Look Auto Body, LLC

4.8 (1,465reviews)
97%
60 E Sunnyoaks Ave. #7,  Campbell,  CA  95008

In operation 16 years, 14 years at this location.

We've been repairing vehicles for more than 9 years. Our collision center is known for its expertise, honesty, and stellar service. Here at Look Auto Body, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to ensure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the South Bay area.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 9:00 am - 6:00 pm
Tue 9:00 am - 6:00 pm
Wed 9:00 am - 6:00 pm
Thu 9:00 am - 6:00 pm
Fri 9:00 am - 6:00 pm
Sat 9:00 am - 1:00 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Nissan
Ram

Reviews (1,465)

Customers say
Overall Customer Satisfaction
Customers consistently praise Look Auto Body for exceptional service quality, with many highlighting the professional and courteous staff who go above and beyond expectations. The shop receives high marks for excellent communication throughout the repair process, with regular updates via text and phone calls keeping customers well-informed. Timeliness is a standout strength, with numerous repairs completed ahead of schedule and efficient turnaround times. Customers frequently mention that their vehicles look brand new after repairs, with high-quality workmanship and attention to detail. The rental car coordination and additional services like car washing and interior cleaning are particularly appreciated. While most experiences are overwhelmingly positive, a few customers noted minor communication delays or part availability issues, though these were generally resolved satisfactorily.
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"The repair was excellent. The car looks great, all problems were fixed promptly. Rental car was good and delivered directly to the ..." Read more
"... finish early. I was amazed with the quick turnaround. The repair was outstanding work. The finished car looks amazing like brand new. Im very happy and satisfied with Look Auto Body. ..." Read more
"... the car looking like new—better than I expected. The quality of the bodywork was excellent, and they clearly take pride in what they do. I especially appreciated how smooth and stress-free ..." Read more
"Wonderful staff that truly cares about their customers. My car looks brand new and youd never had known that there was damage to my vehicle! So happy with Look auto body! Thank ..." Read more
"Exceptional customer service and they did an amazing job on my vehicle. Cant even tell it was damaged!"
"The repair was done a day earlier the planned day."
"The car repair estimated 4 days to finish. In just two days, Look Auto Body was able to finish early. I was amazed with the quick turnaround."
"The repair was completed earlier than expected."
"Ahead of schedule"
"Perfect service, finished earlier than estimated and very convenient"
"The body shop kept me constantly informed about the progress of work. CSAA sent me all related documents the same day ..." Read more
"Appreciated the daily texts during the entire process."
"... of the process to the end was helpful & courteous. They were very clear in their communication & answered all my questions. I appreciate the excellent customer service I received ..." Read more

My Experience

My Experience

Look Auto Body was very pleasant to deal with and they are perfect in every ways. They are very professional, and their quality of workmanship is excellent. “Mario I.” was my estimator and he is extremely knowledgeable, courteous, professional and well seasoned expert In auto collision. He gave me a honest quote with a very well managed timetable to get my vehicle repaired. My vehicle had minor front end collision damage and it was repaired within 4 days. The vehicle came back as new and the quality of the repair was excellent and perfect. Mario sent me an email update daily through out the process on the status of the repair. The whole experience with Look Auto Body was exceptional and perfect. I am very happy to have my vehicle repaired by them. Thank you

My Experience

Vivi and the whole team are amazing! So professional and did quality work.

Likely to Recommend

Repair Quality

Customer Service

Great service, vivi and the whole team was so professional and great to work with!

My Experience

Team is very professional and did great work. Kept me up to date throughout the whole process.

My Experience

Workmanship on body repair was stellar. I appreciate the wash and shine done before delivery. Car looked great. Mario did a stellar job on updating me as the job progressed. Thank you!

Likely to Recommend

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Customer Service

Great job. Car looked new when I picked it up. Thanks for the referral!

My Experience

I had never heard of Look Auto prior until I had a minor accident, and found them via my insurance company. I am grateful to have discovered them, and can’t say enough about how professional and efficient the Look Auto body team is. Starting with Vivi during check-in, my expectations were exceeded, and they even coordinated my rental car, pick up and drop off. When it came time to pick up my newly repaired car, it looked brand new, and was even washed inside and out. I would highly recommend Look Auto.

My Experience

From the estimator Mario to the front desk workers, their crew been cool, helpful and communicative regarding my car. And the time of repairs, was done within the time given. It was also fortunate that their location was nearby where I live along with the car rental service. So it made things more easier to get done.

Likely to Recommend

Repair Quality

Customer Service

At 1st, there was a delay in getting the part ordered but afterwards things proceeded smoothly. The estimator assured me of the timing it would be ready and he held up his end. He knows his workers or the labor well enough to tell the time frame in order to be ready. So it was cool and they cleaned the interior and outside of my car as well. Added plus to work being done. So, thanks to everyone again

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Customer Service

My Experience

The quality of the work was great and it looks like new after the repair. Bonus points for delivering the car washed.

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My Experience

Thank you so much for repairing my car. It looks fantastic! Everyone was very professional and kind.

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Great job

My Experience

My Experience

Had a bumper repair done. It was quick and perfectly matched to the existing body.

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Repair Quality

Customer Service

Nicely done

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Repair Quality

At one week out, satisfied. Cleaned vehicle as well, would Not know it had been worked on

Customer Service

Getting a key part from Kia took a long timw

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Repair Quality

I just wish the back of the car was painted

Customer Service

My Experience

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Customer Service