Al Packer

5.0 (1,233reviews)
100%
9801 Pulaski Highway,  Middle River,  MD  21220
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Shop AssistantSparkles

In operation 52 years.

Al Packer Ford Collision Center is a family owned auto repair business that has been serving the community for over 50 years. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners per their request. We carry a limited Lifetime Warranty with every repair. We repair all makes and models and work with ALL Insurance companies. We now hold a FORD certification for Aluminum repairs and are part of the FORD Certified Collision Network.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,233)

My Experience

The repairs to my vehicle looked great.

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Repair Quality

The shop did a very good job on my vehicle

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My Experience

My car was carefully assessed, promised by 11/20 and ready on 11/19. I was pleased with how the car was repaired and how Al Packer body shop communicated with me during the process. It looks like new !

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Highly recommended

Repair Quality

Body shop did a great job on the Transit Connect. Above and beyond.

Customer Service

Everyone was great.

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My Experience

Customer service was great. My only concern was the text message option when notified, said someone would call me but I received an email instead. Since collision repair is closed on the weekend, I had to keep the rental longer and was not able to pick my car up sooner since I didn’t see the email until late in the evening. Otherwise, everything was great and my repairs were great.

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Good job

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The service and

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The customer service is superior and kind from start to finish.

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I am positive

Repair Quality

My car was repaired in the shortest time possible. Looked polished and hope it lasts.

Customer Service

The gentleman that dealt with my case manifested good experience and was courteous.

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Repair Quality

The job looks amazing but there is a strip of molding that keeps detaching from between doors. Not a big deal, just pita to return again.

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