Allen Chevrolet Cadillac
Allen Chevrolet is a full service mechanical and collision repair facility, servicing all makes and models. We offer free loaner vehicles when available. We are a family owned dealership that believes that everyone should be treated as if they are part of our family.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
After having our truck for 2 months very unhappy job was not completely done now its back in to be completed hopefully only for a week this time
Customer Service - 4.5/5.0
Likely to Recommend - 3.5/5.0 -
The work is great no issues
Repair Quality - 3.5/5.0 -
The staff was courteous and easy to work with. Parts were very slow, what was scheduled for 2-3 weeks was 3 months. The paint booth and illness also impacted the progress.
Customer Service - 5.0/5.0 -
Customer service was good, they talked and communicated the delays.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0 -
Not to trusting right now
Repair Quality - 2.5/5.0 -
Estimate for repairs was $6300 then magically it was increased to 80 some hundred dollars because wiring harness and something else. Now her high beam headlights come on and off by themselves. Bring it back into you this coming Tuesday or Wednesday. Mr. Tom I’am not very happy with you guy’s this time.
Customer Service - 3.5/5.0 -
Read prior comment
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kind, fast and friendly service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The body shop manager was extremely professional and handled all of my concerns
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome service!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great body work, great communication, clean and welcoming facility, Sean green was great to work with and went above and beyond to make me very happy. I will definitely be doing more business here
Customer Service - 5.0/5.0 -
Great costumer service
Returned Clean
Likely to Recommend - 4.5/5.0 -
I would recommend
Repair Quality - 4.0/5.0 -
The body shop was not very welcoming when I first arrived because the customer service department and the body shop did not apparently talk with one another about my appointment.
Customer Service - 4.0/5.0 -
As I said earlier, please see previous comment
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0 -
The repair was fine and car looks great, but I was over charged for part, paint and time. Should have been ordered properly to begin with and I should have been informed. I called to check on my car and wasnt told if extra charge, only that 1 piece was sent and it should have been 2. Also service visit was requested and noted but not done. Then when I questioned it I was told that I had to pay for it because it was from accident. First off it wasn't and accident. 2nd, the engine light issue has been happening since I bought the car. I explained everytime I hit a bump the engine light comes on. There is a short somewhere but it can't be found. Seems to be a lot of miscommunication.
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Needs to be a zero
Repair Quality - 0.5/5.0 -
If I could give a zero I would for the body shop. Waited 3 months to get my car back and first time picking it up there was a gouge in the fresh paint from the lift and a rim that was milky white clearly visible. Second time trying to pick up my car, the battery was dead and screen wouldn’t turn on. Third time trying to get my car back , they just happened to not put a bolt and washer on the tire. I repeatedly asked each time to make sure my car was looked over before I wasted my time and each time was assured everything was great. Terrible communication and a waste of my time. Would not recommend returning.
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great people
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0 -
Great people
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Everyone
Repair Quality - 5.0/5.0 -
Great Service , body shop and service department
Customer Service - 5.0/5.0 -
Great