Akron Auto Painting & Collision Inc.

4.9 (825reviews)

98%

(330) 535-1200

917 W Bowery St, Akron, OH 44307

98%

See Photos

917 W Bowery St
Akron, OH 44307

Get Directions Website Email

About Akron Auto Painting & Collision Inc.

See Photos

917 W Bowery St
Akron, OH 44307

Get Directions Website Email

Akron Auto Painting & Collision is a family owned collision repair center serving the Akron and the surrounding area since 1989. We offer a lifetime guarantee along with a very high customer satisfaction. Allow us to add you to our growing number of satisfied customers

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Automotive Glass Replacement
Motorcycle Repair
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 4:00 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (825)

Sort By:
Newest
Rating

731 Customers Rated

5 Stars

81.9% Complete

(676)
4 Stars

4% Complete

(33)
3 Stars

1.6% Complete

(13)
2 Stars

0.4% Complete

(3)
1 Star

0.1% Complete

(1)
< 1 Star

0.6% Complete

(5)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new or better than when originally purchased. The interior detailing provided as a complimentary service was a frequent highlight, generating genuine delight. Professional and courteous staff received strong commendations, with customers appreciating knowledgeable guidance throughout the repair process. Timeliness was a standout strength, as repairs were frequently completed ahead of schedule. Proactive communication and regular status updates were widely appreciated. A few customers noted minor concerns around communication consistency and unmet expectations on secondary repairs, reflecting areas customers themselves identified for improvement.

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Service Quality
Timeliness
Communication

"... the pick up of my car, everything was professional. My car looks like it came off the showroom floor. They did excellent work. Also the detailing made ..." Read more

"... fast. Had both my vehicles fixed there for years. Always had perfect results. Wouldn't go anywhere else" Read more

"... sooner than I expected and dont get me started on how beautiful my car looked inside and out! I didnt expect a complete detail. I will recommend ..." Read more

"We were kept informed during the entire process. The repair was completed quickly and done to perfection. So glad we decided to go 2 hours away from home to ..." Read more

"Earlier than promised."

"Was finished in 2 days instead of 3!"

"... the repairs. Its like my accident never happened. The repairs only took two weeks to complete. I also appreciated the extra cleaning that was done ..." Read more

"Fantastic service. Everyone was wonderful and so nice. I was given timely updates and was well taken care of. I will be back for any future car needs. Thank you."

"Everything was completely great . Too say the least. Communication thru out the hole experience was excellent. On a scale of 1-10 I would give them a 10! Thank ..." Read more

"We were kept informed during the entire process. The repair was completed quickly and done to perfection. ..." Read more

"Professional service from start to finish. The employees are knowledgeable answering all questions and keeping me updated about the status of the repairs. Went above and beyond ..." Read more

"... vehicle looked like I pulled it out of the dealership they kept good communication they was friendly and was on time I will recommend them to anyone" Read more

"We started off with great communication then only when I called but nothing terribly bad that I wouldnt use them ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... the pick up of my car, everything was professional. My car looks like it came off the showroom floor. They did excellent work. Also the detailing made ..." Read more

"... fast. Had both my vehicles fixed there for years. Always had perfect results. Wouldn't go anywhere else" Read more

"... sooner than I expected and dont get me started on how beautiful my car looked inside and out! I didnt expect a complete detail. I will recommend ..." Read more

"We were kept informed during the entire process. The repair was completed quickly and done to perfection. So glad we decided to go 2 hours away from home to ..." Read more

"Earlier than promised."

"Was finished in 2 days instead of 3!"

"... the repairs. Its like my accident never happened. The repairs only took two weeks to complete. I also appreciated the extra cleaning that was done ..." Read more

"Fantastic service. Everyone was wonderful and so nice. I was given timely updates and was well taken care of. I will be back for any future car needs. Thank you."

