Allied Auto Body

4.8 (1,344reviews)
95%
143 Enterprise Drive,  Madison,  MS  39110

At Allied Auto Body we offer a fresh perspective in collision repair. Customer driven, we focus on cycle times, ensuring that your vehicle is returned to you in pre-accident condition in a timely fashion. Quality is understood and never compromised. Using state of the art collision repair technology and repair methods, we exceed all expectations in the repairs we make. Cars are large investments and we treat them as such. Allied Auto Body is dedicated to excellence, and because of that, you don’t have to settle for what you’re accustomed to with auto body repair. Our alliance is with you.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,344)

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Repair Quality

Customer Service

My Experience

my repairs to the car is not completed as of Friday 7-19-24

Likely to Recommend

I would not want anyone to be treated or unsatisfied as I am because I thought when State Farm recommended that you was a five star body shop. It would be great but not.

Repair Quality

State Farm recommended you are with five stars so I brought my car there all of my signals. Everything was working on my car properly. All I needed was the front bumper and stuff fixed when I got my car back. The grill on the front was still bent my right signal light was not working. I guess I don’t know in the shop supervisor said that they were not going to replace it. don’t know if they bothered it when they took the bump off which I know they had to take it off, but my thing is if you if you did something wrong why not fix it 🤷🏾‍♀️ the grill was damaged when I brought it and the signal lights was working, but they are not now

Customer Service

Like I stated the reception is very very nice and the guy that took the estimate on the car was nice but the whole situation is he can’t do any more than someone let him and my car stayed there again in two weeks for the bumper front bumper issues and when I got it, the grill was not fixed and my signal signal light is not working so I don’t know when they took the bump off. Did they touch it? Did they not hook it back up right? I don’t know but that’s a danger and this whole situation is really stressful

Returned Clean

My Experience

Great work.

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Customer Service

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My Experience

Communication was great!

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Repair Quality

The crew was awesome, fixed my truck looks new. Everytime I called front office so courtesy and really caring about their customers. Recommend them Highly.

Customer Service

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My Experience

Excellent customer service was provided and the automobile looked great!

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Customer Service

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Repair Quality

Looks brand new

Customer Service

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My Experience

I was overall satisfied but not completely satisfied. The time line for the repairs changed at least 3 times. It's hard to plan for a busy schedule with an unpredictable time line. The delays also cost me more money out of pocket. Everyone was very pleasant when I spoke with them.

Likely to Recommend

If you are better in your estimates

Repair Quality

In the future be sure to give a better estimate of completion time.

Customer Service

As well as expected under the circumstance s.

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Likely to Recommend

I already have

Repair Quality

Matt was very helpful. The work looks good. Have not driven it much since the repair. Will leave in the morning for a long trip. Will let Y'all know when I get back if I have any problems with the hatch. So far so good.

Customer Service

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Back and forth with my car back and it is still not right! Every time I was told it's ready there was ALWAYS an issue with it! My car is pearl white and the front bumper installed is a regular white. My front grill is loose and I was told they've done all that they can do. My hood isn't even aligned! This is definitely not the Allied my family has used in the past! I'll never go back!

Customer Service

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Likely to Recommend

Repair Quality

Customer Service

The automated messaging system that is required due to insurance regulation is not accurate to the shop’s status of the repairs. I believe this to be an issue with Nationwide itself as the actual telephone correspondence from Allied Auto Body was timely, accurate, and a pleasant customer service experience. Please have the automated messaging system revised to be fully originated by Allied Auto Body, or have it removed to allow for all correspondence to be by telephone from Allied Auto Body.

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Repair Quality

Great job. Love the customer service

Customer Service

Great job. Love the customer service

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My Experience

Will take car back to Allied on Tuesday because the left front air conditioner is not blowing cold air. The people at Allied told me I had this problem. I took the car home because it was a 3 day weekend and I needed transportation. Will take the car in Tuesday for Allied to find the problem.

My Experience

Your staff is courteous and kept me apprised of the status the whole time. The only issue was that there was still a lot of glass in the vehicle when I picked it up. (Not that had fallen in cracks or hard to reach places - but handfuls of glass still in the passenger seat and throughout the cargo area where my dog rides.) Matt was extremely professional and apologetic and took it to personally vacuum it again, but he shouldn’t have had to.

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Customer Service

My Experience

Everything looks great!

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Customer Service

Returned Clean