American Way Auto Body

5.0 (1,772reviews)
100%
6614 E. Trent Ave,  Spokane,  WA  99212

Complimentary loaner vehicle for customers without rental coverage to drive while your car is being repaired. We clean your vehicle in and out. PPG's Water Base Paint

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,772)

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Repair Quality

Customer Service

Likely to Recommend

Repair Quality

I couldn’t ask for a better experience while my car was being repaired. First off, Stacey was there every step of the way and consistently gave me updates on the status of my car, what was being done, etc. I could not be any happier with his customer service. Secondly, my car looked absolutely flawless coming out of the shop. I could not be happier with the result, and I will definitely be recommending you guys to others.

Customer Service

Stacey is the man. He was there every step of the way and clearly communicated what was being done and the timeline for completion. He is pleasant to be around and a friendly face you want to see in situations like this. I could not be happier with the customer service here.

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Likely to Recommend

might even tell an enemy so that they would like me

Repair Quality

expensive and definitely worth it

Customer Service

made me feel I was heard

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My Experience

They are friendly, On time and reliable.

My Experience

Good communication and great work.

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My Experience

They did an amazing job

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My Experience

Wonderful experience. Will recommend them to others. Stacy took good care of us

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My Experience

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My Experience

Always fantastic customer service! From the time you walk in the door until the day you pick up your car. Communication is consistent. I was never left in the dark. I would recommend them to anyone!

Likely to Recommend

Repair Quality

American way always does a phenomenal job!

Customer Service

Kind knowledgeable and professional

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Likely to Recommend

Repair Quality

Great people and good service love it

Customer Service

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Likely to Recommend

Repair Quality

Did a amazing job and Stacey kept me updated daily on what was going on and answered any questions I had

Customer Service

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My Experience

Chet handled our repairs fast and efficiently. Five stars! Would definitely recommend!

Likely to Recommend

Repair Quality

Great work great customer service, took care of everything in a timely manner great working with them!

Customer Service

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Likely to Recommend

I took off 2 points because it took longer than was told but it was because of getting the wrong part. I'm still satisfied and think they're fair for the most part.

Repair Quality

Although Stacey did a good job of finding out what the cause was for not having none of the lights working it took much longer than I was told to repair it. The estimate kept changing. I did like the work that was done and I'm satisfied. Jennifer the receptionist was friendly and helpful.

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My Experience

Was a great experience.

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Repair Quality

Excellent work in a short amount of time. They also returned the rental car. Very helpful.

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Repair Quality

Andrew was great to work with, everything was super smooth and they were dead on with the estimate

Customer Service

Andrew was great to work with, everything was super smooth and they were dead on with the estimate

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My Experience

Great work, wonderful staff!

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Repair Quality

Everyone was great to deal with!

Customer Service

Great!

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My Experience

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Customer Service