Alan Byer Collision Center

212reviews
1232 W. Genesee St. Bldg. B,  Syracuse,  NY  13204

Alan Byer Collision Center is a well managed high quality repairer. We focus on pre-loss repair work. Our facility is clean and is an easy to reach location. Our shop prides itself in customer communication and transparency. Alan Byer Collision has twenty plus happy insurance partners.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (212)

My Experience

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No comment

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Returned Clean

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Entering a 5 because my car is not completed yet....

Customer Service

Car is not completed yet but communication okay throughout

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Not sure yet

Customer Service

I do not have my car back yet. I can provide this information once I get it back. They gave been great sending up dates.

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Alan Byer goes above and beyond.

Repair Quality

My car looks great.

Customer Service

They are a great shop to work with!

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Returned Clean

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My Experience

Thank you for the ride to and from the airport!! Radio works great!!!

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I don’t know if I am satisfied bc they are holding my car hostage and I still don’t have it back after three weeks

Customer Service

Customer service is very nice - the service itself is ridiculous - given the minor damage to the car there is no reason the shop should have my car for over three weeks now to fix it - it was a MINOR collision - they keep telling me they are waiting on parts -

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Returned Clean

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Returned Clean