Apple Collision Centers- Old Hickory

4.8 (586reviews)
96%
14920 Lebanon Rd,  Old Hickory,  TN  37138

In operation 12 years.

We are a full service collision repair facility with state of the art equipment to repair you vehicle back to the factory specifications. We offer Aluminum repairs to all late model Aluminum vehicles and specialize in Ford Aluminum repairs to the F150, F250 and F350 trucks. We utilize a Chief Laser Lock measuring system to insure your vehicle is put back to the specs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
Rivian Fleet – Vans

Reviews (586)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I wasn't all that stir because they couldn't repair my car.

Repair Quality

Customer Service

Jamie kept me abreast of everything that was going on with my car.

Returned Clean

Likely to Recommend

Repair Quality

Only problem was it took too long and there was overspray on the windshield

Customer Service

Likely to Recommend

There is one huge problem. The store has a gas thief. I filled my tank the day before and went maybe 30 miles. When I picked it up it said 49 miles to empty. This is a huge problem. Lucky for the company that given my job I cannot come in and make a huge scene. I’m very glad I emptied the car of valuables

Repair Quality

No contact, I had to keep calling. I know it’s busy but a text would have been nice. Missing part I will pick up today

Customer Service

It was good

Likely to Recommend

Repair Quality

New car dealer set my appointment with Apple for specific date and time to drop off. I called several days prior to confirm. I show up and they could not find my appointment anywhere. Said they were backed up couple months. Then Jayme called the GM who was out sick, who evidently was the one who dropped the ball. In the end, Jayme handled the situation very professionally, promptly and courteously. I commend Jayme for this. They took my truck in immediately and completed the repair in 2 days! It looks as good as new! Great job by the staff of turning a bad beginning to an over the top finish!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

John kept me informed of what was going on throughout the whole process

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Truck looks great

Customer Service

Keep me updated

Returned Clean

Likely to Recommend

Based on my recent experiences I would recommend Apple Collision to anyone.

Repair Quality

So far, so good! Apple Collision has repaired 2 cars for me recently, and both look like new. Very well done.

Customer Service

Customer service seems to be a thing of the past with lots of businesses these days, but not with Apple Collision. I would rate their Customer Service “Top Notch”.

Returned Clean

Likely to Recommend

The final results were better than expected.

Repair Quality

Considering the delay in receiving the necessary parts, I was totally satisfied with quality of the workmanship.

Customer Service

No comments necessary.

Likely to Recommend

Repair Quality

Great contact about repairs to the automobile on a weekly basis.

Customer Service

Likely to Recommend

Repair Quality

Everyone I worked with were extremely helpful and kind.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

So far, all is well! Car looks great inside and out!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very professional and quality work

Customer Service

Very polite and had work done on time

Returned Clean

Likely to Recommend

Repair Quality

Took a little longer than expected but everything was good.

Customer Service

Likely to Recommend

Repair Quality

Like it never happened 😁.

Customer Service

Service was great as always but it took longer than I expected.

Returned Clean