Apple Collision Centers- Old Hickory
In operation 12 years.
We are a full service collision repair facility with state of the art equipment to repair you vehicle back to the factory specifications. We offer Aluminum repairs to all late model Aluminum vehicles and specialize in Ford Aluminum repairs to the F150, F250 and F350 trucks. We utilize a Chief Laser Lock measuring system to insure your vehicle is put back to the specs.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 2.0/5.0
Repair Quality - 3.0/5.0 -
Just no communication that’s all
Customer Service - 2.5/5.0 -
No communication
Likely to Recommend - 2.0/5.0
Repair Quality - 2.5/5.0 -
My tire pressure light is on as well as a missing hubcap on the tire that was hit in the accident. I was also disappointed to pick up my car filthy dirty on the outside and unhappy that the lock box was accessible to anyone who could just drive off with my car.
Customer Service - 4.0/5.0 -
The customer service has been good, the staff get back to you quickly
My Experience - 5.0/5.0 -
Awesome staff and AMAZING communication!!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
10/10 amazing service and communication!!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service!!! Thanks Bill!!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Bill was amazing and very consistent on updates of my truck!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Apple collision came through for me and my family in repairing my Dodge ofter a local collision company said they couldn’t do my repairs my husband spoke with Bill who was more than happy to help with our needs and work with the insurance co.
My Experience - 5.0/5.0 -
Make sure all repairs and downloads are done before you give customer pickup time so they don't have to wait 45 more minutes.
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
They supposed to fix few stuff after they delivered my repaired vehicle but never get a call from them.
Customer Service - 3.5/5.0 -
They answered my all questions. They were pretty patience with everything.
Likely to Recommend - 3.5/5.0 -
I would tell them to be very hard on the time estimate. You were nowhere close to accurate as to the pickup date for the car.
Repair Quality - 4.0/5.0 -
As far as I can tell the work is good. My issue is that I got an estimate of 70 hours. I didn’t get my car back for over a month. Please update your time estimates.
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Beautiful job, my car was so clean when I got it back! Very happy😊
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Apple Collision did an excellent repair on my car.
Customer Service - 5.0/5.0 -
They sent regular emails and gave updates.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
However, it’s a bit too early to properly assess
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0 -
Only because of the amount of time. Quality of tech work a "10"
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0 -
Took way too long. Some of delay was due to paint shop being down or tire repair vendor but Apple needs to manage the process better. With regard to Jamie...he is personable and truly cares about the client. But the amount of time was rediculous.