Active Autobody

4.9 (777reviews)

100%

(408) 734-3400

1281 Forgewood Avenue, Sunnyvale, CA 94089

100%

See Photos

1281 Forgewood Avenue
Sunnyvale, CA 94089

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Schedule an appointment at Active Autobody

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

About Active Autobody

See Photos

1281 Forgewood Avenue
Sunnyvale, CA 94089

Get Directions Website Email

Schedule an appointment at Active Autobody

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 24 years, 19 years at this location.

Active Auto Body is a family-owned and operated business since 2002. Our staff includes outstanding technicians with I-CAR training and certification, many with over 20 years experience in the industry.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Acura

Honda

Hyundai

I-Car

Infiniti

Kia

Nissan

Polestar

Tesla

Call

Website

Reviews (777)

Sort By:
Newest
Rating

772 Customers Rated

5 Stars

91.5% Complete

(711)
4 Stars

6.2% Complete

(48)
3 Stars

1% Complete

(8)
2 Stars

0.3% Complete

(2)
1 Star

0.1% Complete

(1)
< 1 Star

0.3% Complete

(2)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The team is widely recognized for being professional, courteous, and helpful throughout the repair process. Several customers highlighted exceptional communication, including timely updates on repair status and clear explanations of the process. Timeliness is another strong suit, with numerous vehicles completed on or ahead of schedule. Customers also appreciated the extra care taken, such as detailing vehicles inside and out. A few customers noted minor improvement areas from their experience, including occasional communication gaps, a small number of vehicles requiring a return visit for adjustments, and isolated cleanliness concerns - all shared directly by customers as constructive feedback.

Select to learn more

Service Quality
Timeliness
Communication

"Stunning attention to detail and great customer experience throughout. I already recommended a neighbor last ..." Read more

"... great job on replacing my rear bumper and taillight. They also went the extra mile and detailed the car and charged the battery. This kind of customer service ..." Read more

"Exceeded expectations. They cleaned the car inside and out after the bumper repair. Very nice to pick up after a frustrating time being ..." Read more

"Team went above and beyond with repairs! Fixed up some other cosmetic areas as well. Very professional and ..." Read more

"Staff was superior in service and performance! So lucky to have found you!!"

"i was told my car would be ready in 3 days and my car was ready in 3 days and a n excellent job was done. Great work"

"Car was ready on promised delivery date."

"It was ready a day early"

"It took longer than I'd hoped. Otherwise, all good."

"A bit later than originally said"

"Great communication always kept me up to date on the repairs"

"Great communication on repair status and the completion of the repairs! Interactions with all staff were ..." Read more

"Great quality, communication, and overall experience"

"Parts delays cause some extension but communicated promptly."

"Didn't hear from you until I called on Friday, then it was ...we were just about to call you."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Stunning attention to detail and great customer experience throughout. I already recommended a neighbor last ..." Read more

"... great job on replacing my rear bumper and taillight. They also went the extra mile and detailed the car and charged the battery. This kind of customer service ..." Read more

"Exceeded expectations. They cleaned the car inside and out after the bumper repair. Very nice to pick up after a frustrating time being ..." Read more

"Team went above and beyond with repairs! Fixed up some other cosmetic areas as well. Very professional and ..." Read more

"Staff was superior in service and performance! So lucky to have found you!!"

"i was told my car would be ready in 3 days and my car was ready in 3 days and a n excellent job was done. Great work"

"Car was ready on promised delivery date."

"It was ready a day early"

"It took longer than I'd hoped. Otherwise, all good."

"A bit later than originally said"

"Great communication always kept me up to date on the repairs"

"Great communication on repair status and the completion of the repairs! Interactions with all staff were ..." Read more

"Great quality, communication, and overall experience"

"Parts delays cause some extension but communicated promptly."

"Didn't hear from you until I called on Friday, then it was ...we were just about to call you."

Rene (Chevrolet owner) reviewed 7/30/26

Javier was amazing, great communication on his end.

Lixue (Honda owner) reviewed 7/27/26

Professional service

Reydan (Honda owner) reviewed 7/27/26

The work they did is very neat .

The staff and personel are helpful with my questions. They also provide a good quality service.

Michael (Honda owner) reviewed 7/27/26

Great work, my truck looks new!

Active handles it for you!

John (Lexus owner) reviewed 7/26/26

Great work and done quickly.

Albert Yere (Tesla owner) reviewed 7/21/26

Yana (Honda owner) reviewed 7/20/26

Customer service was outstanding provided by Joe Yi and Reception. However, the right window glass doesn’t close all the way and it takes 3-4 tries to close the window because the mechanism triggers it to go down all the way - so that’s a concern that probably needs to be brought in again for adjustment. Thanks.

Great customer service, very friendly and thoughtful. Joe Yi handled my case very well.

Rick (Tesla owner) reviewed 7/20/26

Karen (Toyota owner) reviewed 7/16/26

My car turned out great...in fact it looks brand new and it's a 2018.

Joe, was my contact. He was very thorough going through the estimate. Gave me good scheduling expectations and kept me updated on progress.

Ting (POLE owner) reviewed 7/16/26

Luis (Toyota owner) reviewed 7/9/26

Brian (Acura owner) reviewed 7/7/26

Great communication on repair status and the completion of the repairs! Interactions with all staff were very positive.

Anthony (Honda owner) reviewed 7/6/26

Car looks great ,service was great as well

Edward (Honda owner) reviewed 7/6/26

Kavin (Tesla owner) reviewed 7/6/26

Austin (Honda owner) reviewed 7/2/26

Kateryna (Tesla owner) reviewed 6/29/26

Gary (Tesla owner) reviewed 6/25/26

Very nice work in all respects

Work done on time and at the original estimate. Paint match appears to be perfect.

Excellent experience

Evonne (Chevrolet owner) reviewed 6/25/26

Vehicle looks great, time frame was as stated people were so helpful 😄

As mentioned previously

Jason (Tesla owner) reviewed 6/25/26

Will leave a good review on Yelp and Google.

Just a great place. Fit my car into their schedule quickly and done a day earlier than promised.

Car is gorgeous now. Looks new.

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Oftentimes, an auto body shop will need to remove exterior parts from your vehicle in order to identify hidden structural damage below the surface. Doing this as part of the estimating process helps ensure you get the most accurate estimate.

Active Autobody

Schedule an appointment at Active Autobody

About Active Autobody

Schedule an appointment at Active Autobody

Reviews (777)

772 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 3.5/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?