Arlington Collision Center

4.7 (2,268reviews)
94%
3840 S. Four Mile Run Dr.,  Arlington,  VA  22206

In operation 16 years.

Finest collision repair in all kinds of vehicles. Direct repair for most Insurance Companies but will work with all of them. Life time warranty on the repairs. Our I-car gold certified technicias will repair you car to pre accident condition with high quality. We write walk in estimates Mon to Friday 8am to 5pm and can accomodate rental and towing services for you.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
GM
Honda
Hyundai
I-Car
Jeep
Kia
Ram
Subaru
Tesla

Reviews (2,268)

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The service was highly efficient and seamless.

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My Experience

When the vehicle was returned to me, there was a strong lacquer or paint smell inside the cabin, which raised concerns about proper curing and post-repair ventilation. In addition, the vehicle had not been properly detailed and was still wet at delivery. This strongly suggests that a final quality assurance check was not completed before the vehicle was released. Because of these issues, the vehicle did not meet reasonable expectations for post-repair condition, especially for a newer, higher-end vehicle. I am relying on State Farm’s guarantee of the repair work to ensure these concerns are properly addressed.

Likely to Recommend

Repair Quality

Not sure quality was performed based on the smell and the fact my car was wet when I received it

Customer Service

Customer service was excellent

Returned Clean

My Experience

I want to say THANK YOU! Your customer service was 10 out of 10. Communication was on point in keeping me informed of the status of my vehicle (Alan)! My vehicle was completed earlier than anticipated which worked perfect for me.

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Customer Service

Thank you so much Alan! You kept me informed with information on my vechile. I appreciate the text message that I received and the emails with information.

Returned Clean

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Looks great! Perfect repair.

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Nice work, good service, good coordination with Travelers Insurance.

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The repair was really well done, and the staff were super helpful

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Returned Clean

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I will never go there again and I tell as many people that I can to never come here. I have already posted 2 online reviews

Repair Quality

My car was in for insurance repair. The front bumper cover needed to be replaced. The repair took 3 weeks but it still wasn't ready! I had to go and complain in person before the job was completed. They were also terrible at communicating the status of the repair! I called several times but there was no update. I received an automated message that said my car would be ready on a certain date but you it wasn't. I also never received a written estimate. The quality of the work was nothing special. Especially for the length of time they keep me car! I will never come here again and will also tell as may people I can to never come here as well.

Customer Service

They were also terrible at communicating the status of the repair! I called several times but there was no update. I received an automated message that said my car would be ready on a certain date but you it wasn't.

Returned Clean

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Clearly you're over charging for work you don't do. Of course I can't recommend you. However, minus the bumper situation, it drives well. Thanks

Repair Quality

I've discovered that you lied on your parts and labor documents. You claimed you painted a new bumper cover, but it's obvious it's not a new bumper because scratches, nicks, or blemishes on the opposite side of l the accident on the bumper are still there. Clearly the bumper cover weren't replaced. I'll have to contact my insurance company to make them aware of the fraud if you don't contact me to offer proper services.

Customer Service

Customer service was fine but clearly was just a front. Work wasn't completed as paid for.

Returned Clean