Active Autobody

4.9 (794reviews)
100%
1281 Forgewood Avenue,  Sunnyvale,  CA  94089
Bot
Shop AssistantSparkles

In operation 24 years, 19 years at this location.

Active Auto Body is a family-owned and operated business since 2002. Our staff includes outstanding technicians with I-CAR training and certification, many with over 20 years experience in the industry.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
Hyundai
I-Car
Infiniti
Kia
Nissan
Polestar
Tesla

Reviews (794)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding repair quality, with many noting their vehicles looked brand new upon pickup. The team is widely recognized for being professional, courteous, and genuinely helpful throughout the repair process. Customers frequently highlight exceptional communication, including timely updates on repair progress and clear explanations at every stage. Timeliness is another strong point, with numerous customers reporting on-time or early vehicle returns. Several customers also appreciated the extra touch of having their cars detailed inside and out. A few customers noted minor concerns such as incomplete reinstallation of interior components, occasional delays, and isolated cleanliness issues, all shared directly from their experiences.
Select to learn more
"Stunning attention to detail and great customer experience throughout. I already recommended a neighbor last ..." Read more
"Active Autobody does an amazing job, from top to bottom!! If you are looking for an Autobody shop that will ..." Read more
"... great job on replacing my rear bumper and taillight. They also went the extra mile and detailed the car and charged the battery. This kind of customer service ..." Read more
"Team went above and beyond with repairs! Fixed up some other cosmetic areas as well. Very professional and ..." Read more
"Staff was superior in service and performance! So lucky to have found you!!"
"... we needed the car ready for an upcoming road trip. Active Autobody came through for us and got our car back to us with plenty of time to spare. We are so grateful!!" Read more
"i was told my car would be ready in 3 days and my car was ready in 3 days and a n excellent job was done. Great work"
"... place. Fit my car into their schedule quickly and done a day earlier than promised." Read more
"Delivered on time from the initial estimate."
"Parts delays cause some extension but communicated promptly."
"The staff kept us up to date every step of the way. Communication with phenomenal!"
"Great quality, communication, and overall experience"
"Absolutely the best at keeping me informed of the status of the work and the insurance payment"
"Great communication on repair status and the completion of the repairs! Interactions with all staff were ..." Read more
"Didn't hear from you until I called on Friday, then it was ...we were just about to call you."

Likely to Recommend

Pedro did awesome job

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Thank you for fixing my car.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Service was wonderful; from the front desk to Joe and then the quality of repairs/replacement. My car looks like it never got damaged in the first place. Joe was wonderful in communicating every step of the way with me and the liable insurance. Voicemails were left and call-backs were promptly answered. Office also has cold water, free snacks, and extremely clean!

Customer Service

Would recommend Active to anyone. Especially the Lawrence expressway Sunnyvale location!!!

Likely to Recommend

Repair Quality

Professional and courteous

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The car looks better than before the accident! Thank you Active for doing such a terrific job.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Active did a great job on my Tesla. Joe went out of his way to make sure I’m Satisfied

Returned Clean

Likely to Recommend

We have worked with Active Autobody in the past, and we will continue referring others to the shop as their work and customer service is “top notch”!!

Repair Quality

Active Autobody does an amazing job, from top to bottom!! If you are looking for an Autobody shop that will over deliver, you have found the right place!!

Customer Service

The staff will do whatever they can to make your needs met and have you leaving with a very positive experience!

Likely to Recommend

We specifically requested to come here again from our insurance since they initially recommended a different place to us.

Repair Quality

Quality of work was excellent and on time. All communication was very clear and all the staff are extremely friendly and helpful.

Customer Service

Everyone is knowledgable, friendly and helpful.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Accommodating! Great follow up! Great service!

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great work. Very professional. Great timeline.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Javier was amazing, great communication on his end.

Likely to Recommend

Repair Quality

Professional service

Customer Service

Likely to Recommend

Repair Quality

The work they did is very neat .

Customer Service

The staff and personel are helpful with my questions. They also provide a good quality service.