Anaheim Hills Auto Body

4.7 (2,265reviews)
93%
3500 E La Palma Ave,  Anaheim,  CA  92806

Anaheim Hills Auto Body is a family owned and operated auto body and paint business since 1978. We have been a Certified Collision Center for Mercedes Benz since 2004. We have Lexus trained technicians with access to the Lexus training center in Torrance CA and we are I-Car Gold certified shop. Not only do we provide a high quality repair on your vehicle, we also have a complete management team to provide a high level of customer communication, Insurance claims service with the best management software in our industry giving our customers the ability to get the status of their vehicle, including text and email messaging. Certified Collision Center for the following Automotive Dealers: Mercedes-Benz of Anaheim, Newport Lexus, Weir Canyon Honda, Weir Canyon Acura and Villa Ford.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
BMW
Honda
Hyundai
I-Car
Mercedes-Benz
Mercedes-Benz Elite
Mercedes-Benz Sprinter
Nissan

Reviews (2,265)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The staff received widespread recognition for being friendly, professional, and knowledgeable. Communication was frequently highlighted as a strength, with customers appreciating regular text and phone updates throughout the repair process. Timeliness was another strong point, as several customers noted their vehicles were completed ahead of schedule. A few customers mentioned areas for improvement directly from their experiences, including incomplete repairs, lack of proactive updates in some cases, and occasional parts fitment issues, but these were in the minority compared to the overwhelmingly positive feedback received.
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"The repairs were excellent & customer service! It was an excellent experience overall."
"See previous comments. My repair service work Anaheim Hills Auto Body was exceptional. Would highly recommend."
"The body work was done nicely and the color was matched perfectly with the rest of the car. The scrape was almost completely gone and you wouldnt ..." Read more
"... have their vehicle repaired. They did a great job. I cant even tell where any damage was done. The paint matched perfectly they even washed my vehicle ..." Read more
"Probably better repair work, there seems to loose screws rolling around in my tail gate after it being replaced, scratches on rear window after repairs, scratches ..." Read more

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This Auto Shop did a great and excellent job for repairing my car, though it took 2 weeks but it's worth waiting. The staff are courteous, special mention to Manny who took good care of my car. Will definitely recommend their service to others.

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Unfortunately, I was disappointed with the condition of my car after the collision repair and paint work. After receiving the car back, I noticed that the two side mirrors no longer fold evenly or symmetrically. One mirror had been removed during the door repair, and it appears it was not reinstalled or adjusted properly. The technician acknowledged that he had removed the mirror and said he would fix it. However, the supervisor later told me that this was simply “how it is” and advised me to take the car to the dealership. I was told that if the dealer charges me to correct the issue, the body shop would pay for it. I was also very disappointed with the condition of the interior. The center console and buttons were returned with a noticeable greasy residue, dirt, and a dull appearance. I tried cleaning the surfaces myself with a damp cloth, but the greasy residue and lack of shine remain. Very disappointed!!

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Dissatisfied!

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Same comment as the previous

Customer Service

My service rep is Art. He helped me with the BMW i4 repair. At first, he presented himself in a professional manner when we were doing the initial assessment. Once we started in the repair process, he seemed to be too busy to keep up with any updates. On the day of the initial promised completion date, he did not even call me to confirm the readiness of the car or not. I understand the delay was due to the late arrival of the harness, but he should at least give me a call on Friday to let me know. When I called him to check on the status, the office said he already left early for the day. After I picked up the vehicle, the car has a very strong smell of chemical or paint inside. After driving the car about 30 min, I already felt dizzy and discomfort in my throat and nose. I called Art next day to ask for a remedy of the issue. He simply said he was not aware of it and didn’t have any options to fix this issue. He simply said I could take the car in to put some sort of air refresher. But this is strong chemical smell, even with air refresher, it would not help since it’s only covering the smell but the toxin is still in the air. Although the physical damage of the car is fixed, the car becomes unusable since I have to leave it out for ventilation. It’s been almost 2 weeks of leaving it out to ventilate, the chemical smell is still there but just not as strong as the beginning. Overall experience is very disappointing!

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The one and only body shop I’ll use from now on

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My truck looked like new and they even cleaned the inside.

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Everyone was super friendly and knowledgeable.

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The work that was done on my car at Anaheim hills auto body is top of the line. My car looks just like it did before I had the accident. When I first brought it in Brady was very helpful at getting the process started and throughout the process Manny was great at keeping me informed on what was going on with my car. I am very pleased thank you.

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Extremely satisfied with the level of service that I received from Anaheim Hill Auto Body. Service advisor “Manny” was very helpful & prompt.

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Excellent service, thank you Manny Serna!

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My Experience

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Returned Clean

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Every one are very nice and accommodating and manny told me everything I need to know I am very happy and satisfied with the repair of my car

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Every one is very helpful

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