon mi automóvil, gracias Kayla y gracias Miguel España. Y a todo su equipo de trabajo

Likely to Recommend

Repair Quality

Todo el proceso estuvo muy bien de principio a fin, la sañorita Kayla nos mantuvo al tanto de la reparación y el dia que el carro estaba listo, la verdad quedo muy bien mi auto, gracias a todo el personal que trabajó en el para que fuera asi.

Customer Service

Returned Clean

My Experience

Well done Team car was finished sooner then predicted. Job looked like new. Receptionist was a very good communicater

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Kayla was amazing and wonderfully communicative!

Customer Service

Returned Clean

My Experience

Nothing but good things to say about your team. Kayla was friendly, courteous, knowledgeable and kept me informed daily about the progress of the repairs to my car. She made my mishap manageable for me. Thank you 😊

Likely to Recommend

Most definitely

Repair Quality

Customer Service

Returned Clean

My Experience

I received timely notifications about the process of my car repair. I was always helped and treated with respect

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Everything was great from start to finish to finish. Kyla is an employee who is what I wish everyone I employed over the last 50+ had been; a gem you should cherish and reward.

Customer Service

Returned Clean

Likely to Recommend

I would recommend they obtain a quote from CarStar.

Repair Quality

Repair appears flawless.

Customer Service

Kayla was professional and kept me posted on repair status/completion.

Returned Clean

My Experience

My car looks great! Kayla was very easy to work with and kept me well informed on the progress. Will definitely recommend Carstar Campbell

Likely to Recommend

Repair Quality

Great service. Very happy with how my car looks. They also got me a great price on a new headlight

Customer Service

Kayla was great to interact with. Kept me fully informed

Returned Clean

My Experience

Carstar did a good job on my car. Agent Kayla was very friendly and professional. She was enthusiastic and very knowledgeable.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Very helpful

Returned Clean

My Experience

Looks brand spanking new, great work! Also Kayla was great to work with for scheduling and estimating.

Likely to Recommend

Repair Quality

Excellent work, just like new. It was an easy process working with Kayla she really helped us by walking us through the steps getting out truck repaired

Customer Service

Returned Clean

My Experience

My Experience

Good customer service from the lady who handled the case.

Likely to Recommend

Repair Quality

Kayla was very helpful.

Customer Service

Kayla was helpful.

Returned Clean