Alves Collision

4.7 (621reviews)
96%
700 Miles Jamison Rd,  Summerville,  SC  29485
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In operation 7 years.

Alves Collision LLC is an auto body shop specialized in auto body work, collision repair, auto body painting, detailing, windshield and glass replacement. We are a family-owned business and although we just opened our shop in Summerville - SC, we have more than 20 years of experience in the industry and are paint and body shop experts. Our goal is to serve your entire auto repair needs and prioritize costumer care through reliable services, product quality, competitive price and speed of service. We look forward to building a long term business relationship and assure you of our very best always.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
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Email

Reviews (621)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional service quality, with many highlighting the outstanding workmanship that makes vehicles look brand new. Communication stands out as a major strength, with customers appreciating regular updates via text messages and email throughout the repair process. The staff receives high marks for professionalism, friendliness, and going above and beyond expectations. Many customers are delighted by the unexpected vehicle detailing service, receiving cars that are cleaner inside and out than when dropped off. Timeliness is generally strong, with most repairs completed on schedule or ahead of time. While the vast majority of experiences are highly positive, a few customers noted concerns about reassembly issues, alignment problems, and occasional delays. The shop's commitment to customer care and quality repairs has earned strong loyalty and recommendations from most customers.
AI-Generated from reviews written in the last 12 months
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"We have issues with the driver-side mirror not working and the back door no longer closes like it did before your shop worked ..." Read more
"... issue or cause for concern . They determined that the bed of the truck was missing 2 of the 4 bolts that hold it to the vehicle and the other 2 where ..." Read more
"Extremely professional, excellent work. Will highly recommend to others."
"Repair is perfect. Appreciated the frequent text message updates. Loved ..." Read more
"Top notch service, terrific communication through out the process and the repair was great. ..." Read more
"... thank you, thank you!!! Your team did an awesome job. They returned my baby clean as a whistle and ahead of schedule. Everyone I encountered had a great attitude, ..." Read more
"Very satisfied! They fixed the car according to the timeline. Highly recommended!"
"The job was done in a timely manner. The the was was professional and kept me up dated ..." Read more
"You guys did an excellent job and the work was completed very quickly!"
"Regular email updates and having the car ready ahead of schedule made this a great experience!"
"Repair is perfect. Appreciated the frequent text message updates. Loved the unexpected clean car inside and out."
"Top notch service, terrific communication through out the process and the repair was great. Couldnt be happier."
"I loved the ease of communication through texting which kept me updated. The exterior was done very ..." Read more
"... location was great, the people were amazing, and the communication was impeccable. I will make sure that I refer everyone to Alves." Read more
"... damage to our car was completed beyond our expation. We were kept informed almost daily with the progress. I recommend that you consider Alves Collision." Read more

My Experience

Ceiling panel near windshield coming apart by driver door, had to pop it back in every so often (off track). The headliner fasteners are missing in the back

Likely to Recommend

Repair Quality

Great job! Very friendly. Great communication. I would highly recommend. Jeremy was great to work with

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

The work is exceptional and everyone is so nice

My Experience

Quality work with a quick turnaround. Great communication throughout the repair process!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Y'all are awesome from drop-off to pickup and your attention to detail. There is no visible indication there was ever a problem. Thank you all for your help. Looks great, drives great and y'all made it simple and easy.

My Experience

Alves collision is one of the most honest and trustworthy business in the Charleston area. You are always up to date with your repairs and they are very helpful

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Prompt, professional and upfront about pricing and timeline for service. This is the second repair I've had done at their facility and they remain consistent in every facet of the business. Thanks so much!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very happy with the work done. My Vette looks amazing. Jacky your the best!!

My Experience

My Experience

My Experience

Good customer service as well as fast completion.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I want to thank u for all y’all done to get my vehicle back to me and for y’all done to get it repaired. Once again thank u for all y’all done.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Vehicle was completed within a week, and when there was trouble with the detailing and I asked about a rental, alves made sure there was a rental car at no charge of mine to offset the extra waiting time.

My Experience

Excellent job. Can’t tell where damage occurred. Everyone that we dealt with was professional and easy to talk to.

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