Acton Auto Body Incorporation
When the unfortunate happens to your vehicle, you deserve a first-class auto body shop who you can trust to deliver superior repair work that is delivered on time and with exceptional service. Conveniently located in Acton, Massachusetts, Acton Auto Body is the premier automotive body shop to professionally and perfectly restore your vehicle to pre-accident condition. Acton Auto Body is a proud Massachusetts registered automotive body shop with a current Massachusetts Automobile Appraiser License.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Completed repairs and delivered on time. Quickly resolved minor issues reported after repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks good, works well.
Customer Service - 5.0/5.0 -
When I called to ask for earlier pickup, they responded nicely.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great work and I really appreciated the status updates.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quality of the work is top notch
Customer Service - 5.0/5.0 -
Eugene and the team did a fantastic job fixing my car. Very thorough, attention to detail and great communication throughout the experience.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Professional repair. Good communication. Very happy.
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0 -
Looks great. Some minor scratches next to the repair work were not addressed.
Customer Service - 3.0/5.0 -
The process was not smooth and I was given conflicting information about how long it would take. The car was in over 2 weeks even though they said that the part was already there when I dropped it off.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car looks great!
Customer Service - 5.0/5.0 -
Communication was great during the repair process. The repair was done within a reasonable time. The repairs were done well and car looked great when I picked it up. They exceeded my expectations.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
The work was done well! I would have appreciated more communication about exactly what repairs the car needed and how long it would take. The initial time estimate I got was "at least 3 days" and then the car was gone for 2 weeks. Even after picking up the car, I don't feel I understand exactly what work was done nor why it took that long.
My Experience - 5.0/5.0 -
They did a great job both inside and out!
Likely to Recommend - 5.0/5.0 -
My 10 year old car hasn’t looked this good in a very long time. Thank you Acton Autobody!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Acton Auto Body did a great job on my car repair. The job was done in timely manner. Eugene and his associates were very helpful. I will definitely recommend this shop to my family and friends. Thanks again for a job well done. George Stanomir- a first time customer!
Likely to Recommend - 5.0/5.0 -
I would recommend Acton Auto Body shop to family and friends.
Repair Quality - 5.0/5.0 -
The car runs very well, just like before the accident.
Customer Service - 5.0/5.0 -
Repairs job was done well. The car was brought back to the same looks as the accident.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Came out of shop looking sparkling new.
Customer Service - 5.0/5.0 -
Great quick service. Definitely will come back.
Likely to Recommend - 2.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 2.5/5.0 -
First the repair took about 45 days, the first week and a half of that was because of miscommunication where I said I remotely unlocked the car, but then they didn't get the keys before it relocked, then the 12V battery died, so I had to drive down with the other set of keys to manually unlock the car. Then, once they had the key, there were multiple delays due to incorrect parts, like not ordering a headlight that I was notified through the Kia app would be needed.
My Experience - 5.0/5.0 -
My car looks like brand new! Thanks so much for a job well done!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The service was exemplary and my car looks beautiful. Plus, the detail cleaning of the interior was amazing. Thank you for everything
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 1.5/5.0 -
Only because I’m not likely to be asked.
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Seem to be missing my ice scraper which was in the driver side door.
My Experience - 0.0/5.0 -
My car was there for insurance repairs which went well. We got a verbal estimate on other work while the car was there for $450 plus paint. It wound up being over $700! No call about the extra cost. We feel it was overpriced. Not happy.