Alioto's Auto Body - Folsom

4.9 (9,345reviews)
98%
1835 Folsom Street,  San Francisco,  CA  94103
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Shop AssistantSparkles

In operation 87 years.

Alioto's Garage is now Alioto's Auto Body. Same family-owned company, same locations, same commitment to quality collision repair. Alioto’s has been family-owned and operated since 1939, proudly serving San Francisco and the greater Bay Area as a third-generation auto body repair group. With more manufacturer-certified collision centers than any other provider in the region, our factory-trained technicians ensure every repair is completed to exact manufacturer specifications—done right the first time. Our various locations are certified by leading automotive brands including BMW/MINI, Honda/Acura, Ford, Lucid, Mercedes-Benz, Porsche, Rivian, Tesla, and Toyota. Using advanced tools, equipment, and repair techniques, we restore vehicles to their pre-accident condition while delivering an exceptional customer experience from start to finish.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
BMW
Honda
I-Car
MINI
Scion
Tesla
Toyota

Reviews (9,345)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional repair quality, with many noting their vehicles looked brand new upon return. The text-based update system received widespread acclaim for keeping customers informed throughout the repair process. Timeliness was frequently highlighted, with numerous customers receiving their vehicles earlier than expected. The complimentary interior and exterior detailing was a recurring pleasant surprise. Seamless coordination with insurance companies and rental car services was also widely appreciated. A few customers noted areas for improvement directly from their feedback, including occasional communication gaps, longer-than-expected repair timelines, and isolated quality concerns on specific repairs.
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"... stood out to me was their attention to detail and commitment to quality. The work was done efficiently, yet without cutting corners, and the results were ..." Read more
"... front body work repair and came out 7 years younger. The work was exceptional, the team kept me aware of each progress step during the repair, and the ..." Read more
"The repair was beautiful- perfect blend, and to my eye, I can not discern any vestige of the damage"
"Wonderful job by the Aliotos team in restoring my car to a pristine condition"
"... and paying my bill, the car was brought around, and the repair had not been completed satisfactory. Front quarter panel was bent. Air dampener below ..." Read more
"This right here impressed me the most, the communication and step by step texts letting me know what's going on."
"Great communication, advisor kept me updated along the way, from first day checking in to parts order and finishing"
"Communication was superb, quality of the work is fantastic, and the car being cleaned and detailed was the cherry ..." Read more
"They were great communicating every step & phase of the repair. There were no insurance surprises. clean well run ..." Read more
"Work performed is always good but support and communications continues to be an issue. This was my last attempt…"

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

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Returned Clean

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Repair Quality

My car took longer than expected. They told me 2-3 days it took a week. I was happy they were responsive and communicative about it. It ended up costing me about $200+ in rental fees I didn't expect

Customer Service

Really well handled

Returned Clean

My Experience

I was impressed how upper management took the initiative to reassure me that everything was alright and everything would be okay. The work was impeccable.. Karen Ruiz did an excellent job keeping us informed. Thank you for the great service.

My Experience

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Repair Quality

Customer Service

My Experience

Great work, very communicative and the end product was exemplary

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Repair Quality

Excellent service

Customer Service

Returned Clean

My Experience

Excellent repair job. Car looks like new. One feedback is my trunk area was neatly organized when I dropped off my car, but was messy when I got my car back.

My Experience

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Returned Clean

My Experience

The only thing I was disappointed in was that all the badges on the rear of my vehicle (Escape, Titanium, Ecoboost) could not be replaced after removal and paint. Ford apparently doesn’t make them anymore. Not Alioto’s fault. I’m just a little sad about it. Seems odd they don’t even make the Escape logo.

My Experience

The work was excellent. The area of the car that was damaged looks brand new. We were happy with Alioto's workmanship the last time we used them. My only disappointment was the plug to our lighter was missing. We looked all over the car then called the garage who will look into it.

My Experience

Always fantastic service. I wouldn’t go to Any other shop for work on my car

Likely to Recommend

The only body shop to go to

Repair Quality

The only place to go for body work

Customer Service

Great customer service

Returned Clean

My Experience

The repair was done quickly and my car window is good as new. Thank you for returning the car to me sparkling clean! Also, thank you for putting some money that I lost somewhere in the car where I could see it. I will definitely use your company again if I need to. I’ll also recommend you to others and share my satisfaction with State Farm.

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Repair Quality

I have already submitted my review, however, I don’t mind restating that I am totally satisfied with the repair.

Customer Service

Returned Clean

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I especially appreciate the interoir detail work, and fixing a couple of spots where my car was keyed, on the house!

Customer Service

Returned Clean

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Customer Service

Returned Clean