Alioto's Auto Body - Folsom

4.9 (9,354reviews)
98%
1835 Folsom Street,  San Francisco,  CA  94103
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Shop AssistantSparkles

In operation 87 years.

Alioto's Garage is now Alioto's Auto Body. Same family-owned company, same locations, same commitment to quality collision repair. Alioto’s has been family-owned and operated since 1939, proudly serving San Francisco and the greater Bay Area as a third-generation auto body repair group. With more manufacturer-certified collision centers than any other provider in the region, our factory-trained technicians ensure every repair is completed to exact manufacturer specifications—done right the first time. Our various locations are certified by leading automotive brands including BMW/MINI, Honda/Acura, Ford, Lucid, Mercedes-Benz, Porsche, Rivian, Tesla, and Toyota. Using advanced tools, equipment, and repair techniques, we restore vehicles to their pre-accident condition while delivering an exceptional customer experience from start to finish.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
BMW
Honda
I-Car
MINI
Scion
Tesla
Toyota

Reviews (9,354)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional repair quality, with many noting their vehicles looked brand new upon return. The text-based update system received widespread acclaim for keeping customers informed throughout the repair process. Timeliness was frequently highlighted, with numerous customers receiving their vehicles earlier than expected. The complimentary interior and exterior detailing was a recurring pleasant surprise. Seamless coordination with insurance companies and rental car services was also widely appreciated. A few customers noted areas for improvement directly from their feedback, including occasional communication gaps, longer-than-expected repair timelines, and isolated quality concerns on specific repairs.
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"... stood out to me was their attention to detail and commitment to quality. The work was done efficiently, yet without cutting corners, and the results were ..." Read more
"... front body work repair and came out 7 years younger. The work was exceptional, the team kept me aware of each progress step during the repair, and the ..." Read more
"The repair was beautiful- perfect blend, and to my eye, I can not discern any vestige of the damage"
"Wonderful job by the Aliotos team in restoring my car to a pristine condition"
"... and paying my bill, the car was brought around, and the repair had not been completed satisfactory. Front quarter panel was bent. Air dampener below ..." Read more
"This right here impressed me the most, the communication and step by step texts letting me know what's going on."
"Great communication, advisor kept me updated along the way, from first day checking in to parts order and finishing"
"Communication was superb, quality of the work is fantastic, and the car being cleaned and detailed was the cherry ..." Read more
"They were great communicating every step & phase of the repair. There were no insurance surprises. clean well run ..." Read more
"Work performed is always good but support and communications continues to be an issue. This was my last attempt…"

My Experience

I am very satisfied for the service

My Experience

Good service and communication

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everyone at Alioto's was knowledgeable and friendly from the start. My bumper replacement was quick and straightforward, the estimate was clear, and the car was ready when they said it would be.

My Experience

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Customer Service

The service at Alioto’s Garage was incredible service my car got fixed very fast the car looked brand new, very clean and shine I recommended this body shop ai give 5 *****

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Repair Quality

I worked with Mike and he was amazing. He was very detailed oriented and reviewed everything that I was concerned about. He followed up multiple times to make sure that I understood what work needed to be done, how he communicated with the insurance company, and the timeline for completion. He went out of his way to source the tire faster so that I could get my car back earlier. The level of service was above and beyond my expectations. He treated me like an extended family member with the level of concern and care. I didn't expect to find such a great partner to help me with my car, but I am so happy I did!

Customer Service

Returned Clean

My Experience

Great folks will bring all my body work to them

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Customer Service

Returned Clean

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Repair Quality

Wesley and the entire team at Alioto’s – Folsom made the process seamless from start to finish. Scheduling was quick and easy, drop-off was smooth, and they provided a thorough explanation of the repair process and expected timeline. The finished repair quality was excellent, and communication throughout the process was outstanding. Every question I had was answered clearly and thoroughly.

Customer Service

Everyone involved during the process provided excellent customer service. Special thanks to Wesley, Danny, front reception, repair and detail team! Thank you!

Returned Clean

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Returned Clean

My Experience

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Returned Clean

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Repair Quality

My car took longer than expected. They told me 2-3 days it took a week. I was happy they were responsive and communicative about it. It ended up costing me about $200+ in rental fees I didn't expect

Customer Service

Really well handled

Returned Clean

My Experience

I was impressed how upper management took the initiative to reassure me that everything was alright and everything would be okay. The work was impeccable.. Karen Ruiz did an excellent job keeping us informed. Thank you for the great service.

My Experience

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Customer Service

My Experience

Great work, very communicative and the end product was exemplary

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Repair Quality

Excellent service

Customer Service

Returned Clean

My Experience

Excellent repair job. Car looks like new. One feedback is my trunk area was neatly organized when I dropped off my car, but was messy when I got my car back.

My Experience

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Customer Service