Active Auto Body West

4.9 (223reviews)

100%

(408) 854-5666

1028 W Evelyn Ave, Sunnyvale, CA 94086

100%

1028 W Evelyn Ave
Sunnyvale, CA 94086

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Schedule an appointment at Active Auto Body West

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Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

About Active Auto Body West

1028 W Evelyn Ave
Sunnyvale, CA 94086

Get Directions Website Email

Schedule an appointment at Active Auto Body West

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 21 years.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	7:00 am - 4:00 pm
Tue	7:00 am - 4:00 pm
Wed	7:00 am - 4:00 pm
Thu	7:00 am - 4:00 pm
Fri	7:00 am - 4:00 pm
Sat	9:00 am - 12:00 pm

* Holiday hours may differ.

Acura

Chrysler

Dodge

Fiat

Honda

Hyundai

Infiniti

Jeep

Kia

Nissan

Nissan GTR

Ram

Call

Website

Reviews (223)

Sort By:
Newest
Rating

202 Customers Rated

5 Stars

83.9% Complete

(187)
4 Stars

5.8% Complete

(13)
3 Stars

0.9% Complete

(2)
2 Stars

0% Complete

(0)
1 Star

0% Complete

(0)
< 1 Star

0% Complete

(0)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its exceptional service quality, professional and friendly staff, and outstanding repair work that frequently left vehicles looking brand new. Communication was a standout highlight, with many customers appreciating timely updates via phone, text, and email throughout the repair process. Repairs were regularly completed ahead of schedule, exceeding customer expectations on turnaround time. Several customers noted thoughtful extras such as car washes and detailing upon pickup. A few customers mentioned wanting more proactive updates, and one noted unexpected cost increases, reflecting areas customers feel could be refined further.

Select to learn more

Service Quality
Timeliness
Communication

"... The overall process was very straightforward and they did a fantastic job. I'm very happy with the work that they did and how well they treated me throughout ..." Read more

"... with. From the receptionist to the repair team, their communication, updates and quickness were outstanding. I felt very taken care of even down to the rental ..." Read more

"They did a fantastic job, my car looks like new. The body repair workers were very good at explaining ..." Read more

"... pick up. They kept me informed each step of the way. They did a beautiful job and I would highly recommend them for their honesty and the quality of the work ..." Read more

"The quality of Active Auto Body is excellent! I am very satisfied with the quality of the car after the repair. The ..." Read more

"The turnaround time was way quicker than anticipated!"

"Active was excellent. They figured out that installing all new parts was actually preferable because it saved time"

"Yes they finished the repair earlier than the estimated time."

"It was completed a week earlier than expected"

"Excellent job and repair completed in 1 day."

"Their communication was amazing. They kept me updated about the repair throughout. I really appreciated ..." Read more

"Fabulous service all the way through. The communication was superb and the ease and process of the quote to drop off and repair was perfectly ..." Read more

"... Auto Body were very friendly and efficient and they kept me informed on what work was getting done as well as the progress of the repairs throughout the week. ..." Read more

"Didn't get any updates until I called on the afternoon of the 2nd day. I did get a call on the 3rd day when ..." Read more

"Good communication and Quick turnaround time. Very helpful staff. Would highly recommend."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... The overall process was very straightforward and they did a fantastic job. I'm very happy with the work that they did and how well they treated me throughout ..." Read more

"... with. From the receptionist to the repair team, their communication, updates and quickness were outstanding. I felt very taken care of even down to the rental ..." Read more

"They did a fantastic job, my car looks like new. The body repair workers were very good at explaining ..." Read more

"... pick up. They kept me informed each step of the way. They did a beautiful job and I would highly recommend them for their honesty and the quality of the work ..." Read more

"The quality of Active Auto Body is excellent! I am very satisfied with the quality of the car after the repair. The ..." Read more

"The turnaround time was way quicker than anticipated!"

"Active was excellent. They figured out that installing all new parts was actually preferable because it saved time"

"Yes they finished the repair earlier than the estimated time."

"It was completed a week earlier than expected"

"Excellent job and repair completed in 1 day."

"Their communication was amazing. They kept me updated about the repair throughout. I really appreciated ..." Read more

"Fabulous service all the way through. The communication was superb and the ease and process of the quote to drop off and repair was perfectly ..." Read more

"... Auto Body were very friendly and efficient and they kept me informed on what work was getting done as well as the progress of the repairs throughout the week. ..." Read more

"Didn't get any updates until I called on the afternoon of the 2nd day. I did get a call on the 3rd day when ..." Read more

"Good communication and Quick turnaround time. Very helpful staff. Would highly recommend."

Manuel (Toyota owner) reviewed 8/10/26

David (Mazda owner) reviewed 8/10/26

would easily recommend them due to their expertise and final product!

They did an excellent job!!!

They were easy to work with, efficient, professional and friendly staff.

Alvaro (Honda owner) reviewed 8/10/26

Timothy (Toyota owner) reviewed 8/10/26

Amberlee was awesome.

Michael (Chevrolet owner) reviewed 8/10/26

Nice people and excellent service!

Stephen (Toyota owner) reviewed 8/10/26

Carol (Mazda owner) reviewed 8/8/26

Great communication throughout the whole process. Prodessional and friendly st the same time. Will recommend

Vikas (Chevrolet owner) reviewed 8/3/26

Mary Alice (Buick owner) reviewed 7/27/26

They did a fantastic job, my car looks like new. The body repair workers were very good at explaining what was done. They actually had my car washed and that was a nice surprise.

Receptionist was very accommodating and the body repair person explained what they would be doing.

Griselda (Toyota owner) reviewed 7/27/26

Buen servicio

Stanford (Porsche owner) reviewed 7/24/26

The repairs were done extremely well and in the time that was agreed upon. Everyone was very personable and competent. Including Amberlyn, Gerson and Edwardo. Communication during the repair was excellent. I will recommend Active Auto Body to anyone who needs to get their car repaired.

Repair is excellent

Very satisfied with the process and the resulting repair.

Ayushi (Audi owner) reviewed 7/23/26

Maria (Toyota owner) reviewed 7/22/26

Roy (Mercedes-Benz owner) reviewed 7/21/26

Maryrose (Chevrolet owner) reviewed 7/20/26

Very professional. Completed the job very quickly.

They were polite and attentive.kept me in the loop of what was happening on the progress of my car.

Looks good so far.

Very professional, worked quickly to get my car back to me.

Jorge (Honda owner) reviewed 7/20/26

Yo recomendaria este lugar porque trabajan profecionalmrnte y areglan muy bien los vehiculo, son rapidos y eficiente

Losaline (Toyota owner) reviewed 7/20/26

Great people and great communications.

Ernesto (Lexus owner) reviewed 7/15/26

Staff were very nice and very welcoming. Car repair was fast and quality of work was awesome. Over all I am very very satisfied. .

Weixi (Subaru owner) reviewed 7/15/26

Amy (Lexus owner) reviewed 7/14/26

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It's not advisable to drive your car to an auto body repair shop if you see fluids leaking, the steering or suspension feels misaligned, the car is making an unusual noise after an accident, or if an air bag was deployed.

Active Auto Body West

Schedule an appointment at Active Auto Body West

About Active Auto Body West

Schedule an appointment at Active Auto Body West

Reviews (223)

202 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?