Addison Auto Body & Glass Inc

4.9 (3,391reviews)
98%
21 W Factory Rd,  Addison,  IL  60101

Addison Auto Body & Glass has been serving Addison and the surrounding communities since 1985. We provide a high level of repairs featuring all the latest technology and equipment to provide quality repairs & service at a competitive and comparable rates to make our body shop the best in the area for quality repairs. Computerized Laser Measuring System, Computer Technology in Paint Matching, Hunter Computerized Wheel Alignment Digital Technology, Downdraft Baking Spray Booths. Paint & Body Work Guaranteed for Lifetime in Writing for all of our repairs. We also provide a high level of customer communication throughout the repair process including text messages and e-mail messaging with vehicle owners.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 9:00 am - 2:00 pm
* Holiday hours may differ.

Reviews (3,391)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional repair quality, with vehicles frequently described as looking brand new upon return. The team receives high marks for proactive communication, including regular text and phone updates throughout the repair process. Many customers highlight the pleasant surprise of receiving their vehicles thoroughly cleaned inside and out. Timeliness is a notable strength, with numerous vehicles completed ahead of schedule. Customers appreciate the seamless handling of insurance coordination and the friendly, professional atmosphere. A small number of customers noted areas for improvement, including occasional delays in completion timelines, inconsistent communication at times, and isolated concerns about repair quality requiring a return visit.
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"... insurance company and throughout the repair process. The finished repair was wonderful, Highly recommend!" Read more
"Can't say enough good things about these guys! Extremely professional, honest and friendly! The best auto repair shop I have ever been to! They ..." Read more
"Work was done without drama. Excellent craftsmanship with bodywork and paint job! Customer service was top notch"
"... Communication. Always take forever to complete the work. First time i used them they had me pick up my car with missing parts." Read more
"Work was competed quickly and done right. Great communication thought out the whole process"
"Exceptional communication Stellar service"
"... great! They dinged my car but fixed it right away. Communication could have been better. The car was ready a week after they said it would ..." Read more
"I was very happy to work with the Addison team. I appreciated the texts with updates, the calls with information about where we were with getting parts, ..." Read more
"Great customer service and communication! The quality of the work was phenomenal. It's like I was never ..." Read more

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Returned Clean

My Experience

Superior professional service

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Really appreciative and grateful for the work, was really quick, lot quicker than I thought, and I got it back like I got it out the dealer. Thanks again, definitely would recommend this spot if I can to people!

Customer Service

Kept me updated, were very very nice and transparent and workable with me!

Returned Clean

My Experience

Greatest Body Shop Around they Truly Care about tye Job They do and owner Mike is Above the rest! Truly Thank You All there Great Job!

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No place but here

Repair Quality

Best Shop around and owner Mike truly Cares!! I highly Recommend This Place

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Best

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My Experience

Great service and knowledge personnel.

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They did a fantastic job on my repairs

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Returned Clean

My Experience

I am very satisfied with the work that was done on my viechle and the great customer service that was provided by Ray.

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Very satisfied with all the work done on the vehicle and the great customer service.

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Returned Clean

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You guys went above and beyond what it takes to make sure my wife's car was fixed and fixed right i have told all my friends and family about you.

Customer Service

Returned Clean

My Experience

I was very satisfied! Thank you!

My Experience

I was very happy that the team went above expectations in taking care of the job with out me having to spend more than anticipated.. a little extra always goes along way.

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Repair Quality

Nicely done on a timely job

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Returned Clean

My Experience

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My Experience

Great work!! Great staff!!!

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Over all nice service

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Returned Clean

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My Experience

Yes, the price was Affordable to what I had to pay to get the repair work done and when he said it was gonna be ready, it was ready. The car was washed very clean. He’s very professional explained to me on a big screen computer. Exactly what it is he had to do and what he did and what he did to make it not be so expensive but with a very good parts. I recommend anybody to go to Mike at the glass and Auto Repair my hat goes off to him. he’s always reachable and very pleasant. Anyone that I know that needs work on their car I would truly and have recommended them to him and all the guys that work with him are very friendly and helpful as well

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My car was there longer than expected because of a part was delayed( wasn’t their fault) as frustrating as it was I still was over pleased with their service. They communicated everything with the rental car company and the insurance company. Everyone I spoke to in person and over the phone was very nice and helpful. I highly recommend them, no complaints!

Customer Service

Returned Clean