Advanced Auto Refinishing Inc.

4.9 (685reviews)
98%
33011 Calle Aviador,  San Juan Capistrano,  CA  92675

Advanced Auto Refinishing & Collision has been delivering superb results since we first opened our doors in 1987. For three decades our top priority has been and will continue to be providing first class, premium auto body repair. We are an Assured Performance Certified shop and a certified collision repair facility for several car manufacturers that include: Kia, Jeep, Chrysler, Fiat, Alfa Romeo, Dodge, Nissan, and Hyundai.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 9:30 am - 2:30 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
Jeep
Kia
Nissan
Ram

Reviews (685)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, outstanding repair work, and thorough communication throughout the repair process. Many highlight that vehicles were returned looking brand new, with repairs completed on time or even ahead of schedule. Repeat customers express strong loyalty, citing top-notch and consistent experiences. A few customers noted areas for improvement directly from their feedback, including occasional discrepancies between quoted and final pricing, use of aftermarket parts without prior disclosure, and minor delays in completion timelines. Overall, the vast majority of customers express high satisfaction and enthusiastically recommend the shop to friends and family.
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"Advanced Auto Refinishing did a superb job."
"... up my vehicle, the communication was excellent and the service was the best I have ever received. Excellent work. I will be recommending everyone I know to Advanced ..." Read more
"Extremely satisfied and the best customer service I have ever had!"
"Great craftsmanship. Tremendous customer service. I would never go anywhere else when my vehicle needs ..." Read more
"Once the job was complete, everything looked great. Other factors bring the score down."
"Car was ready 4 days before promised."
"... beginning to the end , they kept me informed and completed the repairs ahead of time . They did a great job and even cleaned the head lamps which were not involved ..." Read more
"The car was ready before the projected date which made me happy"
"It was ready 2 days earlier."
"It was slightly delayed but there was no rush or big problem necessarily"
"Communication and service are what separates you apart from others. The technical job Im sure its somewhat a commodity ..." Read more
"They did an outstanding job on my car, and their communication throughout the entire process was even more impressive. They kept me informed every step of the way, making ..." Read more
"... guys and every single time its top notch service, excellent and consistent communication, just overall they make it so much less painful than usual places! Highly recommend." Read more
"Advanced Auto Refinishing gave excellent and timely updates during the repair process."
"Amazing communication from the team."

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

my wife and son picked my car up because I was traveling. Their said it looks like a new car!. I was personally surprised at the level of customer care and communication that the team showed throughout the process. Top shelf service and A1 quality work. Any auto-body work I need in the future will be done by Advanced Auto Refinishing! Thank you!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

All good Art was a great communicator

My Experience

Excellent service and outstanding quality of work. Wouldn’t take my car anywhere else

Likely to Recommend

Great business

Repair Quality

Great craftsmanship. Tremendous customer service. I would never go anywhere else when my vehicle needs attention

Customer Service

Refer to the first comment

Returned Clean

Likely to Recommend

I wouldn’t recommend a shop that tries to cut corners with aftermarket replacement parts and then tries to send me off hoping I don’t notice the part not fitting correctly. My electronic safety sensors on my front bumper also don’t work the same as they used to after this repair too. Overall the service wasn’t terrible, but lack of integrity and hoping I didn’t catch their cut corners are clear red flags to stay away from this shop going forward.

Repair Quality

Once the job was complete, everything looked great. Other factors bring the score down.

Customer Service

Very communicative and responsive for any and all questions. However, very disappointed they tried to send me off with a poor quality aftermarket part that did not fit correctly, or what I would consider an incomplete repair.

Returned Clean

My Experience

They did an outstanding job on my car, and their communication throughout the entire process was even more impressive. They kept me informed every step of the way, making the experience smooth. I highly recommend them!

My Experience

A one

Likely to Recommend

Repair Quality

Fantastic customer service! Art was great to work with. Highly recommend.

Customer Service

Art was great!

Returned Clean

My Experience

Art and his crew did an outstanding job on my car.

Likely to Recommend

Repair Quality

Art and his crew always deliver a great product. Friendly and very knowledgeable and helpful.

Customer Service

Returned Clean

Likely to Recommend

Parking is terrible, but location next to Enterprise was very convenient.

Repair Quality

Only thing is I haven't looked underneath where the damage occurred so don't know for sure if anything was done there.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Great work and thanks.

Returned Clean

My Experience

My Experience

Likely to Recommend

Repair Quality

Repair to my Lexus was flawless. It looks and feels as if it were brand new. Every detail was addressed.

Customer Service

Very polite and helpful. Even paid for my transportation back home after drop off.

Returned Clean

My Experience

Art was a phenomenal communicator. Kept me up to date throughout the whole process. Totataly happy with my experience and my car!

Likely to Recommend

Repair Quality

Exceptional service and communication!

Customer Service

Exceptional

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Best car repair experience of my life.

Likely to Recommend

Repair Quality

All the work was exceptional. Thx

Customer Service

Very kind

Returned Clean

My Experience

Best service! Excellent communication. Friendly and helpful! Accommodating. The repair is like new and the washed my car inside and out!

Likely to Recommend

Repair Quality

Excellent repair job! Excellent service!

Customer Service

Friendly, good communication. I was kept informed on progress.

Returned Clean

My Experience

Art is amazing with customer service & they do an outstanding job of repairing & Restoring my damaged vehicle! I wouldn’t go any place else they are the best of the best for repairs & customer service

My Experience

My Experience

Thank you so much!