Al Packer

5.0 (1,233reviews)
100%
9801 Pulaski Highway,  Middle River,  MD  21220
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Shop AssistantSparkles

In operation 52 years.

Al Packer Ford Collision Center is a family owned auto repair business that has been serving the community for over 50 years. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners per their request. We carry a limited Lifetime Warranty with every repair. We repair all makes and models and work with ALL Insurance companies. We now hold a FORD certification for Aluminum repairs and are part of the FORD Certified Collision Network.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,233)

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It would be 10 but the mileage increase for a car parked in the garage still perplexes me!!!

Repair Quality

Rare bumper perfectly repaired👍 I had a bid puzzle with the mileage which dramatically increased from about 1,200 to about 2,035!!!!

Customer Service

Along the way my case manager called Christopher left. It wasn’t easy communicating with him.

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Very helpful employees. Excellent work

Customer Service

Great customer service

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My Experience

Great job!

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As I family of consumers. People in my family value one another at their word. We believe in referral. We take good customer service at the highest value.

Repair Quality

I am your customer. You have always given me due consideration and respect. I believe in you and will remain your customer because I have been taken care of with my auto needs. Thank you.

Customer Service

Good to me through the years.

Returned Clean

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I like to recommend

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All good

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Good

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Absolutely would recommend this shop to everyone

Repair Quality

Did an outstanding job. Quick, Looks like new again

Customer Service

Customer service was outstanding. Any questions they had they contacted me before they started. Informed when it would be done, texted me if any delays and called/texted me when it was finished. Couldn’t be more happy

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Great

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Everything looks great thank you so much

Customer Service

Exelent