Active Auto Body West

Likely to Recommend - 5.0/5.0 -

I would gladly recommend this facility to family and friends….without question

Repair Quality - 5.0/5.0 -

The car looks brand new

Customer Service - 5.0/5.0 -

This whole experience could not have been any better.

My Experience - 5.0/5.0 -

Felt very cared for and. Car looked beautiful. Very good communication.

My Experience - 5.0/5.0 -

Very friendly, good communication, quick turnaround time, quality work

Likely to Recommend - 5.0/5.0 -

Friendly service and very communicative

Repair Quality - 5.0/5.0 -

New OEM parts all around minus rims, reconditioned per insurance order

Customer Service - 5.0/5.0 -

Communicative, fast, honest, friendly

Likely to Recommend - 4.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.0/5.0

Likely to Recommend - 5.0/5.0 -

i will definitely recommend Active Auto Shop to anybody

Repair Quality - 5.0/5.0 -

all the the things needed by my car are all complete

Customer Service - 5.0/5.0 -

they are fast

Likely to Recommend - 3.5/5.0 -

Their repairs are expensive.

Repair Quality - 4.0/5.0 -

The damage was cosmetic and was nicely repaired. However, where there was no wind noise after the accident and before the repair, there is now wind noise after the repair.

Customer Service - 4.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

They were very thorough, did an incredible job, and even went back to retouch it after I noticed a tiny patch that could have been done better, without charging me extra or billing more to insurance. They did the retouch after I already signed the papers, free of charge. Very generous

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

To our untrained eye, it was a very good job!

Customer Service - 5.0/5.0 -

They did a very good job. Very good to work with, and car came back to us cleaner than we left with them! The only thing was they quoted us $3,000, and the final was $3,900. Since it was from insurance, we didn't feel it, so this may be common practice.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Extremely satisfied, so yes, I will be recommending them.

Repair Quality - 5.0/5.0 -

Extremely satisfied

Customer Service - 5.0/5.0 -

Great customer service from beginning to end.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

All communication was informative. I have got help with rental car before my car repair and after I picked my car. My car looks good!

Likely to Recommend - 5.0/5.0 -

Would definitely recommend to family or friends

Repair Quality - 5.0/5.0 -

Repairs were done perfect

Customer Service - 5.0/5.0 -

Excellent service from start to finish

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

I am extremely satisfied with the maintenance service.Thank you very much

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Clear communication, efficient work and high quality!

My Experience - 5.0/5.0 -

You are the best! Professional, courteous and great communication. The repair was done in a timely manner. The workmanship is excellent! Thank you!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Excellent service and workmanship

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Staff were very professional and friendly. Repair was finished right on time as said. Would highly recommend Active Auto Body for any body work repairs.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Great customer service and work done/finished earlier than promised.