Look Auto Body, LLC

4.9 (1,512reviews)
97%
60 E Sunnyoaks Ave. #7,  Campbell,  CA  95008

In operation 16 years, 14 years at this location.

We've been repairing vehicles for more than 9 years. Our collision center is known for its expertise, honesty, and stellar service. Here at Look Auto Body, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to ensure that your vehicle comes back to you looking like new. When it comes to comprehensive collision services, we are proud to be the preferred choice of drivers in the South Bay area.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 9:00 am - 6:00 pm
Tue 9:00 am - 6:00 pm
Wed 9:00 am - 6:00 pm
Thu 9:00 am - 6:00 pm
Fri 9:00 am - 6:00 pm
Sat 9:00 am - 1:00 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Nissan
Ram

Reviews (1,512)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return, often cleaned inside and out as a welcome bonus. The team is widely recognized for professionalism, friendliness, and going above and beyond expectations. Communication throughout the repair process received strong acclaim, with customers appreciating regular text and phone updates at every stage. Timeliness was a standout strength, as numerous customers highlighted repairs completed ahead of schedule. A few customers noted isolated concerns around communication gaps, minor finish imperfections, or delays due to part availability, reflecting areas customers feel could be refined for an even smoother experience.
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"The repair was excellent. The car looks great, all problems were fixed promptly. Rental car was good and delivered ..." Read more
"... car looking like new—better than I expected. The quality of the bodywork was excellent, and they clearly take pride in what they do. I especially appreciated how ..." Read more
"Wonderful staff that truly cares about their customers. My car looks brand new and youd never had known that there was damage to my vehicle! So happy with Look auto ..." Read more
"... was good and delivered directly to the body shop. Repair was finished a day before the planned date of pickup." Read more
"... me. The staff was friendly and professional, and they even completed the repair two days earlier than expected. I couldnt be happier with the service. Thank you!" Read more
"They called me three times to say my car was fixed and to come back. When I went there, my car hadn't been fixed. I had ..." Read more
"The body shop kept me constantly informed about the progress of work. CSAA sent me all related documents the same day ..." Read more
"Great communication throughout entire process, courteous and professional, and beautiful repair to my vehicle."
"Primarily, my service partner told me that he would email me the invoice and that never happened. I had to call back twice and ask for a copy of it, which ..." Read more
"There was no communication during the repair. Just before we dropped the car off and we were notified it was ready."

My Experience

We were very happy with the body work. The car looks great! Thank you

Likely to Recommend

Repair Quality

Yes, they did a great job on the car.

Customer Service

From the initial meeting with the estimator, to scheduling the appointment and finishing the job they were very efficient and communicated every step of the way.

My Experience

Easy communication over phone, straight forward insurance claim process, convenient after-hours drop off option.

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Repair Quality

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Customer Service

Look Auto Body took such good care of me! They fixed my car perfectly. Took care of all my radars and A/C! They were very easy to work with!

My Experience

The customer service was amazing. The front office team and Mario were professional, friendly, and knowledgeable. Mario walked through the plan with me, making sure I understood the visible damage, possible hidden damage, and repair plan. Everything was handled directly with my insurance; I was kept informed every step of the way, and the repair was finished on schedule. The repair work is flawless—you cannot even tell it was ever damaged. The paint match is 100% perfect. On top of that, the car was returned completely detailed and spotlessly clean. ⭐️⭐️⭐️⭐️⭐️ Shirl (vehicle owner)

Likely to Recommend

Repair Quality

The shop delivered delivered a high-quality repair. The transition between the repait area and the exisiting exterior paint was seamless.

Customer Service

Look Auto Body provided exceptional service! The car was brought to the shop based on a AAA referral, and the entire experience was seamless from start to finish. Mario and the rest of the team were friendly and professional. They were transparent about the repair process, worked directly with my insurance company, and delivered a high-quality repair. Communication was timely and clear throughout the process. They even performed a full interior detail and exterior wash upon completion. I would not hesitate to refer them to friends and family, or use them again. (Shirl, car owner)

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Repair Quality

Customer Service

Very thorough and transparent in assessing the damage and time to repair the car. Returned calls were prompt, courteous, and helpful.

My Experience

Joel is solid. Great to meet Blake too.

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Repair Quality

Customer Service

very professional and delivered on their promise.

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Repair Quality

Very happy with the repair!

Customer Service

Mario was very friendly and professional. My car repair was completed in a timely manner and looked great!

My Experience

There is no other place I would go for my car repairs. Look has repaired several of my cars over the years. The work is impeccable, they always complete The job early, their communication is timely and complete. Not to mention everyone at the shop is so nice, respectful and professional!

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Customer Service

My Experience

We were very happy with our experience with Mario at Look Auto Body. He wad friendly and explained the repairs clearly, a true professional. He followed up at every step and even helped me return my rental car to enterprise.

My Experience

Mario was great

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Customer Service

They did a fine job of repairing the front end of my 2019 Honda Clarity and cleaned the vehicle's exterior and interior, top to bottom.

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We would recommend.

Repair Quality

Yes, very satisfied.

Customer Service

Very satisfied with our physical repairs and the timeliness of the repair.

My Experience

They did a great job

Likely to Recommend

I am going to recommend the facility to my friends

Repair Quality

Yes we’re satisfied

Customer Service

I was satisfied with the job that they did on my car

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Customer Service

Try were great!!

My Experience

Looks beautiful- thank you!!

Likely to Recommend

Happy to recommend Look Auto body.

Repair Quality

Customer Service

Very pleased with results of my body & paint work. Kept me informed of all communication from my insurance company. Overall job well done. Special thanks to Vivi for all your efforts & guidance throughout the process.