Caliber - Aberdeen

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

I would highly recommend caliber. I tell everybody about it. They do great work. My Customer Service is very good. Extremely good.

Repair Quality - 5.0/5.0 -

They did a great job on my car repairing it. They cleaned it. Staff was very professionally very nice cooperative.

Customer Service - 5.0/5.0 -

Customer Service with terrific everyone in the office was very nice and understanding I went far and beyond just to help

Returned Clean

Likely to Recommend - 3.5/5.0

Repair Quality - 3.5/5.0 -

The exterior of my repair looks great. but it took over two months to get my car and it is still making a strange noise in the front.

Customer Service - 4.5/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0 -

My car looks pretty good, and got done earlier that I expected.

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 1.0/5.0 -

I was disappointed with the rental car situation , they also ordered after market parts for my vehicle, that didn’t match . Due to that I had to wait another week & weekend to get my vehicle back .

Customer Service - 1.5/5.0 -

Didn’t inform me about the new rates and what kind Of vehicle I can get

My Experience - 5.0/5.0 -

It looks better than when I first purchased it brand new off the lot back on October 1st 2020. My gas mileage is almost to where it should be because of the brand new tires and it's very Sleek looking. Maybe it's because it's been 6 years I've owned the vehicle, but everything is very pristine, works well and looks amazing. I do have one question though because I know that you guys do not do fluid changes and batteries, but they recommend every three years to get a new battery. I only have 29,000 miles and I just hit that literally on my car because I don't drive it very far only to work really which has always been within 15 minutes of a drive. Is there any way that you could give me a good recommendation for transmission fluid, brake fluid, everything but an oil change obviously and a new battery for my 2020 Honda Fit sport? I looked on Google Gemini and it said there is the factory battery and there is another one and the higher price battery will last longer but at some places like AutoZone on Route 40 Aberdeen Maryland and another place they will change out my battery for free if I purchase it there. I'm also looking for two brand new rear tires. Like I said I'm under 30,000 miles, but I should get a new battery before winter comes and tires in the back since you guys replaced the two front tires because of the collision. Taylor the employee was very nice and thorough every time I would check up on my vehicle while I had my rental vehicle through my Travelers Insurance via enterprise. Thank you for everything. My phone number is 410-7769-887 you could give me a recommendation for those things I asked about specially the battery and rear tires and if you recommend at 29,000 miles getting any fluids changed. I have 70% oil so I'm good on that

My Experience - 5.0/5.0 -

I recently got into a minor accident and had my car repaired at Caliber Collision Center. I’m very pleased with the excellent job they did on my vehicle! From the moment I walked in, the entire staff was friendly, welcoming, and professional. The front desk attendant was especially helpful and made the whole process smooth and stress-free. I truly appreciate the great customer service and the quality of work they provided. My car looks great, and I’m very happy with the results. I would definitely recommend Caliber Collision Center to anyone who needs quality auto body repair and excellent customer service. They did a fantastic job, and I’m a very happy customer👍🏽

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

It was a great job done. The staff and the front desk lady was very welcoming and professional. Overall, I am a happy customer

Customer Service - 5.0/5.0 -

The staff and the front desk lady were very pleasant and professional. Overall, I am a happy customer.

My Experience - 5.0/5.0 -

Caliber in Aberdeen is absolutely the best , Steve was great with help me the repair to my 2023 Camero

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They did an excellent job on my car!

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Dawn was a pleasure to talk to.

Returned Clean

Likely to Recommend - 5.0/5.0 -

I recommend anyone and everyone to caliber collision

Repair Quality - 5.0/5.0 -

I have had three of my vehicles serviced by Caliber and now my daughter. I have nothing bad to say. They will always be my go to. The people are always friendly and helpful and my vehicles always look brand new in the end.

Customer Service - 5.0/5.0 -

Customer service always top tier.

My Experience - 5.0/5.0 -

They did an excellent job and on a timely manner. I love their work and their patience

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Good service & communication with updates

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Nice people

Customer Service - 5.0/5.0 -

Nice people

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Denise smith

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great job all around!

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Everyone was very nice and helpful. They kept me informed about the progress.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Everyone was very helpful and friendly.

Customer Service - 5.0/5.0 -

They were very nice.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Kept me informed of the progress

Customer Service - 5.0/5.0 -

Dawn was great