Car Care Autobody

4.9 (2,402reviews)
99%
1111 Dell Ave Ste C,  Campbell,  CA  95008

Car Care Autobody & Refinishing is an independent and family owned business located in Campbell, California. Since 1991, vehicle owners throughout the Bay Area have turned to our team of professionals for all of their collision repair needs. Our experienced and trained technicians have the knowledge and skills necessary to ensure their vehicle receives the best possible care. We take the necessary steps to bring your vehicle back to pre-loss condition and do our best to alleviate any worries. We strive to provide the best customer service throughout the repair process. Communication is key and we keep our customers informed via all means of communication convenient for them.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
Languages
  • Tagalog
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Hyundai
I-Car
Kia

Reviews (2,402)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, professionalism, and outstanding repair work. Many highlight that their vehicles looked brand new or better than before after repairs. The team receives high marks for proactive and transparent communication, with customers appreciating daily updates via text, email, and phone throughout the repair process. Timeliness is another strong point, with numerous customers noting their vehicles were completed ahead of schedule. The seamless coordination with rental car services and insurance companies is frequently commended. A few customers noted areas for improvement, including occasional delays beyond initial estimates, concerns about paint matching, and a desire for clearer upfront communication regarding available services and timelines. Overall, the shop demonstrates a strong commitment to customer satisfaction, earning long-term loyalty from many clients who have returned for over 15 to 30 years.
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"... professional and helped me through this process. My car looks great! The repairs were well done. They even cleaned and detailed my car inside and ..." Read more
"... friendly and helpful shop and the work was amazing. My car looks better than when I drove it off the new car lot!" Read more
"Each and every contact was pure high level customer service in motion."
"... businesses. I was not disappointed wCar Care service, excellent in all aspects-customer service and repairs." Read more
"Car Care is an outstanding business in every aspect imaginable. I've taken our family cars there for the past twenty ..." Read more
"... repair time as promised. It was done two days early. Their repair was impeccable, but they probably charged too much from insurance." Read more
"I expected to have the car back much earlier."
"... completion time. They gave me a 7-10 day time frame and completed all repairs in 7 days including ordering the parts needed. Very organized and efficient and fast with ..." Read more
"... preliminary estimate due to the wrong part being delivered. Car care was proactive in their communication" Read more
"... repairs were progressing. That was very helpful. Car Care completed my car repair on the date that was supposed to be completed." Read more
"... communication, car Care, Auto body and refinishing kept me informed of every step. Very friendly service. Fast professional repair. I highly recommend car ..." Read more
"They kept me updated the process daily. They actually completed sooner than the original ..." Read more
"I was updated daily on the repair status. My car was ready on time as promised. Great customer ..." Read more
"The daily updates helped me feel connected and aware of the progress."
"I don't feel that the communication was adequate. Things kept being discovered that slowed dow"

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Repair Quality

Customer Service

Maria and Mat were wonderful in serving my car. They kept me up to date in what was needed with parts. Even the driver who picked me up to Enterprise Car Rental was pleasant.

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Excellent work!

Customer Service

Car Care Autobody & Refinishing is an excellent repair company. Very timely scheduling and great communications with service updates through completion of the work.

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had 2 minor issues that were overlooked and taken care of, one on the spot, the other needed a couple of small parts ordered, which were in the following day

Customer Service

beautiful work, car is good as new

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If I ever need auto body care for my cars I would definitely come back

Repair Quality

The repairs look amazing

Customer Service

One of my biggest pet peeves is lack of communication, car Care, Auto body and refinishing kept me informed of every step. Very friendly service. Fast professional repair. I highly recommend car Care, Auto body and refinishing

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Would’ve loved an OEM driver side window

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The car looks better than before

Customer Service

I have been going to Car Care for over 20 years . They have always done excellent care and keep you posted with updates. Maria and the team make getting you auto body easy . I recommend this shop !!!

My Experience

James was very communicative and kept me up-to-date on the process. Bumper turned out great. I'd use Car Care again.

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Completely satisfied with the service. Bumper looks great

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Excellent service

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Excellent work! My car looks amazing.

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Solid communication. Very prompt and accurate with when my car would be ready. No delays. Everybody I interacted with was super friendly!

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After the stories I've heard from others I will always recommend Car Care.

Repair Quality

My car looks better than when I drove it off the new car lot!

Customer Service

Very organized and efficient and fast with the repairs and they coordinated everything including the rental car pick up and drop off. Very friendly and helpful shop and the work was amazing.

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