Macks Body Shop Inc

5.0 (127reviews)
100%
5950 E. DUNBAR RD,  Monroe,  MI  48161

In operation 55 years.

Family owned business operating for 50 years, working on all makes and models. We will work with any insurance company and accept customer pay repairs as well. We have a team committed to delivering superior quality and service to all of our customers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (127)

My Experience

The paint job on the hood was excellent and Liz the secretary is so good at running a tight ship! Definitely an asset to Mack’s auto body! The employees are so knowledgeable.Thanks once again! Lyle Masserant.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Great place great service I’ll definitely be back excellent job thank you

Likely to Recommend

Repair Quality

Great customer service excellent work very satisfied in the job that they did and will definitely be going back to max. Thank you and we appreciate your hard work.

Customer Service

Great customer service excellent work very satisfied in the job that they did and will definitely be going back to max. Thank you and we appreciate your hard work.

Returned Clean

Likely to Recommend

Great quality

Repair Quality

Excellent quality and outstanding service

Customer Service

Outstanding service

Returned Clean

My Experience

Great job! Super satisfied with the amount of detail they put in my repairs and made me feel great with the customer service and delivered a lil new, polished car!.

My Experience

Great customer service, very nice office lady. Got the work done in a timely manner.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great service, friendly staff and very trustworthy. Highly recommend to others!

Likely to Recommend

Great service, highly recommend to others

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Done a fantastic job

Repair Quality

Job well done

Customer Service

Very friendly

Returned Clean

My Experience

More than satisfied with repair work. Car looks like brand new as it was super clean on the outside and inside. Staff is great... very friendly and helpful.

Likely to Recommend

Absolutely..no question.

Repair Quality

Great service and people. Car looks like brand new.

Customer Service

Couldn't be happier with the custom service. So friendly and courteous!

Returned Clean

My Experience

Macks is professional and kept me informed along the way. They did great work.

Likely to Recommend

Repair Quality

Fast friendly professional service

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Very friendly and knowledgeable

Returned Clean

My Experience

Always will recommend!! Thank you for all you do!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I will NEVER use another body shop. Please see my previous comments in segment 1 of this survey.

Repair Quality

I am beyond happy with the service I received. My vehicle is back to 100% right, and Liz (the receptionist/boss lady) was an absolute pleasure to deal with. Furthermore, the communication of where my repairs were at , as far as progress while working on, was outstanding. IF I ever have to have body work/structural work done on one of my vehicles EVER again, I would INSIST that Mack's does the work. Phenomenal experience overall, especially considering how distraught I felt at the onset of this unfortunate situation to start

Customer Service

Liz is amazing.

Returned Clean

Likely to Recommend

Repair Quality

Your work is ALWAYS top notch! Expensive, but always great.

Customer Service

Friendly, competent, helpful, courteous, resourceful, and a whiz at scheduling.

Returned Clean

Likely to Recommend

Repair Quality

The work was performed expeditiously and with excellence. I am very pleased with the results. The were accommodating and kept me informed of the progress. I would highly recommend this business!

Customer Service

The people were personable.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Absolutely must say that i will recommend Macks to any one!!! The service and staff are to be commended for their friendliness and commitment to providing the best service possible. I greatly appreciate them for the way they treated my cases with kid gloves and going above and beyond. Miss Liz is amazing! Thank you all.

Customer Service

Returned Clean

My Experience

Thanks so much for the fast installation and friendly service. Thanks so much!