Apple Collision Centers- Old Hickory

4.8 (585reviews)
96%
14920 Lebanon Rd,  Old Hickory,  TN  37138

In operation 12 years.

We are a full service collision repair facility with state of the art equipment to repair you vehicle back to the factory specifications. We offer Aluminum repairs to all late model Aluminum vehicles and specialize in Ford Aluminum repairs to the F150, F250 and F350 trucks. We utilize a Chief Laser Lock measuring system to insure your vehicle is put back to the specs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
Rivian Fleet – Vans

Reviews (585)

Likely to Recommend

Repair Quality

Everyone was great. Jamey kept me informed and got the job done on time. The car looks really good!

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I liked the seamless process from Roadside service, thru claims, medical, adjuster to repair. It was great!

Repair Quality

The vehicle looks beautiful and Jamie held firm with Progressive and l have a new battery!

Customer Service

Destiny was pleasant and determined to get the form back so the process could begin.

Likely to Recommend

Repair Quality

Customer Service

This is difficult to rate because I was in contact with Jamie every week after my one month of car rental coverage ended with my insurance and he said he would try to get car finished sooner, but of course parts were back ordered, then wrong part sent to you, then he didn’t have a technician available to get car cleaned up last Fri as I was led to believe, so we had to wait for the weekend, then car wasn’t available on the following Monday because they discovered another missing item( door guard)…. So we had to pay over $600 out of pocket for car rental because repairs took so long…I know you all work hard but it is frustrating from a consumer standpoint!

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FANTASTIC customer service

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Repair Quality

I only found one spot of paint that was rough, it was so small that I was not worried about it.

Customer Service

All the people I spoke with were professional and kind.

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Repair Quality

Customer Service

I was notified of the progress of the repair frequently

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Returned Clean

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Repair Quality

Repair completed with highest quality. Extremely satisfied.

Customer Service

Apple Collision was great to work with. From the time we walked in for an estimate to the time our vehicle was ready to go, Apple was honest, kept us informed, and performed well.

Returned Clean

My Experience

Tommy is the best when it comes to getting your vehicle repaired correctly the first time. Very attentive and goes out of his way to help the customer. Keep up the great work!

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Repair Quality

Customer Service

Returned Clean

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Ten Plus

Repair Quality

Lived up to what they promised on the front end...which is where the deer hit us!

Customer Service

Completion exactly as promised! John is an excellent Communicator!!

Returned Clean

Likely to Recommend

I would recommend but I would mention about the inaccuracy of the estimation.

Repair Quality

Service and quality of the repairs are very good. Only compliant is that the original estimate was a 62% variance of the actual costs. Seems line accuracy of the estimation could be improved.

Customer Service

Level of service was very good

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Customer Service

YOU DID A GREAT JOB

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We have our second vehicle in for work now.

Repair Quality

Cannot be more satisfied with the quality of service and repair of my vehicle. Top notch people who do what they say.

Customer Service

Being greeted by a friendly face, smile and the feel of a home-town atmosphere set the tone for a great experience. Expectations were met and greatly increased from there. Fabulous experience is the best description!

Returned Clean

Likely to Recommend

I always recommend Apple Collision

Repair Quality

I have brought 3 agency vehicles as well as my personal vehicle here, always a pleasant experience

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Prices always does great work!

Customer Service

Returned Clean