"Everything was completely great . Too say the least. Communication thru out the hole experience was excellent. On a scale of 1-10 I would give them a 10! Thank ..." Read more

"We were kept informed during the entire process. The repair was completed quickly and done to perfection. ..." Read more

"Professional service from start to finish. The employees are knowledgeable answering all questions and keeping me updated about the status of the repairs. Went above and beyond ..." Read more

"... vehicle looked like I pulled it out of the dealership they kept good communication they was friendly and was on time I will recommend them to anyone" Read more

"We started off with great communication then only when I called but nothing terribly bad that I wouldnt use them ..." Read more

Matt (Ford owner) reviewed 8/12/26

I only gave them an 8 because I had to return the car the get new grills installed. I guess the tech thought I was using the old parts.

Guy and his crew went above and beyond after I had to return my car to have the new grills installed. I asked for some touch up paint and they actually did the touch up and still gave me the paint. They found a stripped bolt on my headlight after I mentioned it was loose. They did not have to replace the bolt since they never removed the head light during my repair. They replaced the bolt and repositioned the headlights. It's the little extra's that go along way!

Even though I had to return the car to get the job done correctly, they were very accomadating.

Eugene (Lexus owner) reviewed 8/10/26

Amanda (Honda owner) reviewed 8/5/26

A million % would recommend

It was amazing. They did a fabulous job. My car looked brand new.

Amazing! The best! They were super friendly, helpful and made me feel at ease and taken care of. When I dropped off my car I even got a ride home. Wonderful business.

Robert And Helena (Lexus owner) reviewed 7/30/26

Hayden (RAM owner) reviewed 7/29/26

Was super impressed with customer service, communication and how great my car looked. I will recommend over and over again

Terry (Honda owner) reviewed 7/27/26

Quality work and fast. Had both my vehicles fixed there for years. Always had perfect results. Wouldn't go anywhere else

Richard (Cadillac owner) reviewed 7/27/26

Kimberly (Mazda owner) reviewed 7/23/26

Robert (Lexus owner) reviewed 7/20/26

Great work done quickly and cost effectively! Landon was a good advisor!

Excellent customer service.

Laurie (Honda owner) reviewed 7/20/26

I tell everyone what a great job they did

Great people to work with who do great work! Wouldn’t take my car anywhere else

Jeff (Honda owner) reviewed 7/15/26

Looks graet

You guys did an outstanding job. Everything looks really really good. I am very impressed. God forbid if I ended up with another accident, but I’ll definitely come back to you guys. Fantastic job. Thanks for everything.

The van looks outstanding thanks for everything

Ray (Toyota owner) reviewed 7/15/26

Thank you for doing what you promised, professional work and completion when promised. I typically don’t recommend but in your case I would recommend you to everyone. Thank you Ray N and Diana .

I don’t really recommend I will let them know that I had an excellent experience from your facility.

Terry (Genesis owner) reviewed 7/13/26

This shop has repaired several vehicles of our family over the years and they are top notch!

Flawless repair!

Helena (Lexus owner) reviewed 7/6/26

We’re very happy with the results.

Everyone was so helpful!

Jarvis (Lexus owner) reviewed 7/6/26

Great communication and great work!

Great job and communication!

Katie (Lexus owner) reviewed 7/3/26

Christopher (RAM owner) reviewed 7/2/26

Everything was completely great . Too say the least. Communication thru out the hole experience was excellent. On a scale of 1-10 I would give them a 10! Thank you so much you guys killed it!!

Leonard (Mercedes-Benz owner) reviewed 6/30/26

I always recommend your firm. Friendly, personal, a d through.

They did one fantastic repair. It is like brand new!

Anonymous (Toyota owner) reviewed 6/30/26

Only ever went to Copley painting and collision due to distance, regardless this place was qualitative and professional

Sonia (Toyota owner) reviewed 6/22/26

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Auto Body Shops and Auto Mechanic Shops are different. Mechanical Repair shops fix the internal workings of a car (engine, transmission, brakes, etc.) while Auto Body shops typically only work on external components damaged in an accident.

Akron Auto Painting & Collision Inc.

About Akron Auto Painting & Collision Inc.

Reviews (825)

731 Customers Rated

Likely to Recommend - 4.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 3.5/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0