Lord's Coll. Exp T/A Security Auto Body
In operation 15 years, 10 years at this location.
Lords Collision is a family-owned business and has been serving customers in the Baltimore area since 1976. Our owner has been in the collision repair business for 45 years. In 1992, we opened the doors to our current location and have proudly offered complete satisfaction to our clients. Your complete satisfaction is our top priority. We offer only the highest quality products and services. Our collision repair experts are committed to providing you with expert workmanship in the restoration of your vehicle as well as personalized and friendly customer service.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Motorcycle Repair
- Detailing
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0 -
Mrs. Dee is a friendly person.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very Good service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Scamer, I dropped off my car in shop April 13th but they put in system different date and also they called me to pick up car after Finnish repair on May 1st but put in system April 30.
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0 -
I am overall very satisfied. They also gave me the surprised bonus of a very clean car.
Repair Quality - 4.5/5.0 -
The quality of the repairs seems fine. The time it took to complete took too long. I understand the reasons why, so I would not hold it against them.
Customer Service - 4.5/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
Tire alignment was not done.
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car looks like new. Superb job.
Customer Service - 5.0/5.0 -
Lady at the desk, Dee, was excellent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Love the work they do!! Easy and pleasant to deal with they make the process easy!!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did great and fantastic work..no complaints. Thank you Lords 💯
Customer Service - 5.0/5.0 -
Everyone was nice and friendly and the process was fast
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and excellent work.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job on my car
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I have already let friends & family know about the great job Lord's did
Repair Quality - 5.0/5.0 -
Very friendly & ready to help. Did a great job, was pleasantly surprised at the detailing done. Great job👍
Customer Service - 5.0/5.0 -
Very friendly & eager to help. 👍
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
From moment I entered shop, I received excellent service. Someone evaluated damage immediately & call made to Enterprise for rental. Dee, front office employee, is quite helpful.
Returned Clean
Likely to Recommend - 2.0/5.0 -
Depends on what they need. But they must be very detailed.
Repair Quality - 3.0/5.0 -
Car was completed wed but didn't get a call until later in the week. Also which my hubcaps and one is cracked.
Customer Service - 2.0/5.0 -
Had to tell you about the the plastic box underneath and hubcaps which I told the guy in the beginning
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Lord‘s repaired the chrome front bumpers of my truck and the various attachment brackets that were bent. Repair looked great including a new grill. The truck came back, polished on the entire outside with Tire dressing and an incredibly clean interior as well! Highly recommend their work.
Customer Service - 5.0/5.0 -
Staff was excellent from estimation to follow up. Call to let me know when the last parts were going to arrive (that was the only slight delay during the Christmas/NYE holiday week.)