Caliber - White Marsh

4.8 (2,405reviews)
95%
9624 Pulaski Hwy,  Middle River,  MD  21220

In operation 29 years, 10 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,405)

Likely to Recommend

Repair Quality

Excellent work done on the car. Very friendly staff and informative

Customer Service

Returned Clean

My Experience

We had a great experience with Caliber Collision! The entire process was smooth and professional from start to finish. The staff was friendly, helpful, and kept us updated throughout the repair. Our Honda looked great when we got it back, and we’re very happy with the quality of the work. Thank you for the excellent service, we would definitely recommend Caliber Collision!

Likely to Recommend

Repair Quality

Customer Service

My Experience

I was very impressed with the Work. And very Satisfied.

Likely to Recommend

Will let Friends n Family know of the Good Job that was Done at Caliber Collision.

Repair Quality

Will Recommend Shop to others.

Customer Service

Very Satisfied

Likely to Recommend

Repair Quality

We were extremely satisfied. So happy they realized the windshield put in wasn’t working with the camera. We could have left and realized it wasn’t working and then have to go through it all again. Everyday we received a text message on how things were going. Highly recommend Caliber and their staff/workers are outstanding!

Customer Service

Returned Clean

My Experience

My Experience

Thanks to the staff

Likely to Recommend

Thanks

Repair Quality

Thank you 10

Customer Service

10 thanks to the staff

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great customer service

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

All good

My Experience

My Experience

Staff was extremely helpful and well informed.

Likely to Recommend

Repair Quality

Customer Service

My Experience

A+++++

Likely to Recommend

Repair Quality

A++++

Customer Service

Returned Clean

My Experience

Team was carful & followed all specs of the job until my Gladiator was like new. Whenever they weren’t waiting parts they would contact me with everything that they were doing. Really appreciate the craftsmanship.

Likely to Recommend

Based on their customer service and the quality of their work, I would recommend them.

Repair Quality

The quality of the repair is top-notch. It looks like I was never in an accident and my Jeep gladiator rides just as good if not better than before.

Customer Service

Customer service was very informative & professional. Although it took a while to get the correct parts, the team was very communicative throughout the whole process.

My Experience

Great staff Great work.I recommend them. Outstanding job Mike

Likely to Recommend

Repair Quality

Caliber Collison have a awesome staff & work crew the work they performed on the MDX was outstanding.Thank yall.A Satisfied Customer

Customer Service

Caliber Collison have a awesome staff & work crew the work they performed on the MDX was outstanding.Thank yall.A Satisfied Customer

Returned Clean

My Experience

Customer service was phenomenal. Body work was great as well.

Likely to Recommend

Caliber did an amazing job. Thank you all for the great work and communication throughout. I will definitely recommend my family and friends to take their cars to Caliber.

Repair Quality

Customer Service

Returned Clean

My Experience

10 out of 10

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very happy with work Also give thanks to Mike for getting my car ready before the weekend as per my request.

My Experience

All of the employees were very friendly and helpful when my car was being fixed. The mechanic kept me up to date on what was going on every step up the way.

My Experience

The entire team was amazing 👏🏽, very professional, kind, and friendly. I was kept in the loop every step of the way of my vehicle status. I truly appreciate the service and laughter with your amazing staff ❤️

Likely to Recommend

Repair Quality

Customer Service

Returned Clean