Gerber Collision & Glass - Monroe (MI)

4.8 (514reviews)

96%

(734) 242-3818

1408 Custer Dr, Monroe, MI 48162

96%

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1408 Custer Dr
Monroe, MI 48162

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About Gerber Collision & Glass - Monroe (MI)

See Photos

1408 Custer Dr
Monroe, MI 48162

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 85 years, 3 years at this location.

Gerber Collision & Glass - Monroe offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

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Reviews (514)

Sort By:
Newest
Rating

496 Customers Rated

5 Stars

90.5% Complete

(465)
4 Stars

4.1% Complete

(21)
3 Stars

0.6% Complete

(3)
2 Stars

0.6% Complete

(3)
1 Star

0.4% Complete

(2)
< 1 Star

0.4% Complete

(2)

Customers say

Overall Customer Satisfaction

Customers consistently praise the exceptional customer service provided by the front office staff, highlighting their professionalism, friendliness, and dedication to keeping clients informed throughout the repair process. The quality of repairs receives outstanding feedback, with many noting their vehicles look like new or better than before. Communication stands out as a major strength, with regular updates via phone calls and text messages that keep customers well-informed about progress and any changes. Timeliness is frequently commended, with many repairs completed ahead of schedule and staff accommodating urgent needs. The attention to detail extends beyond repairs, as customers appreciate receiving their vehicles cleaned inside and out. While most experiences are highly positive, a few customers noted issues with body panel alignment and paint quality that required follow-up visits.

Select to learn more

Service Quality
Timeliness
Communication

"They are professional and perform quality work."

"They did an amazing job.!!"

"It looks like a brand new car. You cant tell anything even happened to it"

"I have so many issues with my vehicle with the body panels not lining up. And my doors wont close ..." Read more

"Quality work, fast and reliable!! Employees were most helpful and friendly"

"They got it back to me 4 days earlier"

"Actually finished before date promised"

"I was going out of town, so they prioritized my repair, and finished it the day before I had to go!"

"So fast! I was shocked. It was ready before I could pick it up!"

"The vehicle was repaired quickly and before the estimated repair date."

"They communicate is top tier.!"

"Everyone was so friendly and helpful. Great communication made sure you knew everything that was happening or if anything changed."

"Most updates I have ever received in any of my experiences with service"

"We were contacted at least once a week to keep us updated with the process."

"... and explanation of what was needed and why to the consistent communication throughout the repair. It was all perfect!" Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"They are professional and perform quality work."

"They did an amazing job.!!"

"It looks like a brand new car. You cant tell anything even happened to it"

"I have so many issues with my vehicle with the body panels not lining up. And my doors wont close ..." Read more

"Quality work, fast and reliable!! Employees were most helpful and friendly"

"They got it back to me 4 days earlier"

"Actually finished before date promised"

"I was going out of town, so they prioritized my repair, and finished it the day before I had to go!"

"So fast! I was shocked. It was ready before I could pick it up!"

"The vehicle was repaired quickly and before the estimated repair date."

"They communicate is top tier.!"

"Everyone was so friendly and helpful. Great communication made sure you knew everything that was happening or if anything changed."

"Most updates I have ever received in any of my experiences with service"

"We were contacted at least once a week to keep us updated with the process."

"... and explanation of what was needed and why to the consistent communication throughout the repair. It was all perfect!" Read more

Sarah (Toyota owner) reviewed 8/3/26

Everything was fine perfectly, professionally and in a very timely manner. The customer service was also outstanding. I would highly recommend Gerber Collision

Danielle (Chrysler owner) reviewed 8/3/26

Very professional from start to finish. I was kept well informed about the work being done. Car was repaired as was discussed and the car was thoroughly cleaned inside and out! Beautiful job! Thank you! *****

Absolutely would recommend!

Very satisfied! Girls in office kept me up to date on everything! Repair on Chrysler 300 was excellent!

Jeffrey (Ford owner) reviewed 8/3/26

Did a really great job the truck looks good keep up the good work 👏 I would come back again

Holly (Lincoln owner) reviewed 8/3/26

The car looks great!

The office team made it so easy to get started and deal with car rental

Elizabeth (Honda owner) reviewed 8/3/26

They have done such a wonderful job, that I would recommend them to others and continue to take my vehicles there when the unfortunate happen.

They did a great job at the repairs. They also were always communicating where they were in the process and were a pleasure to talk to when dropping the vehicle off and also picking up the vehicle.

They were amazing all of the way around

Kent (Ford owner) reviewed 8/3/26

Absolutely recommend them

Germaine (Ford owner) reviewed 7/24/26

They were very helpful & friendly to me.

Billy (Chrysler owner) reviewed 7/24/26

Luy (Lexus owner) reviewed 7/23/26

Lisa (Ford owner) reviewed 7/22/26

I’ve already been telling people how great it is there!!

I couldn’t be happier with my experience, from start to finish!!

Sheridan (Toyota owner) reviewed 7/21/26

The only complaint we would have is that they did not accept cash.

Gerber Collision did a wonderful job!

Everyone we dealt with was extremely friendly and wonderful to work with.

Ruth (Chevrolet owner) reviewed 7/21/26

Rachel (Jeep owner) reviewed 7/21/26

The ladies at the front desk were so helpful and sweet! They were in constant communication with me, updating me throughout the process. My jeep work looks great. The inside even looks better than when I bought it from the dealership. Thanks everyone.

Joy (Jeep owner) reviewed 7/13/26

Thank you for the excellent care of my vehicle in such a short timeframe! Everything from setting up the appt to picking up my repaired vehicle was seamless! AND my vehicle got a nice cleaning- inside and out! 😊

Excellent!

Jason (GMC owner) reviewed 7/6/26

Michelle (RAM owner) reviewed 7/6/26

Whole team was helpful throughout entire process but Barri and Tiffany went above and beyond to ensure my truck was properly taken care of! Thank you!

The best costumer service! Barri and Tiffany stayed in contact with me throughout the entire process.

Scott (Jeep owner) reviewed 7/2/26

Kevin (Oldsmobile owner) reviewed 7/1/26

I am very pleased with the work done on my car and in a timely manner. It looks fantastic. I would recommend you to others. Thank you for a job well done.

Julian (Jeep owner) reviewed 7/1/26

Already have.

Everything was great!

Totally awesome. They answered all my questions and kept me updated on my vehicles progress.

Tracy (Jeep owner) reviewed 7/1/26

Amazing service!! Would recommend to everyone. Very quick and kept me up to date every step of the way.

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Differences in repair estimates are common. Be sure to compare the differences between the two. If you're not sure why one estimate is different from another be sure to ask.

Gerber Collision & Glass - Monroe (MI)

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Gerber Collision & Glass - Monroe (MI)

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (514)

496 Customers Rated

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0