Al Packer
In operation 52 years.
Al Packer Ford Collision Center is a family owned auto repair business that has been serving the community for over 50 years. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners per their request. We carry a limited Lifetime Warranty with every repair. We repair all makes and models and work with ALL Insurance companies. We now hold a FORD certification for Aluminum repairs and are part of the FORD Certified Collision Network.
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I set up an appointment to have damages to my truck repaired after a hit and run. I called for an appointment and was asked to bring it in anytime and ask for Larry. The next day I went into the office adn was greeted by Yvonne and Larry walked me out to the truck adn assessed the damages. This was all done within 10 minutes. I received a call and followup email a few days later to bring the truck in the following Monday. It was fixed within a week with no hangups or delays. Everyone that I met during this experience was kind, accommodating and very professional. On my way out I stopped by the service department to see if I could schedule my next PM and will be bringing my Nissan Titan DX for service next week. This decision was based on the excellent service that I received from your body shop staff.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Larry and Yvonne were very courteous and kept me updated throughout entire process
Customer Service - 5.0/5.0 -
Very professional
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Larry and Yalonda were great. The quality of the body work is amazing.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Larry and Yalonda couldn’t have been more professional. It was a pleasure dealing with them.
Customer Service - 5.0/5.0 -
Fantastic!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you for the awesome job. Took less then 10 business days to fix my truck. Staff was very nice.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Superb service.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thanks so much
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I think they were very attentive. They looked at the car and addressed my concerns when I got there they called the rental car company. I will say it was probably the best experience having a car get body work done
Customer Service - 5.0/5.0 -
very friendly it’s nice to experience excellent Customer service again!!