Active Autobody

4.9 (779reviews)
100%
1281 Forgewood Avenue,  Sunnyvale,  CA  94089
Bot
Shop AssistantSparkles

In operation 24 years, 19 years at this location.

Active Auto Body is a family-owned and operated business since 2002. Our staff includes outstanding technicians with I-CAR training and certification, many with over 20 years experience in the industry.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
Hyundai
I-Car
Infiniti
Kia
Nissan
Polestar
Tesla

Reviews (779)

Likely to Recommend

Repair Quality

Great service. Made thorough inspection of the damages and kept the customer on the same page. Made phone calls To give update on the situation of the repair

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

No doubt. I have worked with a couple of body shops in the past and these guys don’t try to cut costs and increase their profits. Customer first.

Repair Quality

Active Autobody were friendly and very professional from the moment I called them. They helped me schedule an appointment while sounding very friendly. I took my vehicle there and was helped by the gal at the front desk. She had Xavier come and inspect my car and he was very friendly. He provided me the details of what they would do and assured me that the car would look just as it did before the accident, if not, better. He communicated with me over the phone and told me when I should expect my car back. I received good communication all the way until I picked up my car. The car looked flawless! Active Autobody did an absolutely amazing job. Even my wife was pleasantly surprised at just how good the work was. You could not tell that there was any accident there at all...not even one bit of sign. Amazing!

Customer Service

They should be a case study for customer service...that’s how good they are.

Returned Clean

Likely to Recommend

Repair Quality

I liked their work and the kindness of the staff 100% satisfied

Customer Service

Very kind

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

If I have a problem, I will come here first. In fact that is the first thing I told your assessor.

Repair Quality

Really pleased at the quality of the repair. Also, you were very accommodating about ordering and installing a missing window handle.

Customer Service

Unfortunately, I'm a repeat customer.. I was so pleased with your past customer service and Desiree's unstinting kindness that I returned. Again, the service was excellent.

Returned Clean

Likely to Recommend

I will surely recommend them

Repair Quality

fast and excellent service, I'm sure I will recommend them to everyone I know

Customer Service

excellent and friendly

Returned Clean

Likely to Recommend

Repair Quality

I’m very satisfied with the staff and service

Customer Service

Very friendly and helpful

Returned Clean

Likely to Recommend

Repair Quality

Great service and way faster than I expected!

Customer Service

Very satisfied with the work done

Returned Clean

My Experience

Excellent crew and customer service. Everyone was really nice and helpful.

Likely to Recommend

Repair Quality

Great job and wonderful service

Customer Service

Returned Clean

Likely to Recommend

I have already recommended Active Auto Body to a friend.

Repair Quality

We were beyond satisfied, there should be a 20 for SUPER satisfied!

Customer Service

Beyond satisfied!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My experience was super easy and care free. The car was done in reasonable time. I noticed they took very good care of my car.

My Experience

Great experience. Look forward to telling my referral source. Thanks

My Experience

I loved the ongoing communication as our car was being repaired, how easy it was to work with them, how accurately they made their estimates and explained all their work. The car came back looking better than before the accident! Will always keep them as our go-to body shop. Pedro held true to the values and personal-yet-professional style that I appreciate from Active Auto Body.

My Experience

The team at Active Auto Body is uniformly terrific, and they work together as a team. From Christine at the front desk, to Pedro assessing our car, to Eduardo keeping us up to date and informed on the progress, to the group in the back who worked on the car and we never met, they were professional and competent, and went the extra mile to make our experience smooth. There are plenty of body shops between our home and AAB -- but we bothered to travel because we knew what quality AAB could offer.