Collision Center at Friendly Ford Lincoln
In operation 40 years, 9 years at this location.
We are a family owned shop with an all new state of the art facility. We have been in the collision industry for over 30 years and we repair all makes and models with quality repairs that are warrantied. All our staff is state certified and trained/certified yearly. We honor all insurance companies and work hand in hand to ensure a quick and quality repair. When we have completed the repairs your vehicle is cleaned inside and out to the highest standard. Do you need a loaner vehicle? We have a fleet of loaner vehicles available if you don't have rental coverage on you insurance coverage. We are open daily at 7:30 a.m. (expect weekends and select holidays) and are happy to help you answer any questions you might have. The best part about us is the fact that we treat everyone like family and will not cut corners. So when you are ready for that repair call us we are there to ensure you get a fast, quality repair with outstanding service.
- Free Estimates
- Insurance Company Assistance
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Tell Ryan and the rest of the staff - thank you
Likely to Recommend - 5.0/5.0 -
The Shankie family is a great asset to Monroe and the surrounding areas. I will always send people to friendly ford for all their service needs!
Repair Quality - 5.0/5.0 -
The team did a nice job with my daughter’s car. Very satisfied with the communication and quality of work!
Customer Service - 5.0/5.0 -
See prior comment
Returned Clean
My Experience - 5.0/5.0 -
Thank you for the outstanding work on my car! It’s clear you take pride in what you do, and it really shows in the quality of your work. My car looks great and I truly appreciate your professionalism, attention to detail, and honesty throughout the repair process. It’s hard to find people you can trust, and you’ve earned my confidence. Thank you for a job exceptionally well done—I wouldn’t hesitate to recommend you to others!
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.0/5.0 -
Everything is good however it sounds like I have an air leak now sounds like the windshield how do I get that fixed now that the other repairs are done?
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My car looked like new after they repaired it.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was very satisfied with the work Ryan and his team did on my Edge.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
overall paint, fit and finish are very good
Customer Service - 4.5/5.0 -
overall the customer service was very good. initially the communication of status/updates was slow but improved
Returned Clean
Likely to Recommend - 4.5/5.0 -
Repair work was great but seemed to take a long time to schedule and get everything done. Maybe that's not unusual. This is 1st time I've needed repair work
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 3.0/5.0
My Experience - 5.0/5.0 -
The body shop was great to work with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job and finished sooner then quoted.
Customer Service - 5.0/5.0 -
Very nice to work with.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work , they go the extra mile! Thanks ! PS . My truck looks great !
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Communication was excellent and quality work
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Although still waiting for deductible check
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They did a fantastic job, good work guys!