Al Packer

5.0 (1,237reviews)
100%
9801 Pulaski Highway,  Middle River,  MD  21220
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Shop AssistantSparkles

In operation 52 years.

Al Packer Ford Collision Center is a family owned auto repair business that has been serving the community for over 50 years. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners per their request. We carry a limited Lifetime Warranty with every repair. We repair all makes and models and work with ALL Insurance companies. We now hold a FORD certification for Aluminum repairs and are part of the FORD Certified Collision Network.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,237)

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the entire process was handled very professional

Customer Service

Dave was wonderful!

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Communication was fantastic. I was updated with every step of the process.

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Best ever, highly recommend!!!

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Repair Quality

Very nice job on my vehicle

Customer Service

Actaully Dave Spinoza should be rated higher than a 10 if the scale goes higher. You have a real winner in Customer Service with Dave!

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Everything looks fantastic. Service was done very quickly also.

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There are 2 blemishes at the spot of the original damage

Customer Service

I do appreciate their honesty that the paint wasn't right after the first try. So they painted it again. Color is right but blemishes still exist in the paint.

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Repair Quality

Looks like it never happened!

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I already said had great Dave was to work with and how I'd recommend Al Packer to family and friends. Dave was amazing.

Repair Quality

Customer Service

Dave, the USAA rep was amazing to work with and made this process so much easier and kept me in the loop with everything. I appreciate him and have recommended and will continue to recommend Al Packer to family and friends because of him.