Car Care Autobody

4.9 (2,377reviews)

99%

(408) 379-7771

1111 Dell Ave Ste C, Campbell, CA 95008

99%

See Photos

1111 Dell Ave Ste C
Campbell, CA 95008

Get Directions Website Email

Schedule an appointment at Car Care Autobody

Book Appointment

About Car Care Autobody

See Photos

1111 Dell Ave Ste C
Campbell, CA 95008

Get Directions Website Email

Schedule an appointment at Car Care Autobody

Book Appointment

Car Care Autobody & Refinishing is an independent and family owned business located in Campbell, California. Since 1991, vehicle owners throughout the Bay Area have turned to our team of professionals for all of their collision repair needs. Our experienced and trained technicians have the knowledge and skills necessary to ensure their vehicle receives the best possible care. We take the necessary steps to bring your vehicle back to pre-loss condition and do our best to alleviate any worries. We strive to provide the best customer service throughout the repair process. Communication is key and we keep our customers informed via all means of communication convenient for them.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Check

Languages

Tagalog

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Hyundai

I-Car

Kia

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Website

Reviews (2,377)

Sort By:
Newest
Rating

2,357 Customers Rated

5 Stars

84.9% Complete

(2018)
4 Stars

10.4% Complete

(247)
3 Stars

1.5% Complete

(35)
2 Stars

1% Complete

(24)
1 Star

0.3% Complete

(8)
< 1 Star

1.1% Complete

(25)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its outstanding service quality, professionalism, and attention to detail. Many highlighted the exceptional repair work, noting cars were returned looking brand new, with several mentioning thorough interior and exterior detailing as a pleasant bonus. Communication was a standout strength, with customers appreciating daily updates via text, email, and phone calls that kept them well-informed throughout the repair process. Timeliness was frequently commended, as many repairs were completed ahead of schedule. Customers also valued the seamless coordination with insurance providers and rental car services. A few customers noted areas for improvement, including occasional delays in completion, insufficient upfront communication about timelines, and isolated concerns about paint matching and repair quality. Overall, the shop earned strong loyalty, with many customers returning over the years and enthusiastically recommending the shop to family and friends.

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Service Quality
Timeliness
Communication

"Absolutely excellent business to work with. Each and every individual I dealt with was professional and helped me through this process. My car looks ..." Read more

"Each and every contact was pure high level customer service in motion."

"Great customer service. Staff is friendly, professional and very helpful. The repair is well done."

"... businesses. I was not disappointed wCar Care service, excellent in all aspects-customer service and repairs." Read more

"... past twenty years and have never been disappointed. Honest business, highly professional, timely follow-up, and impeccable staff." Read more

"It was done two days early."

"... preliminary estimate due to the wrong part being delivered. Car care was proactive in their communication" Read more

"I expected to have the car back much earlier."

"Text, phone calls I felt very included"

"They kept me updated the process daily."

"Car care sent me regular updates on how my cars repairs were progressing. That was very helpful."

"I don't feel that the communication was adequate. Things kept being discovered that slowed dow"

"Communication was clear and quick, I felt very well taken care of."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Absolutely excellent business to work with. Each and every individual I dealt with was professional and helped me through this process. My car looks ..." Read more

"Each and every contact was pure high level customer service in motion."

"Great customer service. Staff is friendly, professional and very helpful. The repair is well done."

"... businesses. I was not disappointed wCar Care service, excellent in all aspects-customer service and repairs." Read more

"... past twenty years and have never been disappointed. Honest business, highly professional, timely follow-up, and impeccable staff." Read more

"It was done two days early."

"... preliminary estimate due to the wrong part being delivered. Car care was proactive in their communication" Read more

"I expected to have the car back much earlier."

"Text, phone calls I felt very included"

"They kept me updated the process daily."

"Car care sent me regular updates on how my cars repairs were progressing. That was very helpful."

"I don't feel that the communication was adequate. Things kept being discovered that slowed dow"

"Communication was clear and quick, I felt very well taken care of."

Kathleen (Honda owner) reviewed 8/4/26

Yamileth (Honda owner) reviewed 8/4/26

Best place ask for Maria

Jessica (Toyota owner) reviewed 8/3/26

Staff was pleasant and professional. Very good communication while they were working on the car.

Yes. There’s no sign of the external damage now and everything seems to be functioning as it should.

They kept me informed about progress or delays and appear to have done a very good job. Personnel were very professional and pleasant.

Julie (Toyota owner) reviewed 8/3/26

Everything went as planned and customer service was excellent

Seu (Honda owner) reviewed 8/1/26

The repair was on time and as expected from the first visit

Maurice (Chevrolet owner) reviewed 7/30/26

The work was completed very quickly with great quality

Cheryl (Audi owner) reviewed 7/29/26

Absolutely excellent business to work with. Each and every individual I dealt with was professional and helped me through this process. My car looks great! The repairs were well done. They even cleaned and detailed my car inside and out before returning it to me. I received updates along the way as well. I am pleased that AAA works with Car Care!

Benjamin (Subaru owner) reviewed 7/27/26

I went to Car Care almost 15 yrs ago for another car and happy w/the customer service back then. I've been to another repair shop nearby that is also AAA approved to help my brother several years ago but thought I'd return to Car Care. Customer service is my #1 criteria these days as it seems that is lost among many businesses. I was not disappointed w/Car Care service, excellent in all aspects-customer service and repairs.

Michael (Mazda owner) reviewed 7/27/26

Excellent customer service and repair work was outstanding and done on time promised!

The car looked like new!!!

The Staff is very welcoming and makes you feel confident they will get the repair completed and your car will be as good as new!!

Luis (Audi owner) reviewed 7/27/26

Definitely

Excellent

Customer service above and beyond

Pirouz (BMW owner) reviewed 7/27/26

Asminda (Toyota owner) reviewed 7/27/26

Very professionals

Sandra Patricia (Nissan owner) reviewed 7/24/26

Daryl (Toyota owner) reviewed 7/20/26

Absolutely 100% satisfied! And I'm happy that the repairs came with a free external wash of my car and tires. Or maybe the insurance paid for that car wash? Either way, I enjoyed it.

Zhuhair (Honda owner) reviewed 7/20/26

Jorge Alejandro (Lexus owner) reviewed 7/13/26

Daphne (Kia owner) reviewed 7/13/26

Robyn (Lexus owner) reviewed 7/13/26

Mahesh (Lexus owner) reviewed 7/10/26

Completed repairs on time

Payal (Cadillac owner) reviewed 7/9/26

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It's not advisable to drive your car to an auto body repair shop if you see fluids leaking, the steering or suspension feels misaligned, the car is making an unusual noise after an accident, or if an air bag was deployed.

Car Care Autobody

Schedule an appointment at Car Care Autobody

About Car Care Autobody

Schedule an appointment at Car Care Autobody

Reviews (2,377)

2,357 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?