Caliber - Joppa
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
Friendly professional staff
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Bri was very helpful. Work looks good Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Only one thing I want to point out: The new mirror is different than the one damaged
Customer Service - 5.0/5.0
Returned Clean
My Experience - 4.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Customer service was amazing. Nicki was the absolute best!!
Returned Clean
My Experience - 5.0/5.0 -
My experience was the best. They kept me informed and got my car to me in a very timely manner. I will always recommend them. Mr. Earl and the other people that worked there are exemplary.
Likely to Recommend - 5.0/5.0 -
I would recommend the Joppa for one annd especially Mr. Earl. I knew he had lots of years in the field and it shows. Very kind individual.
Repair Quality - 5.0/5.0 -
They exceeded my expectations. Wonderful staff that worked for the customer.
Customer Service - 5.0/5.0 -
They were superb.
Returned Clean
My Experience - 5.0/5.0 -
Nikki was very professional and handled everything quickly with no issues. Great service! I would be happy to recommend anyone to her and to your business.
Likely to Recommend - 3.5/5.0 -
Better communication needed
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
I was told the manager would text me there number in order for me to have if I had any problems with my truck when I was able to pick it up from another location. That never happened!!
Returned Clean
My Experience - 5.0/5.0 -
We’ve used this shop several times for repairs on multiple vehicles, and they always do an amazing job. They just completed another repair for us today, and once again, the entire experience was excellent. Angel is always friendly, helpful, and welcoming, and Nikki is fantastic to work with. She keeps everything organized, communicates throughout the process, and makes the whole experience easy and stress-free. The quality of their work is consistently excellent, which is why we continue to come back. Great people, great service, and great work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We’ve used this shop several times for repairs on multiple vehicles, and they always do an amazing job. They just completed another repair for us today, and once again, the entire experience was excellent. Angel is always friendly, helpful, and welcoming, and Nikki is fantastic to work with. She keeps everything organized, communicates throughout the process, and makes the whole experience easy and stress-free. The quality of their work is consistently excellent, which is why we continue to come back. Great people, great service, and great work. Highly recommend!