Al Packer

5.0 (1,233reviews)
100%
9801 Pulaski Highway,  Middle River,  MD  21220
Bot
Shop AssistantSparkles

In operation 52 years.

Al Packer Ford Collision Center is a family owned auto repair business that has been serving the community for over 50 years. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners per their request. We carry a limited Lifetime Warranty with every repair. We repair all makes and models and work with ALL Insurance companies. We now hold a FORD certification for Aluminum repairs and are part of the FORD Certified Collision Network.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,233)

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Al Packer Collision Center is the best. I have had an unfortunate year (2 vehicle accidents within 8 months and both were not my fault!) Al Packer was there for me for both accidents. I knew right away that I would go back to Al Packer because they care and they take care of people in the most stressful situations. Thank you Larry and the Al Packer team!

Repair Quality

Customer Service

Manager Larry is great! And so are the rest of the people within the repair shop.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

I really like the manager that I have now dealt.with twice.

Likely to Recommend

Repair Quality

Totally satisfied. I really do like the manager Larry. He goes above and beyond to give good service.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I will and will always recommend anyone to go to AL Packer shop for excellent job done on their car

Repair Quality

Al Packer mechanic workers did a fantastic job on my car I am really impressed and satisfied when I got my car a Big Thank you to everyone at Al Packer

Customer Service

Customer service team was excellent they explained everything in detail so that I can understand

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Everyone was great everyone was nice the work so far looks great I bought my truck there and I will come back when I get another

Customer Service

Every one was so nice

My Experience

Lawrence Endrich and the entire Collision Center team are helpful, professional and treat my vehicle as their own. THANK YOU

Likely to Recommend

Repair Quality

It was significantly more expensive than I expected, but glad it was a comprehensive insurance claim.

Customer Service

Staff at the Collection Center were outstanding. Larry communicated with me throughout the process.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Everything looks good and was done ahead of schedule.

Customer Service

Very impressed with the updates I received.